NeoDove
Last Updated
Overview
NeoDove offers a specialized CRM solution to enhance telecalling productivity and streamline sales workflows. While some users report that detailed analytics can be overwhelming, its intuitive interface and automated dialing capabilities provide a powerful tool for teams to boost engagement and drive conversions effectively.
NeoDove Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
NeoDove Features
Auto Dialer
NeoDove automates the outbound calling process to boost agents’ productivity. This feature minimizes idle time by automatically dialing numbers from a campaign list. It offers options like click-to-dial and status-based calling to significantly increase the number of daily connections.
Lead Management
Users can gain complete control over their sales pipeline with a 360-degree view of all leads. This system enables seamless lead allocation, prioritization, and access to a complete interaction history, allowing users to easily follow up on all leads with their context, ensuring that no potential opportunity is missed.
Multichannel Customer Engagement
You can engage with prospects on their preferred channels directly from NeoDove CRM. You can also utilize its pre-defined templates and customizable scripts for calls. Moreover, it enables you to send instant messages via integrated WhatsApp and SMS automation, eliminating the need for manual contact details saving and ensuring swift communication.
Real-Time Reporting And Analytics
This feature provides real-time insights into team performance, call analytics, and campaign effectiveness. It enables managers to monitor productivity and adjust strategies in real-time, resulting in improved results. So, users can make data-driven decisions with intuitive dashboards and categorized reports.
Team Management
This feature effectively monitors and manages your telecalling team's daily activities. It tracks agent performance with real-time reports, call analytics, and break notifications. NeoDove helps drive higher productivity, optimize work schedules, and ensure consistent team performance from any location.
Pros And Cons of NeoDove
Pros
Efficient lead tracking and management
Boosts outputs with predictive auto-dialer
Robust mobile app enables on-the-go productivity
Cons
Occasional software performance lags
Limited advanced customization options
NeoDove Reviews
Total 6 reviews
3
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars50%
Share your experience
Education, 1-10 employees
Less than 6 months
“UNPROFSSIONAL SCAM”
Pros
Dear NEODOV CRM Management, I am writing to express my extreme dissatisfaction and frustration regarding the services provided by your company. Until the moment payment was secured, everything appeared clear and action-oriented. However, immediately after you collected the funds, the quality of service deteriorated completely. It is now evident that your team treats paying clients like strangers once the money is in your account. I made a payment to you this past Monday. Since that time, I have attempted to contact three different personnel back-to-back. I have received absolutely no response from your support team or your sales team. This level of negligence is unacceptable. The sales team contact was Mr. Jagadish, and the onboarding team contact was Arpita... both were very unprofessional, attaching the This behavior is pathetic and highly unprofessional. It feels as though I have been looted, as I have paid for a service that is non-existent. I am no longer interested in working with a company that operates with such disregard for its customers. I am formally demanding a full refund for the time and money this has wasted. If I do not receive a response and a resolution regarding this refund immediately, I will be forced to take further action.
Cons
NOTHING .. this company is a SCAM
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Real Estate, 1-10 employees
Less than 6 months
“Avoid using this CRM tool”
Pros
This software is developed by Vyapar a trusted leader in business management solutions designed to streamline your operations and boost efficiency. But it did not meet our expectations.
Cons
Customer support is very poor. The mobile app does not display all the features that are available in the browser version. Also there are many inconsistencies between the mobile app and the browser version. The mobile app feels more like a marketing tool to me with no real utility. Plus working with this tool is frustrating because you will face issues daily and the support team is unresponsive.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
Staffing and Recruiting, 1-10 employees
Less than 6 months
“Simple and affordable”
Pros
It is a great CRM for converting leads. Also I find it very user friendly and cost effective especially for small entrepreneurs.
Cons
No cons to share as it is very easy to use and the account manager provides great support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What types of pricing plans does NeoDove offer?
The NeoDove price plans include a NeoOne plan at ₹19,999/up to 20 users/year and a custom Enterprise plan starting from ₹500/user/month. Request a personalized NeoDove pricing quote for your business.
Does NeoDove have a mobile app?
Yes, NeoDove provides a mobile app for Android and iOS devices.
What level of support does NeoDove offer?
NeoDove provides support through phone, email, WhatsApp, and a dedicated account manager, as well as resources, such as documentation.
What language does NeoDove support?
NeoDove is primarily available in English, but its multilingual support also allows teams to use the platform in other languages.
What other apps does NeoDove integrate with?
NeoDove integrates with various platforms, including Facebook, WhatsApp, Google Sheets, Shopify, IndiaMART, and HubSpot.
Who are the typical users of NeoDove?
Typical users of NeoDove features are telecalling and sales teams of startups and SMBs in industries like real estate, education, finance, healthcare, and automotive.
Does NeoDove offer an API?
Yes, NeoDove offers an API.