Overview
AG-VIP supports call center and sales teams with flexible workflow automation and effortless communication integration, which improves efficiency and data quality. While there are occasional missing properties for the mandatory fields, the platform provides intuitive process designer tools and contact management which makes it an adaptable and reliable CRM software.
Overall Rating
Based on 5 users reviews
4.6
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
AG-VIP Specifications
Contact Management
Lead Management
Opportunity Management
Sales Forecasting
What Is AG-VIP?
AG-VIP is a customer relationship management system which is created for call centers, sales, and service teams that need to handle complex customer interactions and workflows. The software combines flexible automation with integrated telephony and tools to maintain high data quality. AG-VIP features help businesses organize communications, manage sales pipelines, and automate routine follow-ups. The platform offers a modular setup that allows companies to customize processes without disrupting existing operations, which makes it a reliable choice for businesses with diverse needs.
AG-VIP Pricing
The AG-VIP cost breakdown includes the following plans:
- AG-VIP Basic: from 39.60 EUR/month per user
- Workflow: 39.20 EUR/month per user
- xRM: 39.20 EUR/month per user
Disclaimer: The pricing is subject to change.
AG-VIP Integrations
AG-VIP supports integration with multiple third-party software, such as:
- Salesforce
- Mailchimp Software
- CleverReach
- Microsoft 365 Software
- Zapier Software
Who Is AG-VIP For?
AG-VIP supports a variety of businesses and enterprises, including:
- Call centers
- Sales teams
- Service departments
- Marketing teams
- Customer support
Is AG-VIP Right For You?
AG-VIP provides flexible CRM and workflow automation tools that are designed to support customer relationships and business processes. It is well-suited for call centers, sales, and marketing teams that require customizable features to simplify communications, improve their data quality, and automate routine tasks. AG-VIP software provides modular design which allows organizations to adapt the platform to their specific needs without disrupting existing processes.
Still unsure about AG-VIP? Contact our support team at (661) 384-7070 for further guidance.
AG-VIP Features
AG-VIP connects to telephone systems through the MS-TAPI standard, allowing the software to automatically recognize incoming callers. Users can place calls directly from AG-VIP without dialing manually, and every call, whether incoming or outgoing, is logged into the system. The software also supports recording calls and using scripts during conversations, which helps call center agents maintain consistency and quality in customer interactions.
The Workflow Engine in AG-VIP provides a visual interface where users design business processes by dragging and dropping different steps. This feature automates routine tasks such as sending reminders, routing approvals, or triggering follow-ups, so no tasks are overlooked. It also supports ticket-based service management by organizing customer requests into manageable cases and tracking their progress until resolution.
AG-VIP allows customization of contact fields to match the unique information needs of each business, making it flexible for different industries. The software uses phonetic matching algorithms to detect duplicate contacts even when names are spelled differently to help maintain a clean database. Importing and exporting contact data is straightforward, which makes integrating AG-VIP with other systems or updating large datasets easier.
AG-VIP includes a graphical campaign builder that helps users map out marketing activities step-by-step, providing a clear overview of the entire campaign. It integrates with popular email marketing platforms to send personalized messages and track recipient engagement such as opens and clicks. The software also offers lead scoring and qualification tools that assist marketing teams in identifying the most promising prospects automatically.
AG-VIP provides detailed sales forecasting based on current opportunities, giving teams a clearer picture of expected revenue. The software features visual dashboards that show the status of sales pipelines and ongoing projects, which helps users monitor their progress. It also tracks win-lose statistics and applies scoring to sales projects, offering insights into performance trends and areas for improvement.
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