Last Updated Oct 24, 2025

Key Takeaways

Generated from the text of customer reviews

AZZLY Rize is a cloud-based EHR integrating practice management, telehealth, and patient engagement. While some users report slow performance and integration issues, it is valued for intuitive scheduling, multi-location program management, and effortless documentation. Recent updates include DAX Copilot for AI-assisted notes, improved Zoom workflows, and behavioral health credentialing services.

Our Verdict

AZZLY Rize is a reliable choice for behavioral health and addiction treatment centers of all sizes, particularly those with multiple programs and locations. It facilitates coordinated patient management, compliance tracking, and telehealth workflows. We recommend it for organizations needing efficient scheduling, billing, and documentation, plus consistent care across all sites.

Overall Rating

Based on 77 users reviews

4

Rating Distribution

Positive

73%

Neutral

17%

Negative

10%

Starting Price

Custom Pricing

What Is AZZLY Rize?

AZZLY Rize is an EHR solution designed specifically for behavioral health and addiction treatment providers. It is a cloud-based platform that enables providers to streamline their day-to-day workflows and improve patient care. The software integrates patient management, clinical documentation, practice management, and patient communication tools within a unified dashboard.

The EHR provides features such as e-prescribing, appointment scheduling, electronic billing, and claims management. It also offers tools for patient engagement, including patient portals and telehealth services. AZZLY Rize now integrates DAX Copilot, an AI assistant that automatically drafts clinical documentation from patient encounters, improving note precision and cutting documentation burdens.

What Is AZZLY Rize Best Known For?

AZZLY Rize stands out with its support for the capitation payment model. This feature helps healthcare providers working under a capitation agreement by automatically coding the payer to send encounter reporting 837p RP for every visit. These encounter reports are used solely for documentation and tracking purposes and are not billed to the patient.

How Much Does AZZLY Rize Cost?

The cost of the AZZLY Rize EMR varies depending on your practice's requirements. The vendor offers the following standard pricing options:

  • Basic Package
  • Pro Package
  • Enterprise Package
Get in touch with our sales team today to secure a personalized pricing quote tailored specifically to your needs and budget.

Disclaimer: The pricing is subject to change. 

AZZLY Rize Integrations

The software supports integration with a range of third-party platforms, including:

How Does AZZLY Rize Work?

Here's how to get started with the software after its successful installation:

  • Create user profiles and assign permissions for clinical and administrative staff
  • Import existing patient data like demographics, diagnoses, and encounters
  • Start the documentation process for new patients using pre-built templates
  • Schedule appointments and send reminders through the patient portal
  • Track patient progress and outcomes through assessments and notes
  • Integrate the software with labs for bi-directional results
  • Deliver telehealth services through the virtual care module
  • Configure charge codes, fee schedules, and rules-based billing
  • Run reports on key metrics like no-shows, cancellations, and productivity
Take advantage of this limited-time opportunity to book a free AZZLY Rize demo before slots fill up. See the software in action today!

Who Is AZZLY Rize For?

AZZLY Rize is suitable for behavioral health and addiction treatment centers of all sizes. It offers a wide range of features and functionalities to support the unique needs of the following specialties and healthcare programs:

  • Mental Health
  • Community-Based Outpatient
  • Medication Withdrawal Management
  • Inpatient Psychiatric Rehabilitation
  • Residential Treatment
  • Medication-Assisted Treatment

AZZLY Rize Use Cases 

Based on our analysis of user reviews and AZZLY Rize’s current capabilities, we have identified key scenarios where this software is a good fit for behavioral health and addiction treatment providers: 

Launching A New Outpatient Behavioral Health Clinic 

AZZLY Rize is well-suited for newly established behavioral health practices. Its cloud-based setup allows for rapid deployment, minimizing the need for complex IT infrastructure. Providers can quickly onboard staff and begin patient management without significant downtime. One user noted, “Setting up AZZLY was straightforward, and our team was documenting patient encounters within days.” 

Practices Focused On Compliance And Credentialing 

Behavioral health practices that need to maintain strict regulatory standards will find AZZLY Rize advantageous. With credentialing services and integrated compliance workflows, organizations can simplify onboarding, track provider credentials, and ensure adherence to industry requirements. 

Managing Multiple Programs Within A Residential Treatment Center 

Residential treatment centers offering therapy, medication-assisted treatment, and withdrawal management benefit from AZZLY Rize’s unified platform. Staff can track patients across programs, maintain consistent documentation, and coordinate care between inpatient and outpatient services efficiently. 

