Last Updated Oct 28, 2025
Key Takeaways
Generated from the text of customer reviews
Affinity Billing is a cloud-based revenue cycle management platform for billers, coders, and practice managers. Users praise its intuitive interface and efficient workflows but note training and claim processing challenges. A recent enhancement provides practices with digital patient intake forms designed to support regulatory compliance and enable customizable, flexible, and smooth workflow integration.
Our Verdict
Affinity Billing provides reliable value for healthcare practices seeking structured billing workflows and consistent revenue tracking. Its tiered pricing supports flexibility and scalability but may be cost-prohibitive for smaller clinics. Overall, it is well-suited for mid-sized and multi-specialty practices aimed at enhancing billing accuracy and cash flow.
Overall Rating
Based on 1 users reviews
4
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
$69
/month
What Is Affinity Billing?
Affinity Billing, acquired by ClinicMind, is a web-based platform that provides billing solutions to healthcare facilities across multiple specialties. The platform integrates a range of tools such as patient scheduling, SOAP notes, electronic claim submission, and online financial reporting within a unified dashboard. It empowers coders, billers, and practice managers to streamline revenue cycle management, reduce administrative burdens, and improve financial performance.
What Is Affinity Billing Best Known For?
Affinity Billing stands out with a full suite of workflow automation solutions that streamline billing and administrative tasks. The software automates patient check-in, charge entry, superbills, and statements while enabling seamless electronic faxing and payment collection.
How Much Does Affinity Billing Cost?
The vendor offers flexible pricing plans that vary based on your practice size and needs. Following is its pricing breakdown:
- Startup Plan - $69/month
- Growth Plan - $119/month
- Scale Plan - $169/month
- ClinicMind One – Custom pricing
Disclaimer: The pricing is subject to change.
Affinity Billing Integrations
The software integrates with various platforms, including:
- Epic EMR
- Practice Fusion EHR
- WebPT
- SimplePractice
- Netsmart EHR
How Does Affinity Billing Work?
Here’s how you can get started with the software:
- Log in to the software using your credentials
- Check in patients to automatically add them to the ‘Document’ and ‘Bill Roster’
- Generate automated superbills and charge entries for faster claim submissions
- Submit electronic claims and track their real-time status
- Process patient payments and send automated statements
- Utilize electronic faxing for seamless document management
- Create new patient accounts directly from the scheduling tab
- Use barcode scanning for quick patient identification
- Access financial reports to track important business metrics and KPIs
- Download the ‘MyClinicMind’ mobile app for easy access to billing information
Who Is Affinity Billing For?
Affinity Billing software is suitable for healthcare practices of all sizes across various specialties, including:
- Chiropractic
- Pediatrics
Affinity Billing Use Cases
Based on an in-depth analysis of user feedback and Affinity Billing’s current functionality, several key scenarios have been identified where the software serves as a dependable solution for healthcare organizations seeking efficient revenue cycle management:
1. Multi-Location Practices With Centralized Billing Operations
Affinity Billing effectively supports organizations operating across multiple sites that require centralized billing management. Practices leverage the system to consolidate claim submissions, monitor payments across locations, and ensure consistent financial performance.
2. Clinics Focused On Reducing Claim Denials
Many healthcare providers implement Affinity Billing to minimize claim errors and denials. Reviewers emphasize its automated claim scrubbing and rules-based validation features, which detect incomplete or inaccurate information before submission.
3. Providers Seeking Integrated Scheduling And Billing Workflows
Affinity Billing is particularly beneficial for clinics that require seamless integration between scheduling and billing functions. Users appreciate the ability to check patients in, automatically generate superbills, and initiate billing within a single system. This cohesive workflow is especially advantageous for smaller practices with limited administrative resources.
4. Practices Enhancing The Patient Payment Experience
Affinity Billing also supports improvements in patient billing and payment of workflows. Users report that its integration with patient portals allows individuals to view statements and make payments online, reducing manual follow-up efforts for staff. This enhanced transparency contributes to greater patient satisfaction and fewer billing disputes.
Affinity Billing User Sentiment
Most Positive Sentiments | Least Positive Sentiments |
Continuous Product Improvement
Users praise Affinity Billing for its dedication to adapting to client needs. Regular updates introduce new features, including AI-powered scribing and workflow improvements. One user reported, “The system has evolved over time and they continue to make updates to make systems and processes more user friendly for patients and staff.” | Billing And Insurance Processing
Several users report persistent challenges with the billing team and insurance payment follow-ups. They mention frequently needing to resubmit claims or request reviews. A user stated that, “Our biggest challenge revolves around the billing team and difficulties with insurance processing/payments.” |
Reporting & Financial Transparency
Reviewers appreciate the comprehensive financial reports (like revenue, unbilled claims, patient balances), which assist with making revenue-cycle tasks easier | Learning Curve
Users mention that while training resources are available, the system’s complexity demands extensive practice. Reviewer said that, “Because the system is so robust, you really need to show up for training and be ready to practice.” |
Ease of Use & Workflow
Users value Affinity Billing for its intuitive billing and claims workflows. After becoming familiar with the system, tasks such as scheduling, charge entry, and reporting can be performed with greater efficiency. | Advanced Reporting & Data Extraction
Several reviewers report challenges with generating in-depth, specialized reports and accessing detailed data. They note that these limitations can restrict comprehensive financial and clinical analyses, emphasizing the need for more flexible and granular reporting tools. |
Is Affinity Billing Right For You?
If you are looking for a user-friendly billing solution that automates workflows, streamlines payments, and enhances revenue tracking, Affinity Billing could be the right choice for your practice. Its integrated tools simplify charge entry, claims submission, and financial reporting, helping providers save time and improve cash flow.
The software offers eSignature for quick approvals and advanced encryption to protect sensitive payment information. With built-in security protocols, Affinity Billing ensures secure and efficient transactions, making it a trusted solution for healthcare practices of all sizes.
Want to learn more about how Affinity Billing can optimize billing workflows for your practice? Read Affinity Billing reviews or call us on (661) 384-7070, and we will be happy to help you make the right decision.
