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Overview

LEADTRACK provides integrated CRM and project management software, helping contractors streamline operations from lead to final payment. While some users find help documentation insufficient for self-starters, its highly customizable nature and dedicated support justify the initial guidance needed. Overall, LEADTRACK’s tailored approach makes it a compelling choice for trade-based businesses.

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Overall Rating

Based on 12 users reviews

3.8

Rating Distribution

Positive

58%

Neutral

42%

Negative

0%

Starting Price
Custom

LEADTRACK Specifications

Contact Management

Lead Management

Sales Pipeline Tracking

Task and Activity Management

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What Is LEADTRACK? 

LEADTRACK is a specialized CRM software explicitly designed for contracting businesses seeking to manage their entire operational workflow. It combines lead management, project tracking, and customer communication in one platform. LEADTRACK features, such as job costing and crew scheduling, help businesses optimize profitability and field team efficiency. The solution is ideal for contractors who have outgrown generic CRMs and require a system tailored to their unique project-based processes.

LEADTRACK Pricing 

The LEADTRACK cost is based on the specific needs and scale of your contracting business. The company emphasizes a collaborative process to design and build a solution that fits your unique workflows.

Request a personalized LEADTRACK pricing quote for your business today!

LEADTRACK Integrations 

LEADTRACK software supports integration with multiple business systems and platforms, such as:

Watch the LEADTRACK demo to learn more about its integration arrangements.

Who Is LEADTRACK For? 

LEADTRACK is ideal for a wide range of contracting industries, including:

  • Concrete contractors
  • Electrical services
  • Fencing companies
  • Flooring installers
  • Foundation repair
  • Gutter services
  • Synthetic turf installers

Is LEADTRACK Right For You? 

If your contracting business requires more than a generic CRM, LEADTRACK could be the right fit. Its standout offering is the combination of a robust project management system with a highly customizable CRM, explicitly tailored for trades. Its value lies in the consultative ‘Design and Build’ approach, ensuring the software truly matches your operational processes, from scheduling crews to final invoicing.

Still doubtful if LEADTRACK is the right fit for you? For further guidance, please contact our customer support team at (661) 384-7070.

LEADTRACK Features

This integrated system allows you to manage the entire customer lifecycle, from tracking initial sales leads to managing project milestones and post-job warranties. It centralizes all data, ensuring a smooth transition from a closed deal to a completed project.

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Optimize your team’s efficiency with a color-coded calendar that provides time and distance mapping for sales reps and field crews. This feature helps you organize daily routes and appointments, minimizing travel time, and maximizing productivity on job sites.

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Gain critical financial insights by tracking project costs directly within the system. You can measure profitability against the budget and manage change orders effectively. It also supports importing cost data from the ArcSite CAD tool for enhanced accuracy and workflow automation.

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Automate your lead generation by mapping and importing leads directly from your website, Google Ads, Angi, Facebook, and other online sources. This ensures no potential customer falls through the cracks and saves significant time on manual data entry.

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Streamline your cash flow by accepting customer payments directly at the job site. The application interfaces with numerous secure payment service platforms, providing convenience for your clients and ensuring you get paid faster upon project completion or milestone achievement.

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Pros And Cons of LEADTRACK

Pros

  • Excellent and responsive customer support

  • Highly reliable and customizable system

  • Powerful and detailed reporting capabilities

Cons

  • Insufficient product help documentation provided

  • Email template design feels unintuitive according to some users

LEADTRACK Reviews

Total 12 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

25%

4

Stars

33%

3

Stars

33%

2

Stars

8%

1

Stars

0%

Share your experience

HR

Haley R.

Small-Business, 11-50 employees

3.0
May 2024

Excellent Support When You Need It

Pros

The tech support team was helpful during setup and integrations. They walked me through building automation features like texting, emails, trickle campaigns and workflows in the CRM.

Cons

The support is great but the billing drives me crazy, they hit you with a $125 fee for any tech support call, no matter how simple the issue is.

Rating Distribution

Ease of use

7

Value for money

4

Customer Support

6

Functionality

7

HR

Haley R.

Small-Business, 11-50 employees

4.0
May 2024

Excellent support when you need it

Pros

The tech support team was very helpful during setup and integrations. They walked me through building automation features like texting, emails, trickle campaigns and workflows in the CRM.

Cons

The billing drives me crazy, they hit you with a $125 fee for any tech support call, no matter how simple the issue is.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

6

SS

Satbir S.

Small-Business, 11-50 employees

3.0
November 2023

Good with customization challenges

Pros

The interface is really simple and doesn't take much time to get everyone trained up on it.

Cons

The customization options, available to me, are very limited.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

6

Functionality

5

Frequently Asked Questions

LEADTRACK integrates with a variety of tools, including QuickBooks, Google Calendar, Stripe, and Cronofy.

No, LEADTRACK does not offer a mobile app.

LEADTRACK supports the English language.

The typical users are contractors and service-based businesses in industries such as concrete, electrical, fencing, flooring, foundation repair, and waterproofing who need to manage sales, projects, and field crews.

Yes, LEADTRACK has standard API integrations.

LEADTRACK provides direct support through email, phone, and an embedded ‘Support Center’.

LEADTRACK offers custom pricing tailored to each client's specific requirements.Get the LEADTRACK price tailored to the unique needs of your business today!