Plum CRM enables seamless data flow between Jira and your CRM, improving collaboration, speed, and accuracy. It’s a purpose-built solution for specific CRM systems, so it may not fit every stack. Plum CRM is best suited for organizations that want fewer silos and faster issue resolution.
Plum CRM Specifications
Contact Management
Lead Management
Opportunity Management
Customer Communication Tracking
What Is Plum CRM?
Plum CRM by Goldfinger Holdings is a specialized integration plugin designed to bridge the operational gap between your customer-facing teams and your development teams. It establishes a real-time, bi-directional data flow between your CRM system and Atlassian Jira.
This synchronization enables features like automated workflows to reduce manual overhead and real-time case syncing to accelerate issue resolution. The platform is ideal for businesses seeking to unify their sales, support, and development processes within a single, cohesive ecosystem.
Plum CRM Pricing
Disclaimer: The pricing is subject to change.
Plum CRM Integrations
The software supports integration with multiple systems and platforms, such as:
- Jira Software
- Salesforce CRM
- SugarCRM Software
- Microsoft Dynamics 365
Who Is Plum CRM For?
Plum CRM software caters businesses across various industries and sectors, including:
- Software
- Digital identity security
- Retail
- E-commerce
Is Plum CRM Right For You?
Plum CRM is a strong fit for organizations that rely on Jira for project management and use Salesforce, SugarCRM, or MSD CRM for customer relations. Its standout capability is creating a single, synchronized source of truth between otherwise siloed departments.
The plugin is designed for stability and deep integration. If your business struggles with workflow inefficiencies, manual follow-ups, and a lack of visibility between sales, support, and development, Plum CRM offers a targeted and effective solution.
Still unsure whether Plum CRM is the right choice for your business? Call us at (661) 384‑7070 for personalized guidance.
Plum CRM Features
This feature ensures all work items, including customer cases, defects, comments, and attachments, are updated across both your CRM and Jira in real-time. This complete synchronization provides development teams with immediate context and helps support teams resolve customer issues faster.
See How It WorksPlum CRM can help eliminate redundant manual communication between customer success and backend development. This functionality automates updates regarding ticket status, issue priority, and key account information, freeing up valuable time and reducing the risk of human error in your processes.
See How It WorksThe platform diminishes collaboration barriers by providing development teams with direct visibility into customer priorities. This shared understanding ensures that communication back to the customer is seamless, consistent, and informed by the latest development progress, ultimately enhancing the customer experience.
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