Last Updated
Overview
AutoRaptor CRM provides comprehensive tools specifically designed for auto dealerships, enabling the management of leads, enhancing customer communication, and accelerating sales. Despite the absence of a desking feature, its exceptional customer service, user-friendly interface, and effective communication tools justify its value.
AutoRaptor CRM Specifications
- Lead Management
- Opportunity Management
- Sales Forecasting
- Customer Communication Tracking
AutoRaptor CRM Features
All-in-One Sales Communication
This feature centralizes all customer interactions, allowing seamless type-to-text (SMS/MMS) and one-click calling directly within the platform. It also provides robust capabilities for tracking and personalizing messages using customized templates.
Efficient Lead Management
AutoRaptor CRM ensures every lead is captured, tracked, and nurtured effectively. It provides a smart search and filter function that allows users to easily sort and manage every lead, opportunity, and deal, leading to efficient lead progression.
Automated Sales Processes
The system is designed to accelerate leads to the finish line through intelligent automation. It helps streamline workflows by organizing and automating customer communications, interactions, and reminders, with the ability to monitor response rates.
On-the-Go Mobile App
The dedicated mobile application puts the entire dealership's operations at a user's fingertips, enabling sales management from virtually any location. Businesses can automatically populate customer records by simply scanning a driver’s license.
Data-Driven Decision Making
AutoRaptor CRM offers comprehensive data insights through over 20 dashboards and reports. These include detailed views of source performance, sales performance, buyer communications, and an appointments calendar.
Pros And Cons of AutoRaptor CRM
Pros
Excellent customer service
User-friendly interface
Effective communication tools
Cons
Lack of a desking feature
The mobile app functionalities can be improved
AutoRaptor CRM Reviews
Total 26 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars69%
4
Stars19%
3
Stars4%
2
Stars4%
1
Stars4%
Share your experience
BRANDON C.
Recreational Facilities and Services, N/A employees
Less than 6 months
“scheduling and templates are fantastic”
Pros
The scheduling and template features have been a standout for me. It's very simple to add custom messages and replies and the dropdown menus make the whole process quick and convenient.
Cons
There isn't much AI built in yet. I really liked the AI integration with Vin and I'd love to see something similar added here especially AI tools for messaging new leads to help identify serious buyers versus window shoppers, along with follow-up messaging after the sale.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Drake C.
Management Consulting, N/A employees
More than a year
“Follow-up control that helps”
Pros
Keeping up with customers is really easy with this. I also appreciate having control over the follow-up process instead of the system handling everything automatically for me.
Cons
Well I can't search across more than one specific inquiry type at the same time. For example, if I want to send a mass video by text to people who asked about 4 different types of campers, I have to go through each group separately and resend it to all the different names. It would be much better if I could just enter what they inquired about and have the system prevent the same customer from getting overlapping messages.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Paul F.
Recreational Facilities and Services, N/A employees
Less than a year
“lead tracking that just clicks”
Pros
Right from the start this CRM felt very simple to work with. It's easy to navigate and finding both new leads and older leads is very easy.
Cons
I don't really have any complaints. After using a lot of CRMs over the years, this is still one of the simplest ones I've worked with.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does AutoRaptor CRM offer an API?
Yes, AutoRaptor CRM offers an API.
Does AutoRaptor CRM have a mobile app?
Yes, AutoRaptor CRM does offer a dedicated mobile app.
What language does AutoRaptor CRM support?
AutoRaptor CRM only supports the English language.
What types of AutoRaptor CRM pricing plans are available?
AutoRaptor CRM offers customized pricing plans depending on the usage. Obtain a tailor-made AutoRaptor CRM price analysis specific to your requirements.
What other apps does AutoRaptor CRM integrate with?
AutoRaptor CRM integrates with other dealership platforms, marketing tools, and online payment applications to ensure a smooth user experience.
Who are the typical users of AutoRaptor CRM?
Typical users include various types of car dealerships and retailers looking to optimize their customer management and sales processes.
What level of support does AutoRaptor CRM offer?
AutoRaptor CRM offers support through their online support and helpline. They also provide one-on-one training for new and existing users and self-help articles.