Rosemark
Last Updated
Overview
Caregiver management and scheduling challenges abound? Streamline your operations and empower your teams with Rosemark - the pioneering home care management platform. Trusted by agencies globally for its scalable, intuitive software that seamlessly integrates billing, payroll and reporting. Learn about it today!
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Rosemark Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
What Is Rosemark Software?
Overview
Rosemark Software is a cloud-based home care management system that offers solutions for care delivery, caregiver management, operations, billing and more. As a leading provider for over 30 years, Rosemark helps home care agencies manage their operations through an easy-to-use platform. It streamlines processes from scheduling to billing to allowing real-time communication between agencies and caregivers.
Rosemark Software Pricing
Rosemark software cost is based on two subscription options:
- Standard - $11/month/client
- Enterprise - $14/month/client
Disclaimer: The pricing is subject to change.
Rosemark Software Integrations
The software can be integrated with several third-party apps, including:
- QuickBooks
- Home Care Pulse
- Netsmart
- Paradigm
- Paychex
- Tapcheck
Who Is Rosemark Software For?
Rosemark system suits organizations of all sizes, from small practices to large enterprises. It caters to the following:
- Staff and recruiting agencies
- Home care agencies
- Billers and payers
Is Rosemark Software Right For You?
Is your home care agency struggling with inefficient processes? Rosemark could be the right solution to streamline your operations and take your business to the next level.
Data security is a top priority for Rosemark. They employ bank-level encryption on sensitive client information along with regular system backups. Role-based access controls ensure strict privacy and compliance, though secure shell password protection.
The software is highly scalable to meet evolving needs. Its flexible architecture supports smooth integration of additional users, locations or services as your agency grows. Real-time usage analytics help forecast hardware requirements in advance.
Still not sure if it's the right choice for you? Contact us at (661)-384-7070 and let our experienced team assist you in making an informed decision.
Rosemark Features
Caregiver Management
This feature allows agencies to post job listings, track applicants, screen caregivers and ensure compliance. It also enables flexible caregiver scheduling and a user-friendly caregiver app.
Electronic Visit Verification
Agencies can utilize Rosemark's EVV functionality to electronically capture visit details like time-in/time-out for billing purposes.
Mobile Caregiver App
Caregivers can use the mobile app to receive updates on care schedules, complete required forms and run reports while on the go.
Billing And Payroll Integration
The software seamlessly integrates with QuickBooks for billing, timesheets and payroll management through the QuickBooks editions.
Customized Reporting
Agencies get a full range of options to pull customized reports on key metrics like workload, billing and staffing to better manage operations.
Pros And Cons of Rosemark
Pros
The software is designed with the end user in mind, making it simple to learn and navigate
From caregiver management to billing to reporting, it offers a comprehensive set of tools to manage all operations
Round the clock phone, email and live chat support ensures quick resolutions to issues, according to Rosemark software reviews
Cons
The software involves licensing fees which may seem expensive for new businesses
Limited customization- While configurable, the system has limited flexibility for customizations compared to on-premise solutions
Rosemark Reviews
Total 14 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars93%
4
Stars7%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Hospital & Health Care, 11-50 employees
More than a year
“IT support team responds promptly”
Pros
IT team members respond promptly and professionally making an extra effort to ensure the company's questions and concerns are addressed.
Cons
Very little to mention. I've worked with them for more than 13 years and never considered leaving. My only problem in that time involved one employee whose customer service and patience while helping me fell short.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Individual & Family Services, 51-100 employees
More than a year
“app continues to improve with time”
Pros
They keep improving the system, launching the second version of its caregiver app a little over a year ago. Their customer service has been excellent. They answer our calls and questions quickly and their email support is just as responsive and helpful.
Cons
Schedulers need time to learn the system and should complete the tutorials since Rosemark's desktop version is less user friendly than the web version. After learning the process though, the desktop version is much faster and easier to use.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Hospital & Health Care, 51-100 employees
More than a year
“Support is one call away!”
Pros
We can count on their amazing support and they're always there when we need them. The service stays up and is very reliable, while the system is user friendly and simple to learn.
Cons
I'd like more detailed reports with graphs and charts. When I need those, they can get them to me quickly. Creating invoices can sometimes take longer than I'd prefer though with three locations some delay is probably unavoidable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Frequently Asked Questions
What level of support does Rosemark software offer?
Rosemark offers 24/7 customer support through dedicated representatives. They are available by phone, email and live chat.
Who are the typical users of Rosemark software?
Rosemark caters to small and medium home care agencies. It is also used by large home care networks and franchise organizations.
What languages does Rosemark software support?
The administrative interface is available in English.
Does Rosemark software support mobile devices?
Yes, Rosemark offers a mobile app for both iOS and Android devices for caregivers to access schedules and documents on the go.
How much does Rosemark software cost?
Rosemark software pricing is based on the following plans: Standard - $11/month/client, Enterprise - $14/month/client. You can also get a customized plan by contacting us.
Is Rosemark software free?
No, Rosemark is not a free software. They offer a 30-day free trial.
How does Rosemark help with assessing marketing efforts, ensuring employee compliance and integrated billing?
Rosemark's features allow agencies to track sales contacts, monitor staff credentialing, and seamlessly process payments through QuickBooks for improved visibility of their marketing ROI, regulatory adherence and billing processes.
How does Rosemark address data safety, data encryption, flexible pricing and patient and caregiver scheduling?
Rosemark utilizes bank-level encryption and periodic backups to securely store clients' sensitive health details, offers pricing plans tailored for all budgets, and empowers efficient scheduling and coordination of care through its user-friendly platform.