Last Updated
Overview
Commence CRM provides comprehensive customer relationship management, aiding small to medium-sized businesses in enhancing customer engagement. Despite its limited text formatting and storage options, the platform's ability to manage several contacts justifies the investment. Overall, Commence CRM's proven sales acceleration makes it a compelling choice for managing customer journeys.
Overall Rating
Based on 14 users reviews
4.7
Rating Distribution
Positive
93%
Neutral
7%
Negative
0%
Starting Price
Custom
Commence CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is Commence CRM?
Commence CRM is a flexible and intuitive solution for small to medium-sized businesses that optimizes front-office operations and boosts sales efficiency. It offers a unified database providing a complete 360-degree customer view, enabling seamless accounting and contact management across departments.
Additionally, the platform optimizes sales processes with automation and lead management tools, while comprehensive customer service features centralize inquiries and improve resolution times.
Commence CRM Pricing
The vendor offers the following three Commence CRM pricing plans billed annually:
- Essentials CRM – $12/user/month
- Sales CRM – $19/user/month
- Enterprise CRM – 32/user/month
Disclaimer: The pricing is subject to change.
Commence CRM Integrations
The software supports integration with multiple systems and platforms, such as:
- QuickBooks
- Microsoft Outlook
- Yahoo
- Gmail
Who Is Commence CRM For?
The following industries use commence CRM:
- Marketing
- Sales
- Manufacturing
- Insurance
- Finance
- Hospitality
- Banking
Is Commence CRM Right For You?
Seeking a CRM solution for small to medium-sized businesses that balances strong features, top-notch security, with essential flexibility? If yes, then Commence CRM might be the right choice. Recognized with the prestigious 2024 Rising Star awards, Commence CRM offers tangible value, helping businesses achieve reported increases in sales revenue.
Still unsure if Commence CRM is the right platform for your organization? Contact our customer support staff at (661) 384-7070 for detailed guidance.
Commence CRM Features
Account And Contact Management
Commence CRM software centralizes all customer information in a unified database, providing a complete 360-degree view of every account and contact. It ensures multiple users can access and manage profiles from any device, 24/7, eliminating data silos.
Sales And Opportunity Management
The platform automates and simplifies the entire sales process, from lead generation to deal closure. It provides essential tools to manage new sales opportunities, track interactive pipelines, and gain deep insights into sales performance through customizable dashboards and analytics.
Marketing Automation
The software empowers marketing teams to automate and execute targeted campaigns with precision. It facilitates detailed customer and prospect segmentation based on any criteria, enabling highly personalized communications and automated outreach.
Project Management
For businesses managing customer-centric projects, Commence CRM features an integrated project management module. This functionality allows users to track project progress, tasks, deliverables, deadlines, and budgets directly within the CRM environment.
Pros And Cons of Commence CRM
Pros
Helps manage thousands of contacts with ease
Easy to link new database
Flexible with design tools
Cons
Can't store files in database
Limited text formatting options
Commence CRM Reviews
Total 14 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars14%
3
Stars7%
2
Stars0%
1
Stars0%
Share your experience
Outsourcing/ Offshoring, 500+ employees
More than a year
“User-friendly and packed with features”
Pros
The software is user-friendly and packed with features making it quite adaptable. I like the interface as it is also really well designed.
Cons
It could use some improvement as I notice it feels a bit laggy when I am using it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Supermarkets, 11-50 employees
Less than 6 months
“a really great marketing app”
Pros
It is a really polished marketing app that's perfect for growing businesses. I am also glad there is a mobile version available.
Cons
I honestly cannot think of any downsides as sometimes it runs a little slow but that might just be on our end.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Legal Services, 11-50 employees
More than a year
“always worked reliably and accurately”
Pros
Commence is one of the few programs on my computer that's always worked reliably, accurately and flexibly. Plus being able to customize the calendar in so many useful ways with such great tools makes it one of my all-time favorite pieces of software.
Cons
Even after 15 years I still don't have any complaints. I cannot say that about any other software I use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Who are the typical users of Commence CRM?
The platform is used by professionals working in industries such as manufacturing, marketing, banking, insurance, sales, finance, and hospitality.
What types of pricing plans does Commence CRM offer?
The software has three pricing plans: Essentials CRM ($12/user/month), Sales CRM ($19/user/month), and Enterprise CRM ($32/user/month). It also provides marketing, customer service, and project management solutions for additional costs. Get a flexible Comment CRM cost based on your company’s needs.
Does Commence CRM have a mobile app?
Yes, it offers a mobile app available on Android, iOS, Windows, and Blackberry devices.
What other apps does Commence CRM integrate with?
The software integrates with Yahoo, QuickBooks, Gmail, and Microsoft Outlook.
Does Commence CRM offer an API?
Yes, it does not offer an API to its users.
What level of support does Commence CRM offer?
It offers phone, email, and online chat support options.
What language does Commence CRM support?
It supports the English language.