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Overview

Kreato CRM accelerates sales with pipeline automation, AI-driven lead scoring, and engagement. While the platform’s advanced AI features require training to fully utilize, it offers predictive insights and real-time coaching, driving smarter outreach and forecasting to enhance team performance.

Kreato CRM Specifications

  • Contact Management
  • Lead Management
  • Opportunity Management
  • Sales Forecasting

Kreato CRM Features

Automatic Lead Capture

Kreato CRM automatically captures leads from website forms, landing pages, emails, calls, and chats without manual intervention. It routes new leads immediately to the right sales reps using intelligent round‑robin or condition‑based distribution.

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Enrich Incoming Lead Profile

The software discovers and integrates public and social information like contact details, company background, role, and social presence into lead records automatically. It reduces time spent on manual data entry and enhances record quality.

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Segment And Classify Leads

The platform uses customizable attributes and intelligent filters to sort leads into relevant segments and views. It assigns classification labels and pipeline stages to streamline lead navigation and management.

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Engage And Manage Sales Communications

The system centralizes all email, call, and SMS communications within the CRM platform for unified tracking. It utilizes templates, click tracking, recording, transcription, and scheduled messages for efficient outreach.

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Pros And Cons of Kreato CRM

Pros

  • Offers rich sales automation including email, dialer, and SMS with tracking

  • In‑built AI scores and forecasts to prescribe next actions

  • Profile enrichment reduces manual data entry

  • Scheduled reporting eliminates manual analytics

Cons

  • Advanced AI features require training to fully utilize

  • Onboarding for integrations may need tech support

Kreato CRM Reviews

Total 4 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

TP
Tanya P.

Biotechnology, 11-50 employees

More than a year

4.0

“Works fine for us”

Pros

Managing leads is simple and the data entry process is flexible and easy to adjust. Also the software integrated smoothly into our business operations making everything run more efficiently.

Cons

Everything seems fine as we come across no issues so far but it would be great if they could implement a two-step verification process. As that way it would be much harder for anyone to hack into your data.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

MP
Mahesh P.

Hospital & Health Care, 11-50 employees

More than a year

5.0

“Helps us make better choices”

Pros

Kreato provides all the tools we need to boost productivity. It has transformed the way we track and retrieve information as well as how we visualize our pipeline. We have become much more data-driven. Let me tell you that having a CRM with integrated sales acceleration like this is important for us and now I can clearly see how our sales strategy has evolved successfully.

Cons

In my opinion the quote generation feature could be improved further.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MK
Mariam K.

Cosmetics, 11-50 employees

More than a year

5.0

“Highly customizable CRM”

Pros

It is affordably priced and comes with essential plug and play integration apps. The onboarding process was also quick and easy. Plys the user friendly user interface made it simple to navigate. The inbuilt step by step video tutorials helped us set up the CRM on our own and we were able to customize it as needed within a couple of days.

Cons

Nothing to major to share but I think there is potential for adding more external integrations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Frequently Asked Questions

Does Kreato CRM offers an API?

Yes, Kreato CRM does offer an API.

What other apps does Kreato CRM integrates with?

Kreato CRM integrations include Twilio, Knowlarity, Exotel, MyOperator, SendGrid, Mandrill, Unbounce, Zendesk Chat, and more.

What types of pricing plans does Kreato CRM offer?

The vendor offers customized pricing plans according to different business needs. It offers a Sales Enterprise Plan at Rs 1,200/user/month and a Sales Enterprise AI Plan at Rs1,999/user/month. Get a customized Kreato CRM cost breakdown for your business today.

Who are the typical users of Kreato CRM?

The typical users of Kreato CRM include sectors like sales and marketing.

Does Kreato CRM has a mobile app?

No, Kreato CRM does not offer a mobile app.

What level of support does Kreato CRM offer?

Kreato CRM offers support through blogs, whitepapers and guides, email, contact, and courses.

What language does Kreato CRM support?

Kreato CRM supports English language only.