Best CRM For Construction Company In 2025

Customer relationship management (CRM) software specifically designed for construction companies helps manage client information and set up communication at job sites. These platforms offer functions that facilitate construction projects, including bid tracking, subcontractor coordination, task assignment, and document sharing. A CRM tool minimizes the risk of delayed communication and project data loss because all information is centralized, preventing the loss of opportunities and promoting client satisfaction.

Compared to generic systems, construction CRMs are optimized for the specific roles, timelines, and processes found on job sites. They are beneficial for a wide range of professionals, including general contractors, remodelers, project managers, sales teams, and design-build firms. The residential and commercial projects teams have better visibility and a more fluid collaboration.

This guide discusses the top ten best CRMs for construction companies. It compares their key features and helps you choose the right tool based on your company size, team structure, and project type.

Disclaimer: The pricing is subject to change

1. monday CRM

monday CRM offers configurable processes and automation to suit the follow-up of construction projects. It is particularly applicable to growing groups that require a central form of cross-communication, due date coordination, and visual dashboards. Drag-and-drop boards, mobile platforms, and the no-code tools used by the platform allow simplifying the adoption of the tool across field and office teams. It is most suitable for firms that require flexibility and visibility in all aspects of their operations. 

Salient Features 

• Sequences  
• Email Composition  
• Activity Tracking  
• Mass Emails 

What You’ll Like 

• Visual interface makes task tracking simple  
• Boards and workflows are fully customizable  
• Automation reduces manual work significantly 

What You May Not Like 

• Complex boards can slow performance 
• Some advanced features need workarounds 

2. Pipedrive

Pipedrive CRM helps construction teams by providing a visual sales pipeline, automating tasks, and delivering real-time client updates. It is better suited for small to mid-sized businesses that do not want a complex setup. Mobile access and a drag-and-drop interface make the progress tracking process clear and more efficient. It is effective in remote working and the management of field personnel. 

Salient Features 

• Sales Automation  
• Lead Management  
• Insights And Reports  
• Email Marketing And Tracking 

What You’ll Like 

• Intuitive pipeline view for tracking deals  
• Easy onboarding, even for beginners  
• Highly customizable workflows and fields 

What You May Not Like 

• Reporting lacks depth out of the box 
• Limited post-sale and support features 

3. Procore

Procore is an integrated project management and CRM software. It is suited to construction companies with multi-phase and complicated jobs. Contact management, deal tracking, and complete project execution are some of the benefits that teams enjoy using tools. It is a good choice among companies dealing with large project undertakings. This is due to its clean integration between sales and operations. 

Salient Features 

• Bid Management  
• Tender Management  
• Project Management   
• Resource Tracking 

What You’ll Like 

• Real-time updates enhance team collaboration 
• Versioned documents keep drawings and submittals in sync 
• Tracks requests for information (RFIs) and submittals effectively 

What You May Not Like 

• Reporting is not easily customizable 
• Financial tools may lack depth in features 

4. Zoho CRM

Using Zoho CRM software, construction teams track leads, projects, and communicate within a single system. It is best suited for medium-sized companies that require mobile access and instant updates. Functionalities such as live chat, email, and messaging enhance client interactions. Site teams can control contacts and jobs in the field with the help of the mobile application.  

Salient Features 

• Lead Management 
• Process Management 
• AI Forecasting 
• Territory Management 

What You’ll Like 

• Customizable modules and dashboards 
• Robust automation for workflows 
• AI tools support lead scoring and insights 

What You May Not Like 

• The interface can feel cluttered for beginners 
• Performance lags with large datasets 

5. Jobber

Jobber is designed around construction and remodeling companies that have fieldwork staff. It facilitates project tracking, time management, and site updates. Teams gain access to schedules, job details, and invoices via mobile devices. The platform emphasizes field operations, making it suitable for firms that provide services at job locations.  

Salient Features 

• Service Scheduling 
• Service Invoicing 
• Client Manager 
• Drag And Drop Calendar 

What You’ll Like 

• Drag-and-drop calendar streamlines scheduling 
• Excellent customer support response 
• Mobile app shows schedules, job details, and invoices, improving progress updates and sharing information 

What You May Not Like 

• Lacks estimating functions in the job description 
• Limited customization in settings and workflows 

6. BuilderTrend

BuilderTrend integrates communication with clients, project management, and financial tools. It applies to small to mid-sized builders and remodelers who need complete visibility of their projects. Scheduling, messaging, and daily logs can be accessed via the mobile-friendly dashboard. It's a one-stop design that facilitates real-time collaboration among contractors, office personnel, and clients. 

