Last Updated
Overview
Five is a specialized CRM built for telemarketing and call centers, enhancing call rates and efficiency. While support response can occasionally be delayed, the platform generously offers unlimited data storage. Its rich customization and robust features make it a strong choice for managing high-volume customer interactions with precision.
Overall Rating
Based on 5 users reviews
4.4
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Five Specifications
- Contact Management
- Lead Management
- Customer Communication Tracking
- Email Integration
What Is Five?
Five is a highly customizable CRM platform purpose-built for telemarketing and call centers. It helps sales and marketing teams streamline high-volume outbound communication with advanced dialing options, call recording, and lead management. Unlike generic CRMs, Five features are core components, not add-ons, ensuring a better functional fit and faster ROI. Its tailored design addresses telemarketing-specific challenges, making it a strategic asset for organizations focused on outbound sales, customer engagement, and operational efficiency in competitive call-driven environments.
Five Pricing
Five cost is based on a tiered pricing model designed to suit teams of different sizes and needs:
- Starter: $80/seat/month (Min: 3 licenses)
- Advanced: $75/seat/month (11-25 licenses)
- Intermediate: $70/seat/month (26–50 licenses)
- Enterprise: $65/seat/month (50 licenses)
Disclaimer: The pricing is subject to change.
Five Integrations
Five supports integration with a variety of apps, including:
- Salesforce
- RingCentral Contact Center
- Xero Accounting Solution
- DocuSign Software
- Adobe Sign
- Mailchimp Software
- Zapier
Who Is Five For?
Five CRM is designed for organizations that rely heavily on outbound communication and sales. It is ideal for the following industries and use cases:
- B2B lead generation
- Outbound teams
- Insurance and finance
- Education
- Consultancy
Is Five Right For You?
Five software is ideal for businesses running high-volume telemarketing or call center operations. Its intuitive interface, powerful automation tools, and advanced reporting help boost productivity and streamline outbound efforts. With fast onboarding, a low learning curve, and strong customer support, it minimizes downtime and enhances team efficiency. Recognized for its performance and customization, Five CRM meets the unique demands of outbound communication. If you’re looking to increase call rates, optimize outreach, and drive real results, Five is a smart, purpose-built solution.
Still not convinced whether Five is what you really need? Call our support team at (661) 384-7070 for further guidance.
Five Features
Management Tools
Five software offers automated appointment and callback tools to help prevent pipeline gaps, keeping sales activities on track. Its performance metrics and KPI dashboards deliver actionable insights at every level, empowering individuals, teams, and stakeholders to empower users to make informed decisions and optimize operational efficiency.
Customizable Workflows
The system’s modular design adapts to evolving business processes, allowing complete customization of features. Furthermore, with continuous improvements driven by client feedback and flexible configurations, FiveCRM ensures the CRM setup stays aligned with specific workflow requirements.
Real-Time Analytics
This feature enables users to monitor sales performance, customer behavior, and business trends as they happen. Real-time insights support timely, data-driven decisions, helping teams identify opportunities, reduce guesswork, and maintain a competitive edge in a fast-paced business environment.
Customer Engagement
The platform comes equipped with personalized tools that drive meaningful customer interactions and enable targeted marketing efforts. With responsive workflows and smart CRM features, FiveCRM boosts satisfaction, fosters long-term loyalty, and delivers consistent experiences that enhance retention and support business growth.
Multi-Tenant Environment
The software supports a multi-tenant environment, allowing users to create and manage up to 999 separate, fully customizable environments. This enables businesses to serve multiple clients or departments from a single platform while maintaining data separation and administrative control.
Pros And Cons of Five
Pros
Supports unlimited data storage across all campaign types
Helps manage leads effectively across the sales funnel
Offers flexible license models like concurrent logins
Cons
Lacks advanced AI features for lead scoring
Offers limited marketing automation and CRM workflows
Five Reviews
Total 5 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars60%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Mid Market, 500+ employees
“Solid telemarketing and sales tool”
Pros
Building campaign areas for different clients is very easy, thanks to all the customizable features available. The interface makes it simple to tailor everything to each client's specific needs without any trouble.
Cons
Sometimes there's a lag when using the system.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Small Business, 11-50 employees
“My fav platform”
Pros
It was surprisingly easy even as someone new to CRM systems. The interface feels clean and doesn't overwhelm you with complexity.
Cons
Communication drops off completely when things go wrong. Too many instances where they made changes that broke our setup, and we never got proper explanations for why these failures happened or what caused them.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Mid Market, 500+ employees
“Smart Marketing & Sales Platform”
Pros
It has been incredible for our marketing needs and really boosted our business growth. It's helped us reach our target audience and potential customers much more effectively. I've found it quite secure to use and it's been great for creating a structured approach to managing our business with a market-focused strategy. Now we can maintain detailed customer histories and better plan for future client relationships.
Cons
I haven't really faced any major issues while using it. the platform covers everything we need for our product and marketing automation workflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What level of support does Five offer?
Five offers phone, email/helpdesk, live chat, FAQs/forums, and knowledge base support.
Does Five offer an API?
Yes, FiveCRM offers an API.
What other apps does Five integrate with?
Five integrates smoothly with several apps, including Zapier, Xero, Adobe Sign, RingCentral, Mailchimp, Salesforce, and DocuSign.
What language does Five support?
FiveCRM primarily supports the English language.
Who are the typical users of Five?
The typical users of FiveCRM include outbound sales teams, B2B lead generation agencies, insurance and financial service providers, education providers, and business consultancies.
What types of pricing plans does Five offer?
Five offers four pricing plans: ‘Starter’ at $80/seat/month, ‘Advanced’ at $75/seat/month, ‘Intermediate’ at $70/seat/month, and 'Enterprise’ at $65/seat/month. Contact us for a personalized Five price quote tailored to your specific requirements.
Does Five have a mobile app?
Yes, Five has a mobile app for Android users.