Tired of using complex software for field service management? Housecall Pro offers an intuitive and scalable solution for managing your home service business. Simplify operations, boost customer satisfaction, and grow your business with expert support. Let's get started!

Housecall Pro Software Specifications

Project Planning and Scheduling

Budget Management

Resource Allocation

Document Management

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What Is Housecall Pro?

Overview

Housecall Pro is a SaaS software designed specifically to streamline operations and boost revenue for home service businesses. It acts as a centralized hub, managing scheduling, invoicing, customer communication, marketing, and business analytics. Housecall Pro is a well-established solution in the field of home service business management, empowering businesses to improve efficiency and provide exceptional customer service.

What Is Housecall Pro Best For?

Housecall Pro software focuses on providing a smooth and intuitive user experience, especially for smaller home service businesses that may not have dedicated IT resources. This ease of use is a key advantage when needing to quickly onboard technicians and staff.

Housecall Pro Pricing

The software offers three pricing plans:

  • Basic - $49 per month
  • Essentials - $129 per month
  • Max - Custom Pricing
You can now pick a plan that suits your organization's needs or get a custom Housecall Pro cost quote for a pricing plan tailored to your business.

Disclaimer: The pricing is subject to change.

Housecall Pro Integrations

The software integrates with the various third-party applications, including:

How Does Housecall Pro Work?

Here is how you can navigate software after the installation is completed:

  • Log in to the software using the credentials
  • Access your central hub for viewing business activity, key metrics, and recent customer communications
  • Add business details, logo, service areas, and other branding elements
  • Create a detailed catalog of services and pricing to streamline estimates and invoices
  • Set up accounts and permissions for your team
  • Migrate existing customer information from spreadsheets or other systems
  • Familiarize yourself with tabs for Jobs, Customers, Scheduling, Marketing, and Reports
  • Create your first job with customer details, work description, and technician assignment
For a visual walkthrough, request a free Housecall Pro demo and learn more about its functionalities.

Who Is Housecall Pro For?

Housecall Pro is primarily designed for small to medium-sized home service businesses operating within various industries, including:

  • HVAC
  • Plumbing
  • Electrical
  • Appliance
  • Handyman
  • Locksmith

Is Housecall Pro Right For You?

Are you looking for a way to ditch endless paperwork, streamline your home service operations, and finally connect with customers the way they want? If so, Housecall Pro could be the solution you've been searching for.

As your home service business grows, you need a solution that can scale alongside it. Housecall Pro is built with scalability in mind, and robust security measures protect your data so you can focus on growth with peace of mind.

Still not sure if Housecall Pro is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.

Housecall Pro Software Features

Streamline scheduling with a visual calendar and drag-and-drop functionality. Optimize technician routes, track job statuses in real-time, and provide customers with accurate ETAs, improving on-time performance and customer satisfaction.

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Create professional estimates quickly, get instant customer approvals, and convert estimates into invoices effortlessly. Accept online payments with various options, speeding up cash flow and simplifying your accounting processes.

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Launch targeted email and SMS campaigns, nurture leads, automate review requests, and build a strong online reputation. Enhance customer engagement without constant manual effort, increasing conversions and repeat business.

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Access insightful reports on revenue, job performance, customer trends, and more. Utilize these analytics to identify growth opportunities, make informed business decisions, and track your progress toward key business goals.

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Centralize customer interactions with two-way text messaging, automated appointment reminders, and technician arrival notifications. This streamlined communication hub enhances the customer experience and reduces missed appointments.

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Monitor technician locations in real-time, optimize routes to save on fuel costs, and ensure timely arrivals. This feature also improves visibility into field operations, helping increase overall efficiency.

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Pros and Cons of Housecall Pro Software

Pros

  • Easy-to-use interface
  • Streamlines scheduling & invoicing
  • Strong customer support
  • Automated features save time
  • GPS tracking for better efficiency

Cons

  • Learning curve for some users
  • Lacks some advanced functionalities
  • Limited reporting capabilities, according to some Housecall Pro reviews

Housecall Pro Software Pricing

Basic

Solutions to optimize and streamline your business.

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What's Included

  • Drag & drop scheduling

  • Real-time dispatching

  • Paperless invoicing

  • Easy estimates

  • Customizable text notifications

  • In-app employee chat

  • Track & report cost of jobs

  • Review generation

  • Price book management

  • Online booking

Essentials

Advanced tools to simplify and scale your operations.

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What's Included

  • QuickBooks integration

  • Detailed job & estimate reporting

  • Visual price book

  • Flat rate pricing

  • Custom checklists

  • Technician performance

  • Equipment tracking

  • Premium review management

  • Employee GPS tracking

  • Postcard & email marketing

Max

Ultimate plans for established and growing businesses.

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What's Included

  • Advanced reporting

  • Integrate data via open API

  • Key accounts onboarding specialist

  • Escalated phone support

  • Add users for $35/mo each

Housecall Pro Software Reviews

Overall Rating

4

50 Review(s)

Rating Distribution

5

star

(27)

4

star

(8)

3

star

(7)

2

star

(5)

1

star

(3)

July 2024

Compared to other applications, this is really the best application.

Anonymous

Not Specified

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Perfect for new businesses looking to go paperless. I've never come across such an inventive application before. I suggest it to everyone; I'm sure anyone who uses this app won't be disappointed. It's the best option.

Cons

HCP is focusing more on marketing now, shifting from serving professional clients to targeting warranty companies. There's no effective way to search for jobs and clients using keywords on the main page, a feature commonly found on Google platforms. My main issue: Emails sent to clients go through HCP without giving pros copies of what's been sent. This lack of traceability compliance means jobs can be edited after client billing, with no way for our office to verify what clients have received since HCP can't retrieve it after 7 days.

July 2024

Housecall is awesome

Scott

Construction

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Pros

So far, things have been pretty good. The customer support is top-notch.

Cons

No Purchase Orders (P.O.'s) allowed here! This system does not support or facilitate the use of purchase orders in any capacity, which is quite limiting for businesses that rely on P.O.'s for their operations.

June 2024

3 months in

Scott

Construction

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Thorough and Simple to implement. Our staff appreciates being able to view the schedule and log their daily hours for payroll.

Cons

The interface with QuickBooks can be quirky depending on the customer's payment method.

Frequently Asked Questions

Yes, Housecall Pro offers a robust API for developers to create custom integrations.