Last Updated
Overview
CiviCRM unifies key nonprofit functions like fundraising, communications, and case tracking in a single platform. While it requires some setup to get going, its flexibility makes it a strong choice for mission-driven teams seeking a system that can be tailored to their needs.
Overall Rating
Based on 9 users reviews
3.8
Rating Distribution
Positive
78%
Neutral
22%
Negative
0%
Starting Price
Custom
CiviCRM Specifications
- Contact Management
- Customer Communication Tracking
- Email Integration
- Customer Segmentation
What Is CiviCRM?
CiviCRM is a powerful, open-source constituent relationship management (CRM) system specifically designed for nonprofit and civic sector organizations. This platform enables organizations to manage all mission-critical functions from a single, centralized location, including powerful contact management, efficient fundraising efforts, and streamlined event coordination.
CiviCRM Pricing
CiviCRM Integrations
The software supports integration with multiple systems and platforms, including:
- PayPal Software
- WordPress
- Xero Accounting Solution
- Zoom
- MailGun
- Shopify Software
Who Is CiviCRM For?
The software mainly caters to non-profit organizations operating in various industries and sectors, including:
- Education
- Government
- Legal
- Exhibition
Is CiviCRM Right For You?
CiviCRM is the right choice if you are looking for a purpose-built platform for nonprofit and civic organizations. Its comprehensive suite of features, including advanced fundraising and case management, unifies operations.
The platform is highly scalable, as it can accommodate growing organizations, ensuring long-term value. Still doubtful if CiviCRM is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
CiviCRM Features
Bulk Messaging
CiviCRM's ‘Bulk Messaging’ feature empowers nonprofits to execute large-scale email campaigns efficiently. Through customizable templates and advanced schedule tools, it allows for personalized, segmented communications, strategically designed to drive increased engagement and donations.
Peer To Peer Fundraising
This dynamic feature empowers supporters to fundraise on behalf of the organization, significantly expanding reach and increasing donations. Supporters can create personalized fundraising pages and share them across their personal networks, effectively acting as ambassadors for the cause.
Event Management
’CiviEvent’ streamlines event planning and execution for nonprofits, substantially reducing administrative overhead. It offers self-registration with online payments, comprehensive tracking of sign-ups, cancellations, and attendance, and robust website promotion capabilities.
Case Management
CiviCRM's case management tool, ‘CiviCase,’ assists nonprofits in tracking and managing complex interactions and service requests with their constituents. It enables customizable workflows, efficient tracking of multi-step procedures, and automation of follow-up activities.
Pros And Cons of CiviCRM
Pros
Highly flexible and customizable platform
Offers flexible payment processor options
Helps track and manage customer base
Cons
The interface may feel a bit dated
Works on third-party hosting services
CiviCRM Reviews
Total 9 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars11%
4
Stars67%
3
Stars11%
2
Stars11%
1
Stars0%
Share your experience
Small Business, 11-50 employees
“Great functionality once you learn it”
Pros
The customization options are incredible and you can really tailor everything to fit your specific needs and workflow perfectly.
Cons
The interface isn't very polished and I've run into quite a few bugs during use.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Small Business, 11-50 employees
“Software that adapts as you expand”
Pros
I love how the database scales smoothly without breaking the budget even with our million-plus records and hundreds of monthly users. It feels rock-solid right out of the box and when you need customization, the community support and extension library are fantastic resources. Search Kit combined with Form Builder creates this really powerful interface for digging into data and generating reports and it makes everything so much more accessible.
Cons
Implementation can feel overwhelming when you dont have a clear vision of what your organization needs. Since there are so many different ways to tackle problems, I'd really recommend working with a partner to get things set up properly from the start. You'll also need to find solid VPS hosting because this thing is pretty resource-heavy.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Small Business, 11-50 employees
“Needs Technical Expertise to Succeed”
Pros
I appreciate that it doesn't cost anything and the open source aspect seems like it would be really valuable if your tech savvy enough to take advantage of it.
Cons
UI is very poor and not user friendly at all.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Frequently Asked Questions
What level of support does CiviCRM offer?
CiviCRM provides various levels of support, including extensive community resources (chat, documentation), CiviAcademy (paid video tutorials), and professional support through its network of expert partners.
What other apps does CiviCRM integrate with?
CiviCRM software integrates with various third-party apps and systems, including WordPress, Quickbooks, Stripe, and MailGun.
Does CiviCRM offer an API?
Yes, it offers an API.
Does CiviCRM offer a mobile app?
Yes, it offers Android and iOS mobile applications.
Who are the typical users of CiviCRM?
Nonprofit companies operating in various industries and sectors, including legal, government, education, and exhibition benefit from CiviCRM features.
What languages does CiviCRM support?
The software is mainly available in English; however, it supports translation in over 30 languages.
What types of pricing plans does CiviCRM offer?
CiviCRM price depends on deployment charges as the platform is open-source and free to download. Get in touch with us for a tailored CiviCRM cost estimate for its deployment.