Quest Diagnostics EHR

Quest Diagnostics EHR

31 Reviews

Formerly known as Care360, Quest Diagnostics' Quanum EHR software, or Quest EHR, offers comprehensive solutions for healthcare practices. With mobile accessibility, it simplifies tasks like scheduling, ePrescribing, and lab management. Recognized for excellence, it caters to diverse healthcare niches. Explore Quanum's transformative capabilities in our detailed profile.

Quest Diagnostics EHR Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

View All Specifications

What is Quanum EHR?

Overview

Quest Diagnostics EHR Software underwent a name change, so Care360 is now known as Quanum EHR Software. Quest provides a range of services, of which this cloud-based electronic health record is one. It's fully mobile so physicians and their patients can access it from anywhere.

This brand has won awards in the past few years, impressing users, especially as a solution for single physician practices. However, it is practical for a range of health niches. The company is MACRA and CMS certified. Quanum (managed by Quest Diagnostics) focuses on helping medical professionals manage lab testing and reports more effectively. There are also ePrescribing and EPA (electronic prior authorization) features and analytics come standard, so you'll pick up on trends faster.

Developed by Quest Diagnostics, the Quest Diagnostics EHR automates tasks such as prescribing, scheduling, charting, billing, documenting, lab management, and more. Healthcare practices across the globe rely on this system to increase their efficiency and productivity. Quanum helps practitioners improve the accuracy of treatment and diagnoses while increasing a practice's traffic and revenue. The EHR platform provides easy-to-use yet powerful tools to help providers get testing done on time and stay organized with their treatment plans.

Quanum EHR Pricing

Pricing is not shared openly by the vendor. You can request a price quote by clicking on the Get Pricing Button.The software provides flexible pricing options. Get in touch with us to get a personalized quote

Quanum Support

Quest Diagnostics EHR Software offers support via phone and email.

USP

The software’s patient portal ‘MyQuest' allows physicians to send and receive messages, digitally record communications with patients, and keep patient-visit notes.

Free Trial

Yes.

Advantages

It offers multi-system interoperability - connects primary care practices with hospital organizations, allowing users to send and receive patient information. You can also schedule a free Quanum EHR demo to get a walkthrough of the tool’s key features

Limitations

It does not offer a robust billing system. There are no customized templates. The software does not support integration with other labs, except Quest Diagnostics.

Pros and Cons of Quest Diagnostics EHR

Pros

  • Customizable interface for different medical specialties
  • Provides easy documentation and file management tools
  • Access to comprehensive patient health records in one platform
  • Offers mobile apps for charting on the go
  • Integration with Quest Diagnostics lab results for streamlined workflow

Cons

  • Potential learning curve for new users
  • Limited interoperability with some EHR systems
  • Some reports could be improved

Quest Diagnostics EHR Reviews

Overall Rating

3.6

31 Reviews

Rating Distribution

5

star

9

4

star

12

3

star

3

2

star

4

1

star

3

Oct 10, 2022

Great value for money. Very adaptable.

Ayesha

Doctors united

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

Pros

The system layout aims to provide maximum ease of use. It is flexible and simple. Does not require too many steps to fulfill a task. Built-in storage for lab results which patients can access through their portals whenever they want. The software is compatible with both PC and phones, which allows me to get so much work done outside of the clinic as well. Would definitely recommend more physicians to opt for this software!

Cons

I haven’t come across anything I do not like about Care360. Best service for my practice

Jul 15, 2022

Highly recommended. Brilliant software

Jeff

Primary Care Medical Group

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Pros

Patient development features integrate together very well. I love how easy to use the system is. The interface is simple and very well organized. Amazing this is that we can now do charting and note-taking on the iPad during a patient visit which saves a lot of time. The company is always working towards enhancing user-experience and the customer support at Quest Diagnostics are courteous and always willing to help.

Cons

There have so far been no problems with the system. Fully satisfied with the service and then some.

Jun 13, 2022

Quick and fast software

liane

Blackford dental

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

Pros

Very Simple to access patients data and reports. Quest Diagnostics EHR is truly an amazing software.

Cons

I had no issues with the software. Pretty smooth sailing till now and I pray that it stays this way.

May 06, 2022

Constant access to all records

Heidi

AllMed Physicians

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Pros

It is very easy to use once you get trained. You can rid your practice of all paper records within a few weeks time. This is the best EHR for daily use.

Cons

Sometimes the scheduled maintenance causes the server to go down without a warning.

Apr 19, 2022

Its a good software

Jacque

Regional Cardiac Arrhythmia Center

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Pros

It has a quick turnaround and has made my staff very effective. The customer service listens to our needs and takes initiative on solving them quickly.

Cons

There were some issues but they fixed them now.

Apr 06, 2022

Zero downtime!

Stephen

Trinity Healthcare

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Pros

It has an amazing interface that is easy to navigate. You can conduct the entire physical exam yourself.

Cons

Not all the local pharmacies are in the system library, which is quite odd.

Apr 01, 2021

I dont know what we are paying for!

Mahsa

Bahrami Medical Center

Ease of use

6

Value for money

5

Customer Support

5

Functionality

4

Pros

The only good thing is that we can integrate it with any other third-party software.

Cons

It is not easy to use and the patient records are not safe on this platform. The customer support does not care either and that is when you get in touch with them.

Mar 30, 2021

It gets the work done

Alex

PACS Support Assistant

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

Pros

Viewing and ordering labs is really simple for both the patients and the providers. It is easy to learn and use.

Cons

Its just that it doesnt include as many features as other softwares in the market but its just right for my use.

Mar 25, 2021

Has potential to improve

Alizay

Project Import

Ease of use

7

Value for money

6

Customer Support

7

Functionality

8

Pros

I like being able to see accessible records but thats it

Cons

Frequently cant discover pharmacies. As of late the server is losing associations a lot. We are stuck on the spinning wheel of death.

Mar 05, 2021

Not at all dependable and getting slower all of the time

James

Health, Wellness and Fitness

Ease of use

6

Value for money

6

Customer Support

6

Functionality

4

Pros

I ought not to keep up my own server. This can be a browser-based software. Theres an Ipad adaptation to require into visits

Cons

I continuously have to be wrapping up my notes on the desktop adaptation of the software. I cant favor controlled substances on the iPad app. It is moderate and getting slower all of the time. Habitually, the software goes down for hours. As well numerous CLICKS!

Frequently Asked Questions

Yes, Quest Diagnostics EHR supports mobile devices.

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