Last Updated
Overview
CINC CRM is a powerful, all-in-one solution for real estate pros looking to attract, manage, and convert more leads. While some users mention occasional issues with the mobile app, it offers strong marketing tools and lead management features. Overall, it is a dependable choice for growth-focused agents.
Overall Rating
Based on 82 users reviews
4.3
Rating Distribution
Positive
87%
Neutral
10%
Negative
4%
Starting Price
Custom
CINC CRM Specifications
- Contact Management
- Lead Management
- Customer Communication Tracking
- Email Integration
What Is CINC CRM?
CINC CRM is a comprehensive, all-in-one real estate platform designed to empower agents, teams, and brokerages to generate and convert more leads. It offers advanced lead generation tools, including advanced Google and Facebook advertising management, coupled with a powerful customer relationship management (CRM) system for lead organization and pipeline management. This enables businesses to nurture prospects effectively and streamline their sales processes.
CINC CRM Pricing
Businesses can choose from four different CINC CRM price plans. These include:
- Solo
- Ramp
- Pro
- Select
CINC CRM Integrations
CINC CRM software can integrate with more than 4000 Zapier apps. Some of these include:
- MoxiWorks
- Roomvu
- Slack Software
- Zillow
Who Is CINC CRM For?
CINC CRM is designed specifically for real estate professionals. It is typically used by:
- Solo agents
- Large brokerages
- Buyer specialists
- Seller agents
Is CINC CRM Right For You?
CINC CRM is the right pick for professionals in the real estate industry, including solo agents and larger brokerages. It combines several tools in one platform, with a strong focus on lead generation and client management.
Trusted by over 50,000 agents, the system includes features that help users capture and follow up on leads efficiently, contributing to a steady workflow. It is built to scale, meaning it can accommodate teams of different sizes while maintaining performance.
Still unsure whether CINC CRM is the right choice for your business? Call us at (661) 384‑7070 for personalized guidance.
CINC CRM Features
Lead Generation
This feature is designed to help agents and teams consistently attract high-quality buyer and seller leads. It uses advanced marketing strategies, including PPC campaigns on Google and social media platforms to drive targeted traffic to high-converting IDX websites.
Team Management
CINC offers built-in team management tools that help real estate teams route leads efficiently. Leads can be assigned based on availability, performance, or custom criteria, helping ensure prompt follow-up and consistent engagement.
Communication
CINC’s communication tools are designed to support multi-channel engagement, helping real estate professionals connect with leads through video, SMS, email, and more. The ‘AutoTracks’ feature allows users to automate follow-up with dynamic message templates tailored to lead behavior.
Consumer Website
The platform provides a configurable IDX website designed to help real estate professionals convert more visitors into leads. It allows for customization of layout, branding, and other design elements to reflect the agent’s or team’s identity.
Automations
The platform helps real estate teams engage leads immediately based on their behavior and activity. Automated messaging, via email and SMS, is triggered by specific actions, allowing for timely and relevant follow-up. As leads interact with these messages, the system tracks engagement to provide insights that guide future outreach.
Pros And Cons of CINC CRM
Pros
Built-in dialer simplifies and speeds up the calling process
AI conversation feature boosts productivity
Behavior-based messaging alerts users when leads return
Cons
Lacks tools for comprehensive business analysis and reporting
Needs a better system for filtering invalid phone numbers
CINC CRM Reviews
Total 82 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars30%
3
Stars6%
2
Stars4%
1
Stars4%
Share your experience
Real Estate, 1-10 employees
Less than 6 months
“Poor customer service and billing issues”
Pros
The leads that sign up through the site rarely seem genuinely interested in connecting. They do not answer calls or return them and overall the quality of the leads has been pretty low.
Cons
Well the customer service is really poor. I gave a full month's notice to cancel and they still charged me. So I would not recommend them.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Real Estate, 1-10 employees
More than a year
“Disappointing lead quality and poor ROI”
Pros
I used CINC for more than two years. The platform is technically solid but the leads I received were often disappointing in quality.
Cons
A lot of the leads I received were not very useful. Many were long-term prospects like people planning to buy in one or two years, just watching the market or waiting for a lease to end. Others were not serious at all like folks who just wanted to see inside a building or check out views from a high-rise. Some leads were even outside my service area sometimes more than 25 miles away with no good way to filter those out. I also got leads from people in prison which I caught using Forewarn, interior designers just browsing and curious neighbors. Plus the return on investment really wasn't there especially compared to building real relationships. I also had to ask multiple times to tone down the AI-generated messages as they felt too pushy and didn't sound like me at all. The market reports were too generic as I'd never send something like that to a serious client. I brought these issues up with my rep, then others and even escalated the situation but nothing really changed. Their training encourages a one size fits all, scripted approach. That might work in some markets but if you value personalized service, I'be very cautious.
Rating Distribution
Ease of use
4
Value for money
1
Customer Support
3
Functionality
6
Real Estate, 1-10 employees
Less than a year
“Great for organizing leads but sometimes notes disappear”
Pros
It is a great tool for keeping all our leads properly organized.
Cons
There have been times when notes I entered just disappeared.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
7
Functionality
8
Frequently Asked Questions
Who are the typical users of CINC CRM?
Businesses operating in the real estate industry benefit from CINC CRM features.
What level of support does CINC CRM offer?
CINC CRM offers support through phone and email.
What other apps does CINC CRM integrate with?
CINC CRM integrates with various third-party systems via Zapier. These include Slack, Goole, Roomvu, and Zillow.
Does CINC CRM offer an API?
Yes, it offers an API.
Does CINC CRM offer a mobile app?
Yes, it offers Android and iOS mobile applications.
What languages does CINC CRM support?
The software supports the English language.
What types of pricing plans does CINC CRM offer?
The vendor offers different CNIC CRM price plans for businesses with diverse requirements. These include Solo, Ramp, Pro, and Select. These plans are available at custom pricing. Get in touch with us for a tailored CINC CRM cost estimate.