Enhancing Patient Communication In Community-based Outpatient Programs 

Community mental health centers and outpatient programs that rely on strong patient engagement can employ AZZLY Rize’s portals and telehealth tools. Patients receive timely reminders, complete forms digitally, and communicate securely with providers, improving adherence to treatment plans. A user reported, “The portal reduced missed appointments and improved follow-up compliance among our patients.” 

AZZLY Rize User Sentiments 

Most Positive Sentiments 

Least Positive Sentiments  

Ease Of Use & Workflow 

System Performance & Usability 

  • 65% were Positive 
  • 10% were Negative 
  • 25% were Neutral/Mixed 

Users consistently appreciate the system’s intuitive interface and straightforward workflow for scheduling, registration, and billing. Once learned, tasks become smooth and efficient. 

A user said, “User-friendly once the user is acclimated, easy learning curve.” 

  • 10% were Positive 
  • 75% were Negative 
  • 15% were Neutral/Mixed 

Users regularly report slowness, delays in charting, occasional system crashes, and a complex interface. 

 

Customer Support 

Billing Issues 

  • 70% were Positive 
  • 10% were Negative 
  • 20% were Neutral/Mixed 

Reviewers frequently praise AZZLY Rize’s responsive and helpful customer support, particularly for resolving issues and providing guidance. 

  • 20% were Positive 
  • 65% were Negative 
  • 15% were Neutral/Mixed 

Users report challenges with billing processes, including unclear charges and integration issues with clearing houses. 

Comprehensive Features 

Integration Challenges 

  • 60% were Positive 
  • 10% were Negative 
  • 30% were Neutral/Mixed 

Reviewers value the all-in-one platform that combines EHR, billing, telehealth, and patient engagement tools, supporting multiple workflows. 

  • 10% were Positive 
  • 70% were Negative 
  • 20% were Neutral/Mixed 

Some users struggle with integrations, particularly transitions between AZZLY Rize and other platforms. 

Is AZZLY Rize Right For You?

If you are looking for a comprehensive solution to streamline your behavioral health or addiction treatment practice, AZZLY Rize might be the perfect fit. Its user-friendly interface and robust features are designed to simplify documentation, improve patient outcomes, and maximize reimbursements. With integrated tools for scheduling, billing, and telehealth, AZZLY Rize enhances efficiency and ensures compliance.

AZZLY's solution offers an extensive library of customizable forms and screening tools specific to behavioral health and substance abuse treatments. Users can create new documentation templates and protocols tailored to their agency's needs. It seamlessly incorporates PHQ-9, GAD-7, and other industry-standard assessments. These support clinics in delivering outcomes-focused, evidence-based care.

With AZZLY, your practice can scale easily as needs change. Whether you are just starting or have multiple locations, their cloud-based platform ensures fast, stable performance regardless of how many users access the system simultaneously. Adding new programs, providers, or locations is simple, thanks to built-in flexibility.

Need more information? Call us at (661) 384-7070 for a personalized product walkthrough to help you discover how the software can meet your specific needs and enhance your practice.

Pros And Cons of AZZLY Rize

Pros

  • Scalable solution for single or multi-location practices with multiple programs

  • Role-based permissions and diagnosis-specific templates optimize workflows

  • Offers robust reporting tools for data analysis and insights

  • Integrated telehealth tools expand access to care

Cons

  • Takes time for providers to get familiar with the system

  • Limited customization options for a few advanced features

Frequently Asked Questions

The typical users of AZZLY Rize include behavioral healthcare providers, therapists and psychiatrists, as well as administrative staff and billing teams.

AZZLY Rize supports documentation in English and Spanish languages. Translations to other languages can be provided upon request.

AZZLY Rize offers 24/7 dedicated support from a US-based team. They ensure that all client issues are promptly addressed.

Yes, AZZLY Rize EMR is mobile-friendly and optimized for use on smartphones and tablets through a responsive web design.

AZZLY Rize pricing is configurable based on an organization's programs, locations, users, and desired features. Contact us for a detailed pricing plan before the time runs out!

The integrated AZZLY Rize system streamlines billing processes, automates appointment reminders, and provides analytics tools. It serves as a full business platform to help organizations scale and grow more efficiently.

Yes, AZZLY Rize is cloud-based.

The main features of AZZLY Rize include medication management, telehealth, analytics engine, patient engagement portal, integrated billing, progress notes, and outcome measurement tools.

No, AZZLY Rize EMR does not have a mobile app, but the interface is mobile-friendly and optimized for use on smartphones and tablets through a responsive web design.

AZZLY Rize supports integration with a range of third-party platforms, including Labcorp, First Databank (FBD), DrFirst, Salesforce Engage, Quest Diagnostics EHR, MaxMD, and Zoom.

The vendor has not disclosed API information.

No, AZZLY Rize does not offer a free version.