Rasayel

Rasayel

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Overview

Rasayel software offers a WhatsApp-centric sales engagement platform that streamlines B2B communication and workflows for sales teams. While its chat search functionality is somewhat limited, the platform’s intuitive interface, strong automation capabilities, and seamless customer relationship management (CRM) integration make it a valuable tool for WhatsApp-driven engagement.

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Starting Price
Custom

Rasayel Specifications

Contact Management

Lead Management

Customer Communication Tracking

Workflow Automation

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What Is Rasayel? 

Rasayel is a customer communication platform designed for businesses that use WhatsApp as a primary sales and support channel. It helps mid-sized to large B2B sales teams centralize conversations and improve efficiency. With features like a shared team inbox and a no-code chatbot builder, companies can automate lead qualification and ensure no customer inquiry is lost, solving key communication bottlenecks and helping scale operations without increasing manual workload.

Rasayel Pricing 

Rasayel offers the following plans:

  • Start: $30/user/month
  • Grow: $40/user/month
  • Enterprise: Starting at $2K/month (billed annually)
The software also includes a 7-day free trial, allowing users to explore its features before committing to a plan. Request a personalized Rasayel pricing quote for your business today!

Disclaimer: The pricing is subject to change.

Rasayel Integrations 

The software supports integration with multiple systems and platforms, such as: 

Watch the Rasayel demo to learn more about its integration arrangements.

Who Is Rasayel For? 

Rasayel is ideal for a wide range of industries and sectors, including: 

  • B2B SaaS
  • E-commerce and retail
  • Real estate
  • Financial services
  • Automotive
  • Travel and hospitality
  • Healthcare and beauty

Is Rasayel Right For You?

Rasayel is well-suited for businesses that rely on WhatsApp for sales and support. As an official Meta business partner, it offers verified quality, security, and deep integration with the WhatsApp ecosystem, making it a reliable solution for teams looking to scale and streamline communication.

Still doubtful if Rasayel is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Rasayel Features

Rasayel centralizes all WhatsApp conversations into a single shared inbox, allowing teams to manage communication collaboratively. With private notes, agent assignments, and smooth handovers, it helps prevent missed leads and ensures a seamless customer experience across all interactions.

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The platform includes a no-code chatbot builder that automates lead qualification, frequently asked questions, and intelligent routing. Operating around the clock, these bots reduce manual workload, improve response times, and ensure complex queries are directed to the appropriate agent.

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Rasayel enables teams to send personalized bulk messages to segmented audiences using pre-approved templates. This feature is ideal for product updates, re-engagement efforts, and newsletters, helping businesses scale communication while maintaining compliance with WhatsApp’s messaging and customer engagement policies.

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The software includes built-in analytics to track conversation volume, agent performance, and campaign success. These insights allow businesses to identify process bottlenecks, monitor engagement, and optimize sales and support strategies based on accurate communication metrics and response time trends.

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Rasayel supports automation through rule-based workflows that trigger actions like tagging conversations, assigning agents, and scheduling follow-ups. These workflows reduce manual effort and integrate with CRM systems, enabling more efficient, scalable processes for managing leads and customer support tasks.

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Pros And Cons of Rasayel

Pros

  • Powerful AI-driven automation for lead qualification

  • No-code builder makes chatbot setup very simple

  • Reliable, secure platform with end-to-end encryption

Cons

  • Focused exclusively on WhatsApp platform

  • Limited native reporting compared to BI tools

Rasayel Reviews

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HE

Hashim E.

IT, 101-500 employees

4.0
December 2024

Great WhatsApp Business Tool

Pros

What I appreciate the most is how this platform puts all its energy into whatsApp instead of trying to do everything at once. That focused approach creates a much smoother experience for our sales and support teams. The shared inbox is a game changer, makes team collaboration so much easier when handling customer questions. Setting up chatbots is surprisingly simple too, no tech background needed which saves us tons of time and money. Integration capabilities are great, fits right into our existing workflow without any headaches. Plus the mobile app keeps me connected when I'm away from my desk so we never miss customer inquiries.

Cons

While the Whatsapp focus is fantastic, it might not work for companies wanting a more comprehensive omnichannel solution. The pricing isn't as transparent upfront as I'd like, you can't pay for fewer than 10 team members which makes budgeting tricky. I'd also love to see more customization options for workflows and interfaces to better fit our specific business needs. That said, these minor issues pale in comparison to how much time this tool has saved us and the excellent experience it's created for our support team.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

MR

Marcus R.

Hospitality, 1-10 employees

4.0
December 2024

Easy Navigation

Pros

I really like how easy this software is to navigate. The support team responds quickly and gets things sorted out efficiently.

Cons

The platform feels pretty basic right now and could really use more functionality to be truly useful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

VN

Viola N.

Legal, 1-10 employees

4.0
December 2024

Great Customer Support

Pros

The interface is simple enough that my entire office staff can navigate it without much trouble and I appreciate how responsive the customer service team is whenever I run into operational challenges.

Cons

File sharing is really frustrating since I can only send one document at a time, there's no way to upload multiple files together which really slows down my workflow .

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

Frequently Asked Questions

Rasayel provides customer support through email, WhatsApp, and live chat. The Grow plan includes full onboarding and training, while the Enterprise plan offers a custom Service Level Agreement (SLA).

Yes, Rasayel offers an API.

Yes, Rasayel offers a dedicated mobile app for both iOS and Android.

Rasayel software supports English, Arabic, and Portuguese.

Rasayel supports integration with multiple platforms, including Pipedrive CRM, Zapier, and HubSpot CRM.

Rasayel price starts at $30/user/month with the Start plan, followed by the Grow plan at $40/user/month. For larger teams, the Enterprise plan begins at $2,000/month, billed annually. Get a detailed Rasayel cost breakdown tailored to your specific needs and budget.

Rasayel features are used by B2B sales teams across various industries, including technology and telecommunications, consulting, real estate, education, healthcare, automotive, and retail.