Last Updated
Overview
Icertis software provides comprehensive contract intelligence, transforming static agreements into strategic assets that drive enterprise value. Even though it can lag during use at times, its extensive AI-powered features and robust capabilities justify the investment for large organizations.
Overall Rating
Based on 80 users reviews
4.1
Rating Distribution
Positive
85%
Neutral
15%
Negative
0%
Starting Price
Custom
Icertis Specifications
- Customer Communication Tracking
- Email Integration
- Deal Pipeline Management
- Mobile CRM
What Is Icertis?
Icertis software is a leading AI-powered contract intelligence platform designed for large enterprises to manage their entire contract lifecycle. It transforms static contracts into structured data, enabling organizations to gain deep insights and automate critical workflows. Businesses leverage Icertis to streamline contract creation and management, enhance compliance, and mitigate risks, ultimately optimizing financial performance and operational efficiency across legal, procurement, and sales departments. It helps solve pain points around manual contract processes and lack of visibility.
Icertis Pricing
Icertis Integrations
The Icertis software supports integration with multiple systems and platforms, such as:
- SAP
- Microsoft Cloud
- Salesforce Customer Success
- Workday Adaptive Planning
Who Is Icertis For?
Icertis is ideal for a wide range of teams and departments across several industries, including:
- Legal teams
- Procurement teams
- Sales teams
- Finance teams
Is Icertis Right For You?
Icertis software is an ideal fit for large enterprises seeking to transform their complex contract management into a strategic advantage. Icertis features drive significant value by optimizing revenue. Recognized with multiple accolades like the Gold Stevie® Award for Fastest Growing Company, Icertis offers a powerful, enterprise-grade solution for realizing the full intent of every commercial agreement.
Still doubtful if Icertis is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Icertis Features
Contract Lifecycle Management
Icertis provides end-to-end contract lifecycle management, streamlining the entire process from creation to post-signature. It centralizes contracts in a single cloud-based repository, offering a 360-degree view of all active agreements. This ensures efficient tracking of milestones, renewals, and expirations, helping organizations maintain compliance and avoid unwarranted liabilities.
AI-Powered Insights
Leveraging advanced AI and machine learning, Icertis transforms unstructured contract data into actionable intelligence. It identifies hidden risks and revenue opportunities within existing contracts, regardless of format or storage location. This allows teams to make data-driven decisions, optimize performance, and gain immediate value from their commercial agreements.
Automated Compliance
Icertis ensures robust contract compliance through automated monitoring and alerts for regulatory requirements and key dates. It uses AI to proactively act on contractual commitments, verifying fulfillment of obligations and entitlements. This feature significantly reduces audit risks, enhances policy enforcement, and helps businesses stay ahead of evolving legal and regulatory landscapes.
Seamless Integrations
The platform offers deep, seamless integrations with critical enterprise systems like SAP, Microsoft, and Salesforce. This connectivity allows sales, legal, and procurement teams to manage contracts directly within their familiar environments, accelerating deal closures and ensuring data consistency across the organization. It streamlines workflows and reduces manual data entry.
Configurable Workflows
Icertis provides a highly configurable system that allows clients to tailor contract workflows and processes to their unique business needs. This flexibility supports diverse organizational structures and complex contracting scenarios, enabling efficient approval processes and interdepartmental collaboration. It empowers users to adapt the platform without constant vendor intervention.
Pros And Cons of Icertis
Pros
Handles full contract workflows well
Custom setup fits many business needs
Support team is responsive and helpful
Cons
Setup takes time and is complex
Email alerts and e-sign tools glitch
Icertis Reviews
Total 80 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars30%
4
Stars55%
3
Stars11%
2
Stars4%
1
Stars0%
Share your experience
Mid-Market, 500+ employees
“tough upgrade and onboarding process”
Pros
I think it's impressive for enterprise-wide use. I appreciate having one system across both buy and sell sides which makes updates, e-signatures, maintenance and role-based access much easier to manage.
Cons
Although the vendor was flexible and allowed customization maintaining those customizations during upgrades became tough. From my perspective the implementation team didn't guide us on best practices which meant spending a lot of time undoing earlier work and the overall implementation and onboarding process felt very long and tough requiring heavy user support.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
4
Functionality
5
Small-Business, 11-50 employees
“Top contract management application”
Pros
This tool is a top contract management application from a company focused on contract lifecycle solutions. It helps me manage contracts from creation and negotiation all the way through execution and analysis with features like contract authoring, workflow automation, analytics and compliance management.
Cons
Sometimes I run into signature issues where documents need to be recalled and re-sent and there are no reminder emails sent to vendors for e-signatures.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Enterprise, 500+ employees
“Secure data transfer”
Pros
What I really like is how it handles data transfer securely using SSL certificates. Knowing that information stays protected gives me peace of mind.
Cons
I've faced challenges during the process of generating CSR files and uploading them to the respective portals.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
8
Frequently Asked Questions
What level of support does Icertis offer?
Icertis offers support via a support portal and query form.
What other apps does Icertis integrate with?
Icertis software integrates seamlessly with leading platforms like SAP, Microsoft Cloud, Salesforce, and Workday.
What language does Icertis support?
Information about languages supported by Icertis is not publicly available.
Does Icertis have a mobile app?
Icertis has a mobile app called Icertis Events available on the App Store and Google Play Store, designed to enhance the experience for attendees of Icertis-hosted events.
Does Icertis offer an API?
Yes, Icertis offers an API.
What types of pricing plans does Icertis offer?
Icertis price is customized to fit your business’s size, user count, and contract complexity. You can request a tailored Icertis cost quote that aligns with your specific needs and budget.
Who are the typical users of Icertis?
Icertis is well-suited for a variety of teams across different industries, including legal, procurement, sales, and finance departments.
