Quest Diagnostics EHR

Quest Diagnostics EHR Software underwent a name change, so Care360 is now known as Quanum EHR Software. Quest provides a range of services, of which this cloud-based electrnoic health record is one. It's fully mobile so physicians and their patients can access it from anywhere.

This brand has won awards in the past few years, impressing users, especially as a solution for single physician practices. However, it is practical for a range of health niches. The company is MACRA and CMS certified. Quanum (managed by Quest Diagnostics) focuses on helping medical professionals manage lab testing and reports more effectively. There's also ePrescribing and EPA (electronic prior authorization) features and analytics come standard, so you'll pick up on trends faster.

Developed by Quest Diagnostics, the Quest Diagnostics EHR automates tasks such as prescribing, scheduling, charting, billing, documenting, lab management, and more. Healthcare practices across the globe rely on this system to increase their efficiency and productivity. Quanum helps practitioners improve the accuracy of treatment and diagnoses while increasing a practice's traffic and revenue. The EHR platform provides easy to use yet powerful tools to help providers get testing done on time and stay organized with their treatment plans. 

Quanum EHR Pricing: Pricing is not shared openly by the vendor. You can request a price quote by clicking on ‘Get Pricing’ Button.

Quanum Support: Quest Diagnostics EHR Software offers support via phone and email.

Quanum EHR USP: The software’s patient portal ‘MyQuest' allows physicians to send and receive messages, digitally record communications with patients, and keep patient-visit notes.

Free Trial: Yes.

Quanum EHR Advantages: It offers multi-system interoperability - connects primary care practices with hospital organizations, allowing users to send and receive patient information. 

Quanum EHR Limitations: It does not offer a robust billing system. There are no customized templates. The software does not support integration with other labs, except Quest Diagnostics.

Quest Diagnostics EHR Features

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EMR/EHR

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e-Prescribing

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Patient Portal

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Compliance Tracking

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Practice Management Software

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Patient Demographics

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Lab Integration

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Employee Management

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Appointment Scheduling

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Voice Recognition

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Mobile App

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Telemedicine Software

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Appointment Reminders

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Reporting and Analytics

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Medical Billing Service

Quest Diagnostics EHR reviews

Overall Rating

25 Reviews

Excellent
25%
Good
40%
Average
5%
Poor
15%
Terrible
15%

James

Health, Wellness and Fitness

2-9

March 2021

Not at all dependable and getting slower all of the time

Pros:
I ought not to keep up my own server. This can be a browser-based software. There's an Ipad adaptation to require into visits
Cons:
I continuously have to be wrapping up my notes on the desktop adaptation of the software. I can't favor controlled substances on the iPad app. It is moderate and getting slower all of the time. Habitually, the software goes down for hours. As well numerous CLICKS!

Jacque

Cardiac Specialist

2-9

March 2021

Great EHR

Pros:
It has gotten a great customer service and I get help as fast as possible. I upload Urine screenings daily and their response is perfect.
Cons:
They have just issues with billing software and it can be improved to a great extent.

Ayesha

Hospital and Health Care

50-99

February 2021

A good system

Pros:
It is very easy to use and the best part about this EHR is that patients can access their labs from anywhere.
Cons:
I like this alot so no complaints either from me or my employees.

Stephen

Trinity health care

51-200 employees

September 2020

Pretty decent software.

Pros:
It works quite well and does what it is supposed to save for the few issues here and there!
Cons:
Usually have a hard time finding pharmacies. And sometimes the server loses its connection which causes a problem!

Celina

Project Import

2-10 employees

September 2020

Not too great honestly

Pros:
I like being able to see available records but that is it.
Cons:
It does not let you pay through the app. You also cannot see history beyond a certain cut-off which is annoying.

Ayesha

Doctors united

51-200 employees

March 2019

Great value for money. Very adaptable.

Pros:
The system layout is designed to facilitate maximum ease of use. It is flexible and simple. Does not need too many steps to fulfill a task. Built-in storage for lab results which patients can access through their portals at any given time. the software is compatible with PC and phones both which allows me to get so much work done outside of the clinic as well. Would definitely recommend more physicians to use this!
Cons:
I haven’t come across anything I do not like about Care360. Best service for my practice.

Catherine

Catherine Kirchner M.D. P.A.

2-10 employees

March 2019

Care360 for Physicians

Pros:
Quest Quanum is simple and good for people who are just getting started with your first EMR system. The software interface is quite basic and easy to learn to operate considering they provide you with no further help or client support.
Cons:
There have been times when the system goes out of order and leaves you completely stranded. Causes so much trouble during clinic hours, wastes time and loss of patient data. They don’t even leave you with any offline archives' backup. Only a small window that states there’s a problem that might take them some time to resolve. Along with it, a superfluous apology. And that’s all you get from them for wasting your whole day with nothing to go on, no alternative solution but the old-fashioned paper-pen. There is no customer support whatsoever and if you want them to come on-site to help set up the system, they ask you to pay for them for their tickets and related expenses.

Ashley

Partners in Family Practice

11-50 employees

February 2019

Easy to navigate

Pros:
A simple interface with no cluttering. Data is easily accessible. No excessive clicks required. We use a plug-in bridge that helps pull out the relevant patient data from the EHR system.
Cons:
Customer service at quest diagnostics is poor. When you are connected, they keep redirecting your call to several other operators to get to the one who might help you resolve your issue. Entering information for new patients into the system is a time-consuming process because it does not bridge unless directly entered into the system.

Alex

Moffitt Cancer Center

5001-10000 employees

December 2018

Promising service with a simple layout

Pros:
The layout is so well laid out that anyone can operate the system with minimal to no prior training. Integration of the EHR with the Lab reports is very useful, requesting and receiving labs at any time is super easy for both patients and physician.
Cons:
The company offers only a limited number of functionalities. There is very little room for customization compared to other competitor products on the market. All in all, Quest diagnostics does justice to the services it does provide.

liane

Blackford dental

51-200 employees

July 2018

Quick and fast software

Pros:
Simple to access patients data and reports.
Cons:
I had no issues with the software. Pretty smooth sailing till now.

Call us at

(661) 384-7070

Call us at

(661) 384-7070