BMC Software is a powerful IT operations platform that helps businesses automate tasks, manage services, and control complex mainframe systems. While it may feel overwhelming at first, especially for teams without a deep technical background, it comes packed with useful features, such as AI-driven workflows and real-time observability.

BMC Software Specifications

Customer Service/Support

Customer Support Ticketing

Workflow Automation

Automated Workflows

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What Is BMC Software?

BMC Software is enterprise-grade IT operations software designed to help organizations automate routine tasks, manage complex services, and monitor performance across a variety of environments, including cloud, on-premise, and mainframe systems. Its flagship platforms include BMC Helix, which offers AI-powered automation and observability tools, and BMC AMI, which helps modernize and self-manage mainframe operations. Together, these solutions reduce the need for manual oversight, accelerate issue resolution, support compliance, and improve the overall efficiency of IT teams.

BMC Software Pricing 

BMC Software pricing varies depending on the unique needs of your business. Get a personalized BMC Software cost quote that suits your business requirements and budget.

BMC Software Integrations

The BMC software supports integration with multiple systems and platforms, such as:

  • Azure Databricks
  • Microsoft Power BI
  • PagerDuty
  • Airbyte
  • Jira Software
  • GitLab
  • Amazon Web Services
Watch the BMC Software demo to learn more about its integration arrangements.

Who Is BMC Software For?

BMC Software is ideal for a wide range of industries and sectors, including:

  • Large enterprises
  • IT departments
  • Financial services
  • Healthcare
  • Public sector
  • Government agencies

Is BMC Software Right For You?

If your organization uses distributed systems alongside mainframes and requires unified IT management, BMC Software may be a suitable solution. BMC Software features such as AI-driven automation across Helix and AMI products reduce manual monitoring and error resolution. It works well for large enterprises, financial services, healthcare, and public sector users seeking scalable, observability‑focused IT operations.

Still doubtful if BMC Software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

BMC Software Features

BMC Software helps IT teams fix problems faster and keep services running smoothly. With BMC Helix ITSM, you can report issues, track changes, and manage IT tasks from one place. It uses smart tools to suggest solutions and group similar problems together. This saves time, avoids repetitive work, and helps people access support more quickly.

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BMC Software helps organizations work faster and more reliably by automating tasks and processes. With BMC automation solutions, you can manage workloads, streamline data center tasks, and connect IT processes in one place. It automates jobs across different systems, handles routine updates, and closes gaps between tools and teams. This improves efficiency, reduces manual work, and helps deliver services more quickly and securely.

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BMC Software’s observability tools help you see what’s happening across your systems in real time. If something starts to go wrong, it sends alerts and gives advice on how to fix it. It utilizes AI to identify issues promptly, even before users are aware of them. This helps avoid slowdowns, outages, or bigger issues.

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If your company uses mainframes, BMC helps keep your data safe. It offers tools to back up information, recover it if something goes wrong, and store it securely in the cloud. This is particularly useful during outages or attacks, such as ransomware. It also helps you follow data rules and avoid using old methods.

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BMC Software lets you schedule jobs and tasks so they happen automatically. For example, you can set reports to run every night or files to move at a certain time. Its tool, Control-M, handles work across different systems and even helps with app development. This keeps your IT work on time.

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Frequently Asked Questions

Yes, BMC provides mobile apps for Helix ITSM and Digital Workplace.