ChilliDB
Last Updated
Overview
ChilliDB delivers flexible client, case, event, membership, and fundraising management tailored to health and community sectors. While the platform’s custom fields and API need internal configuration, it includes onshore data storage and nightly backups, allowing businesses to enhance operational efficiency.
ChilliDB Specifications
- Contact Management
- Lead Management
- Customer Communication Tracking
- Email Integration
ChilliDB Features
Contract Management
ChilliDB software manages its user's contracts in their entirety. It centrally manages all the contracts from opportunity to execution and successful contract delivery. Alerts and notifications sent to the user ensure that deadlines are met.
Client Administration
The software separates clients into programs with role-based access control and secure data handling. It allows creation of custom forms for client intake, including details like carers, consent, clinical information, and financial data.
Case Management
The platform structures client support through defined workflows comprising steps such as intake, assessment, action planning, and exit. It assigns cases to workers and managers, tracks activity progress, issues alert on milestones and supports reassignment when needed.
Membership Management
The system allows creation and segmentation of membership packages, with support for custom fields such as payment details and categories. It tracks renewal dates, processes annual batches, and imports bulk member lists to support ongoing administration.
Pros And Cons of ChilliDB
Pros
Provides tailored modules for NFP, health, and community sectors
Outlook and Gmail add-ons for seamless email integration
Offers an API access
Onshore Australian hosting with nightly backups
Cons
Custom fields and API need internal configuration
Event and membership tools add complexity
ChilliDB Reviews
Total 1 reviews
4
All reviews are from verified customers
Rating Distribution
5
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4
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3
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2
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1
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Share your experience
Small Business, 11-50 employees
“Interactive system for managing clients”
Pros
I really appreciate how user friendly and easy the interface is to use. It makes everything feel smooth. One of my favorite features is the ability to save emails and attachments as notes.
Cons
The downside is we have to maintain another piece of software in our system. There's no trail version available to test it out first which is frustrating when your trying to evaluate if its worth the investment.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Frequently Asked Questions
What other apps does ChilliDB integrates with?
ChilliDB integrates with Xero, Gmail, Outlook, myob, funraisin, and MailChimp.
Does ChilliDB has a mobile app?
No, ChilliDB does not offer a mobile app.
Does ChilliDB offers an API?
Yes, ChilliDB does offer an API.
What level of support does ChilliDB offer?
ChilliDB offers support through help desk, help center, webinars, training, videos, news, and contact.
What language does ChilliDB support?
ChilliDB supports English language only.
Who are the typical users of ChilliDB?
The typical users of ChilliDB include services like health services, community services, not‑for‑profit organizations, associations, domestic violence support, and football and sports communities.
What types of pricing plans does ChilliDB offer?
The vendor offers different pricing plans. It offers an Essential Plan starting at $30/user/month, a Premium Plan starting at $45/user/month, and an Enterprise Plan that provides customized pricing.Get a customized ChilliDB cost breakdown for your business today.