Salient Features 

• Project Management  
• Sales Management  
• Materials Management  
• Communication Management 

What You’ll Like 

• Centralized project documentation 
• Strong scheduling and calendar tools 
• Messaging and daily records integrated with schedules 

What You May Not Like

• Too many updates disrupt usage
• Estimating lacks detailed labor and cost units

7. Pipeline CRM

Pipeline is simplistic in its deal tracking, but it is more visually appealing. It is designed for smaller to medium-sized construction companies that have several bids and customer relationships to handle. It has flexible deal stages and pipeline views that enhance transparency throughout the sales process. Manual tasks are reduced with the help of automation tools and a clean interface.

Salient Features

• Pipeline Management
• Team Management
• Automated Email Marketing
• AI Email Assistant

What You’ll Like

• Simple, clean interface for sales teams
• Fast onboarding and task tracking
• Flexible deal stages and views improve pipeline clarity

What You May Not Like

• Reporting and analytics are limited
• Lacks advanced automation tools

8. BIGContacts

BIGContacts specializes in contact management and email advertising for small and medium-sized construction companies. It suits companies that require systematic communication, follow-ups, and task reminders. The program also has a high-quality, easily navigated interface, customizable fields, and centralized customer profiles. This helps teams maintain control over their projects, suppliers, and deadlines.

Salient Features

• Organize Contacts
• Sales Pipeline
• Email Marketing
• Task Management

What You’ll Like

• Visual pipeline with drag-and-drop
• Automates task reminders and workflows
• Easy contact and task management

What You May Not Like

• No lead scoring or template search
• Search function lacks intuitiveness 

9. Acculynx

Acculynx software is designed to handle job tracking, estimates, and customer communication for roofing contractors. It is suitable for teams that must manage a large volume of projects that are dispersed and distant. The platform provides material tracking and job costing tools together with cloud access. Its user-friendly interface promotes instant project-level collaboration and centralized control over documents, ensuring that teams working in both the field and office are on track.

Salient Features

• Production Management
• Business Management
• Portfolio Company Solutions
• Financial Management

What You’ll Like

• Centralized job and document control
• Simple interface with pinned menus
• Continuous updates improve usability

What You May Not Like

• Mandatory reloads after updates
• Scheduler is not intuitive to use

10. JobNimbus

JobNimbus Software is a comprehensive CRM and project management tool that supports bidding, scheduling, task updates, and billing within a single system. Customizable workflows and an efficient mobile app connect field and office teams. Its intuitive display is suitable for teams that require flexibility and control.

Salient Features

• Financing
• Invoicing
• Profit Tracker
• AssistAI

What You’ll Like

• Customizable workflows and boards
• Stores all communication in one place
• Helps streamline claim and task tracking

What You May Not Like

• The automation setup is overly complex
• Poor customer support responsiveness

Not every construction project is identical. Whether you’re remodeling kitchens or bidding on corporate developments, your CRM should support the way your work flows. Use this checklist to align features with your project type.

Residential Builds

• Client-side applications, like the sharing of updates and tracking selections
• Jobsite coordination through mobile usability
• Rapid quoting and document sharing

Contracts And Bids

• Robust contact organization of multi-stakeholder deals
• Tracking of bids with templates and RFP management
• Document store and subcontractor coordination

Remodeling And Renovation

• Easy scheduling and calendar tools
• Built-in change order management
• Fast updating and posting photos to communicate with the client

Large-Scale Or Multi-Phase Projects

• Segmentation of the project into phased planning
• Predictions and tracking budgets
• ERP or accounting systems integration

Note: Determine the type of project you typically work on and find a CRM system that reflects your workflow. A system designed to produce quick home construction will not necessarily lend itself well to long-term commercial projects, and vice versa.

The size and structure of your construction business directly shape how you use a CRM. What may work for a single contractor may not be suitable for a firm with a departmentalized structure. The requirements for team setup and business size are as follows. You should ask yourself these questions before making a decision:

Are You Running Solo Or With A Small Crew?

When you have to juggle clients, phone calls, and site reviews, the CRM should be considered simple to use. Search for any easy-to-use scheduling tools, lead tracking, and mobile access.

Do You Work With A Lot Of Subcontractors Or Vendors?

More than just contact lists are needed to coordinate subs. Select a CRM that monitors correspondence, timeframes, and documents available in various groups.

Is Your Business Spread Across Departments Or Regions?

Several workflows should be supported in enterprise operations with the help of CRMs. Think customizable dashboards, advanced reports, and permission-based user roles.

Will The Entire Team Be Using The CRM?

Adoption matters. A practical tool that is very difficult to learn cannot be used. The CRM selected should align with your team's comfort level with technology.

Do Your Workflows Vary By Team Member?

If project managers, estimators, and admins have different uses of the system, your chosen software should accommodate diverse user roles and task types.

Tip: Choose based on your everyday business activities, not what features sound good but won’t get used.

If you're unsure which CRM is right for your construction business, our experts can guide you. Call us at (661) 384-7070 to get personalized recommendations from our software consultants.