Last Updated
Overview
1by1 empowers marketing, sales, and support teams to run multichannel campaigns with precision. While setup feels average for some, it enables dynamic, personalized communication that drives engagement. It helps teams connect more effectively with customers through smart segmentation and automation, turning data into meaningful and timely interactions.
Overall Rating
Based on 1 users reviews
3
Rating Distribution
Positive
0%
Neutral
100%
Negative
0%
Starting Price
Custom
1by1 Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Customer Communication Tracking
What Is 1by1?
1by1 software is designed for B2B and e-commerce companies seeking to streamline customer engagement. It helps marketing, sales, and support teams automate workflows, deliver relevant messages, and segment users based on their behavior and profiles. This powerful platform supports multichannel strategies, from email to web interactions, enabling teams to personalize outreach in real-time. 1by1 features built-in GDPR compliance and actionable insights, enabling organizations to foster stronger customer relationships and drive growth at every point of interaction.
1by1 Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
1by1 Integrations
1by1 offers smooth integration with wide-ranging apps, including:
- Google Analytics
- WordPress
- Slack Software
- Stripe
- Zoom
- Gmail
- Google Tag Manager
Who Is 1by1 For?
1by1 is built for marketing, sales, and support teams in small to mid-sized B2B and e-commerce companies that aim to enhance customer interactions through automation and tailored messaging. It is best for:
- E-commerce
- B2B services
- SaaS
- Marketing and advertising
- Customer support and helpdesk
- Sales and CRM-focused teams
Is 1by1 Right For You?
1by1 is the right choice if you want to bring your marketing, sales, and support efforts into one easy-to-use platform. It helps you track users, send personalized messages, and automate your workflows without requiring developers. If you value efficiency, smart targeting, and a seamless customer experience, 1by1 is worth considering.
Are you still thinking whether 1by1 is a good option for your business? Contact our support team at (661) 384-7070 for further guidance.
1by1 Features
Visitor Tracking
This powerful feature tracks your website visitors in real time. It captures every page view, click, and interaction, and builds detailed user profiles with timelines, notes, tags, and device data.
Segmentation And Filtering
This robust feature segments and organizes your audience based on behaviors, interests, or custom rules. You are able to easily filter users and target the right people, without needing any code.
CRM
This important feature gives your team a smart system to manage customers. It stores contacts, deals, emails, calendars, and reports, keeping your sales organized and customer data accessible.
Product Channel
Product Channel feature tracks how users interact with your products. It shows timelines, events, filters, and personalized messages to help you understand and improve product engagement.
Email Marketing
This feature lets you send personalized emails using drag-and-drop tools and templates. You are enabled to track performance, A/B test content, manage subscribers, and recover abandoned carts.
Automation
This advanced feature automates your workflows through a visual, no-code builder. You are able to link triggers, actions, and conditions to systemize tasks and deliver consistent, personalized experiences.
Automation Triggers
This robust feature offered by 1by1 triggers actions when users take specific steps. It includes visiting a page, filling in a form, or making a purchase, ensuring your response always feels timely and relevant.
Pros And Cons of 1by1
Pros
Allows deep segmentation based on behavior and demographics
Enables dynamic content and personalized communication
Provides GDPR tools for data compliance and privacy control
Cons
UI design customization options are somewhat basic
Some users report an average ease-of-use and setup experience
1by1 Reviews
Total 1 reviews
3
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars0%
3
Stars100%
2
Stars0%
1
Stars0%
Share your experience
Enterprise, 500+ employees
“Solid tool with minor issues”
Pros
I find the interface really simple and easy to use which makes my daily tasks much smoother.
Cons
It gets pretty complicated as you progress through different stages. Some of the features are confusing and difficult to figure out.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
7
Frequently Asked Questions
What types of pricing plans does 1by1 offer?
1by1 cost starts at €500/user/month for the Basic plan, with customized pricing available based on your needs.
What level of support does 1by1 offer?
1by1 offers email/helpdesk, live chat, customer portal, and knowledge base support.
Who are the typical users of 1by1?
Typical users of 1by1 include sales, marketing, and support teams in SaaS, e-commerce, B2B services, marketing agencies, and CRM-focused industries.
What other apps does 1by1 integrate with?
1by1 has integration arrangements with a variety of apps, including Zoom, Slack, Google Tag Manager, WordPress, Google Analytics, Stripe, and Gmail.
Does 1by1 offer an API?
Yes, 1by1 offers an API.
Does 1by1 have a mobile app?
Yes, 1by1 has a mobile app for Android and iOS users.
What language does 1by1 support?
1by1 supports English, French, Spanish, and Polish languages.