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Overview

Revamp CRM is built for e-commerce businesses to manage customer data, sales activities, and marketing efforts. While it lacks some advanced automation tools, its user-friendly design and reliable integrations make it a practical choice for small to mid-sized teams seeking workflow efficiency.

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Overall Rating

Based on 10 users reviews

4

Rating Distribution

Positive

70%

Neutral

30%

Negative

0%

Starting Price
Custom

Revamp CRM Specifications

Ecommerce CRM Software

Contact Management Software

Sales Force Automation Software

Sales Tracking Software

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What Is Revamp CRM?

Revamp CRM is a comprehensive customer relationship management (CRM) solution tailored for small to medium-sized businesses, particularly those in e-commerce. It consolidates customer data, sales activities, and communications into a unified platform, making it easier for teams to nurture relationships, streamline workflows, and enhance sales efficiency. It provides a 360-degree view of customer profiles, including interaction histories and purchase data.

Revamp CRM Pricing

Revamp CRM offers tiered pricing plans based on user count and feature sets, including:

  • Free Plan – $0/month
  • Starter Plan – $9/user/month
  • Sales Plan – $19/user/month
  • Insights Plan – $28/user/month
Get a customized Revamp CRM cost quote tailored to your specific needs and team size.

Disclaimer: The pricing is subject to change.

Revamp CRM Integrations

The software supports integration with multiple systems and platforms, such as:

Watch the Revamp CRM demo to learn more about its integration arrangements.

Who Is Revamp CRM For?

Revamp CRM is ideal for a wide professional range of industries, including:

  • Small and medium-sized businesses (SMBs)
  • Sales and marketing teams
  • Customer service departments

Is Revamp CRM Right For You?

If you are seeking a straightforward CRM solution with essential sales and marketing features combined with strong integration options, Revamp CRM could be a good fit. Its ease of use and scalable plans make it suitable for businesses looking to streamline customer interactions without overwhelming complexity.

Still doubtful if Revamp CRM is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Revamp CRM Features

This feature centralizes all customer-related data such as online orders, notes, tags, and communication history into a single profile. It empowers sales and marketing teams with immediate access to detailed insights, enabling personalized engagement and informed decision-making based on behavior and preferences.

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This feature provides a visual sales pipeline with drag-and-drop capabilities, helping users track deals through every stage. It includes automation for follow-ups, performance reporting, and deal source tracking, allowing teams to focus on high-value opportunities and improve sales velocity.

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This feature reduces repetitive tasks by automating follow-ups, email campaigns, and workflows. With customizable triggers and segmentation, businesses can run targeted marketing campaigns that re-engage customers and convert leads efficiently all while saving time and resources.

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This feature enables advanced customer segmentation using more than 40 data points, such as demographics and purchase behavior. It supports highly personalized marketing, allowing businesses to craft communications that align with specific customer groups and improve retention efforts.

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This feature offers actionable analytics like RFM (Recency, Frequency, Monetary) scoring, predicted reorder dates, and average order value. It helps identify top customers, uncover purchasing trends, and inform strategic decisions that maximize revenue and customer lifetime value.

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Pros And Cons of Revamp CRM

Pros

  • Strong e-commerce focus and integrations

  • Robust marketing and sales automation

  • Detailed customer segmentation capabilities

Cons

  • Occasional system lagging or bugs reported

  • Some automation features could be more sophisticated

Revamp CRM Reviews

Total 10 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

30%

3

Stars

20%

2

Stars

10%

1

Stars

0%

Share your experience

A

Anonymous

Not Specified, 1-10 employees

3.0
May 2020

Decent CRM for Management

Pros

Customer tracking is incredibly easy and organising them feels just as effortless. If i compare it to other crms I've worked with at previous companies, this one is way more simple to navigate.

Cons

The user interface feels slow and confusing at times. You definitely get what you pay for with this one, it gets the job done but there are much better CRM options out there that I'd choose first.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

5

MB

Mohammed B.

Manufacturing, 500+ employees

4.0
December 2019

Great platform

Pros

I really appreciate having everything collected in one place, sales tracking, marketing campaigns and trade management all work together easily. It's been a game changer in simplifying our workflow and keeping the entire team on the same page.

Cons

The social media integration could be better and it's missing quotes and proposals functionality that would be really helpful.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

AW

austin w.

Manufacturing, 101-500 employees

4.0
December 2019

Excellent for e-commerce needs

Pros

I'm impressed with how easily this integrates with our bigcommerce setup. Besides that, having customer monitoring and sales data all flowing together makes accessing things like sales history and email marketing campaigns incredibly quick. What stands out most is finding a CRM where everything lives in one place, it's easy to navigate and genuinely simple to use.

Cons

Getting used to this took some time initially and setting it up wasn't exactly easy. Once our clients and prospects started using it though, they kept coming back for more sessions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

Frequently Asked Questions

Yes, Revamp CRM provides an API.

Yes, Revamp CRM offers mobile applications for both iOS and Android platforms.

The software is primarily available in English

Revamp CRM is ideal for a wide professional range of industries, including small and medium-sized businesses (SMBs), sales and marketing teams, and customer service departments.

Revamp CRM pricing plans: Free Plan at $0/month, Starter Plan at $9/user/month, Sales Plan at $19/user/month, and Insights Plan at $28/user/month. Get a customized Revamp CRM price quote tailored to your business needs

Revamp CRM offers email, live chat, and phone support during business hours, plus an online knowledge base with guides and video tutorials.

Revamp CRM integrates with key platforms including Shopify, Ecwid, BigCommerce, Big Cartel, WooCommerce, Formstack, and Squarespace, ensuring seamless connection across your e-commerce and web tools.