Last Updated
Overview
LEADTRACK provides integrated CRM and project management software, helping contractors streamline operations from lead to final payment. While some users find help documentation insufficient for self-starters, its highly customizable nature and dedicated support justify the initial guidance needed. Overall, LEADTRACK’s tailored approach makes it a compelling choice for trade-based businesses.
Overall Rating
Based on 12 users reviews
3.8
Rating Distribution
Positive
58%
Neutral
42%
Negative
0%
Starting Price
Custom
LEADTRACK Specifications
- Contact Management
- Lead Management
- Sales Pipeline Tracking
- Task and Activity Management
What Is LEADTRACK?
LEADTRACK is a specialized CRM software explicitly designed for contracting businesses seeking to manage their entire operational workflow. It combines lead management, project tracking, and customer communication in one platform. LEADTRACK features, such as job costing and crew scheduling, help businesses optimize profitability and field team efficiency. The solution is ideal for contractors who have outgrown generic CRMs and require a system tailored to their unique project-based processes.
LEADTRACK Pricing
The LEADTRACK cost is based on the specific needs and scale of your contracting business. The company emphasizes a collaborative process to design and build a solution that fits your unique workflows.
LEADTRACK Integrations
LEADTRACK software supports integration with multiple business systems and platforms, such as:
- ArcSite
- QuickBooks
- Google Calendar
- Cronofy
- Stripe
- Zoho
Who Is LEADTRACK For?
LEADTRACK is ideal for a wide range of contracting industries, including:
- Concrete contractors
- Electrical services
- Fencing companies
- Flooring installers
- Foundation repair
- Gutter services
- Synthetic turf installers
Is LEADTRACK Right For You?
If your contracting business requires more than a generic CRM, LEADTRACK could be the right fit. Its standout offering is the combination of a robust project management system with a highly customizable CRM, explicitly tailored for trades. Its value lies in the consultative ‘Design and Build’ approach, ensuring the software truly matches your operational processes, from scheduling crews to final invoicing.
Still doubtful if LEADTRACK is the right fit for you? For further guidance, please contact our customer support team at (661) 384-7070.
LEADTRACK Features
Seamless CRM And Project Management
This integrated system allows you to manage the entire customer lifecycle, from tracking initial sales leads to managing project milestones and post-job warranties. It centralizes all data, ensuring a smooth transition from a closed deal to a completed project.
Scheduling
Optimize your team’s efficiency with a color-coded calendar that provides time and distance mapping for sales reps and field crews. This feature helps you organize daily routes and appointments, minimizing travel time, and maximizing productivity on job sites.
Job Costing
Gain critical financial insights by tracking project costs directly within the system. You can measure profitability against the budget and manage change orders effectively. It also supports importing cost data from the ArcSite CAD tool for enhanced accuracy and workflow automation.
Auto Import Lead Sources
Automate your lead generation by mapping and importing leads directly from your website, Google Ads, Angi, Facebook, and other online sources. This ensures no potential customer falls through the cracks and saves significant time on manual data entry.
On-Site Payments
Streamline your cash flow by accepting customer payments directly at the job site. The application interfaces with numerous secure payment service platforms, providing convenience for your clients and ensuring you get paid faster upon project completion or milestone achievement.
Pros And Cons of LEADTRACK
Pros
Excellent and responsive customer support
Highly reliable and customizable system
Powerful and detailed reporting capabilities
Cons
Insufficient product help documentation provided
Email template design feels unintuitive according to some users
LEADTRACK Reviews
Total 12 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars25%
4
Stars33%
3
Stars33%
2
Stars8%
1
Stars0%
Share your experience
Small-Business, 11-50 employees
“Excellent Support When You Need It”
Pros
The tech support team was helpful during setup and integrations. They walked me through building automation features like texting, emails, trickle campaigns and workflows in the CRM.
Cons
The support is great but the billing drives me crazy, they hit you with a $125 fee for any tech support call, no matter how simple the issue is.
Rating Distribution
Ease of use
7
Value for money
4
Customer Support
6
Functionality
7
Small-Business, 11-50 employees
“Excellent support when you need it”
Pros
The tech support team was very helpful during setup and integrations. They walked me through building automation features like texting, emails, trickle campaigns and workflows in the CRM.
Cons
The billing drives me crazy, they hit you with a $125 fee for any tech support call, no matter how simple the issue is.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
6
Small-Business, 11-50 employees
“Good with customization challenges”
Pros
The interface is really simple and doesn't take much time to get everyone trained up on it.
Cons
The customization options, available to me, are very limited.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
6
Functionality
5
Frequently Asked Questions
What other apps does LEADTRACK integrate with?
LEADTRACK integrates with a variety of tools, including QuickBooks, Google Calendar, Stripe, and Cronofy.
Does LEADTRACK have a mobile app?
No, LEADTRACK does not offer a mobile app.
What language does LEADTRACK support?
LEADTRACK supports the English language.
Who are the typical users of LEADTRACK?
The typical users are contractors and service-based businesses in industries such as concrete, electrical, fencing, flooring, foundation repair, and waterproofing who need to manage sales, projects, and field crews.
Does LEADTRACK offer an API?
Yes, LEADTRACK has standard API integrations.
What level of support does LEADTRACK offer?
LEADTRACK provides direct support through email, phone, and an embedded ‘Support Center’.
What types of pricing plans does LEADTRACK offer?
LEADTRACK offers custom pricing tailored to each client's specific requirements.Get the LEADTRACK price tailored to the unique needs of your business today!