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Overview
i-crm software provides customer relationship management easily through the email inbox, which helps in managing leads and growing sales. While the interface needs some improvements, its customizable features and user-friendly interface make it a powerful choice for small to medium-sized businesses.
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Starting Price
Custom
i-crm Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Email Integration
What Is i-crm Software?
i-crm is a customer relationship management platform designed for small to medium-sized businesses, startups, and freelancers who work primarily through Gmail and Outlook. The software offers features like lead and opportunity management, sales forecasting, and case management to help users simplify the sales process. By embedding these tools directly into the user's inbox, i-crm software is created to increase productivity and user adoption by eliminating the need to switch between different applications.
i-crm Pricing
The i-crm cost breakdown includes the following options:
- Starter: $0 for up to 2 users
- Unlimited: $34.95/user/month
Disclaimer: The pricing is subject to change.
i-crm Integrations
The software supports integration with multiple systems and platforms, such as:
Who Is i-crm For?
i-crm software is ideal for a wide range of industries and sectors, including:
- Startups
- Freelancers
- Real estate
- Construction
Is i-crm Right For You?
i-crm is designed for small to medium-sized businesses that use Gmail or Outlook as part of their daily operations. The platform offers integration directly within the user's email inbox, which helps reduce the need to switch between applications and supports smoother workflow management. i-crm features allow teams to manage leads and customer information more naturally as part of their regular email routines.
Still unsure about i-crm? Connect with our customer support staff at (661) 384-7070 for further guidance.
i-crm Features
Sales Force Automation (SFA)
i-crm automates repetitive sales tasks such as logging activities and sending follow-up reminders. It reduces manual updates by automatically capturing interactions. This allows sales representatives to spend more time building client relationships and closing deals.
Contact And Account Management
The system centralizes all customer information including email addresses, phone numbers, and company details. It maintains comprehensive records of communication history. This 360-degree view enhances team coordination and service quality.
Email Integration
i-crm integrates natively into Gmail and Outlook environments. Users can manage leads, update contacts, and track sales activities within their inbox. This minimizes app switching and keeps CRM data accurate.
Pipeline Management
The platform provides visual tools to track deals through customizable sales stages. It allows teams to monitor progress and identify bottlenecks quickly. This improves revenue forecasting and ensures no leads are missed.
Case Management And Knowledge Base
Customer service tickets are logged and managed through i-crm efficiently. An integrated knowledge base stores solutions and best practices. This allows faster resolution of issues and consistent customer support.
Pros And Cons of i-crm
Pros
Provides extensive customization options
Automation simplifies repetitive tasks and operations
Detailed analytics and reporting
Efficient integration capabilities for ease of use
Cons
Complex integrations may require technical support
Reporting tools need improved usability
Customer support responsiveness can improve
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Frequently Asked Questions
What level of support does i-crm offer?
i-crm offers support through email.
Who are the typical users of i-crm?
The typical users of the platform include startups and freelancers, particularly those in industries like real estate and construction.
What other apps does i-crm integrate with?
i-crm integrates with multiple platforms including Mailchimp Software, QuickBooks, and WordPress Development.
What types of pricing plans does i-crm offer?
i-crm price plans includes a free plan for up to 2 users, a monthly plan at $34.95/user, and an annual plan at $29.95/user.
What language does i-crm support?
The i-crm platform currently supports English.
Does i-crm offer an API?
Specific information regarding the vendor’s API has not been provided.
Does i-crm have a mobile app?
Yes, i-crm provides a mobile app.