Service Fusion

Service Fusion

48 Review(s)

Overview

Service Fusion offers a comprehensive field service management solution, enhancing scheduling, dispatch, and invoicing efficiency. While reporting capabilities could be more granular, its powerful integration with QuickBooks and user-friendly mobile app drive efficiency and accuracy across operations.

Overall Rating

Based on 48 users reviews

4.2

Rating Distribution

Positive

85%

Neutral

8%

Negative

6%

Starting Price
$195

/month

What Is Service Fusion?

Overview

Service Fusion is a cloud-based field service management (FSM) software designed to streamline business operations with mobile workforces. As a comprehensive tool in the field service management sector, Service Fusion stands out for its adaptability to different business sizes and industry-specific needs. It helps regularize operations by optimizing scheduling, streamlining dispatch processes, simplifying invoicing, and more.

What Is Service Fusion Best For?

Service Fusion excels in its seamless QuickBooks integration. This integration eliminates manual data entry and ensures financial data flows smoothly between platforms. This real-time financial picture empowers businesses to make data-driven decisions and optimize profitability.

Service Fusion Pricing

The following are the pricing plans:

  • Starter -$195/month (unlimited users)
  • Plus -$295/month (unlimited users)
  • Pro -$495/month (unlimited users)
The software offers various pricing options to suit many organizations' evolving needs. Request a custom Service Fusion cost.

Disclaimer: The pricing is subject to change.

Service Fusion Integrations

The software integrates with the following third-party applications, including:

  • Profit Rhino
  • Service Nation
  • PulseM
  • Coast
  • Nexa
  • Out Of The Box
  • FieldPoint
  • Baytek

How Does Service Fusion Work?

Here is how you can get started with the Service Fusion dashboard after logging in:

  • Configure company settings, including service areas, pricing, and business hours
  • Set up user accounts for office staff, dispatchers, and field technicians
  • Create a service catalog with detailed job types, descriptions, and pricing
  • Import existing customer database or manually add new customer profiles
  • Customize scheduling preferences and technician availability
  • Define automated workflows for standard service processes
  • Set up integration with accounting software and payment gateways
  • Create custom forms for job estimates, work orders, and invoices
Watch a free Service Fusion demo and learn more about its functionalities.

Who Is Service Fusion For?

Service Fusion software caters to small-to-midsize industries, including:

  • HVAC
  • Plumbing
  • Electrical
  • Appliance repair
  • Property maintenance firms
  • Security systems

Is Service Fusion Right For You?

Do you need help managing a mobile workforce and streamlining field service operations? Service Fusion can help! Juggling scheduling, dispatching, invoicing, and customer communication can be a nightmare. Service Fusion automates tasks and centralizes everything in one place, saving you time and money.

Security and scalability are top priorities for Service Fusion. It has robust security measures to protect your data, including industry-standard encryption and access controls. Plus, Service Fusion scales to meet the needs of growing businesses, so you can be confident that your FSM software will grow with you.

Still, trying to figure out if Service Fusion is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.

Pros And Cons of Service Fusion

Pros

  • Automatic customer notifications improve communication with reminders and updates

  • Efficient data management simplifies tracking and managing customer data, jobs, and service records

  • Allows access via mobile devices, enabling on-the-go management

  • Regular updates keep the software current and address issues

  • Excellent customer support with a responsive and knowledgeable team

Cons

  • Integration with other tools besides QuickBooks may be limited

  • Lacks in-app inspection report editing

Service Fusion Pricing

Starter

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What's Included

  • Customer Management

  • Estimates & Jobs

  • Scheduling & Dispatching

  • QuickBooks Integration

  • Invoicing

  • Payment Processing

  • Project Management

  • Reporting

  • Text Messaging Alerts

  • Estimate Option

Plus

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What's Included

  • Everything in Starter +

  • Job Photo Uploads

  • Inventory Management

  • Job Costing

  • Integrated Voice & Text

Pro

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What's Included

  • Everything in Plus +

  • Open API Integration

  • Custom Documents

  • eSign Documents

  • Customer Web Portal

  • Progress Billing & Recurring Invoicing

Disclaimer: The pricing details were last updated on Sep 18, 2025 from the vendor's website. Please contact us for a tailored pricing list.

Frequently Asked Questions

Yes, the software does offer an API.

No, the software is not free to use.

The software offers several pricing plans, including the Starter plan at $225 per month, the Plus plan at $350 per month, and the Pro plan at $575 per month for unlimited users. Get in touch for a customized Service Fusion pricing quote.

Yes, Service Fusion software offers cloud-based services.

You can request a free Service Fusion demo to gain a comprehensive overview of its features and capabilities. The demo will offer an in-depth exploration of what Service Fusion has to offer.

The software primarily supports the English language.

Service Fusion integrates with various software, including but not limited to Profit Rhino, Service Nation, PulseM, Coast, and Nexa.

The typical users of Service Fusion are professionals across various industries, including plumbing, electrical, HVAC, and landscaping.

Service Fusion offers support through phone, knowledge center, email, and form submission.