Last Updated
Overview
Revamp CRM is built for e-commerce businesses to manage customer data, sales activities, and marketing efforts. While it lacks some advanced automation tools, its user-friendly design and reliable integrations make it a practical choice for small to mid-sized teams seeking workflow efficiency.
Overall Rating
Based on 10 users reviews
4
Rating Distribution
Positive
70%
Neutral
30%
Negative
0%
Starting Price
Custom
Revamp CRM Specifications
- Ecommerce CRM Software
- Contact Management Software
- Sales Force Automation Software
- Sales Tracking Software
What Is Revamp CRM?
Revamp CRM is a comprehensive customer relationship management (CRM) solution tailored for small to medium-sized businesses, particularly those in e-commerce. It consolidates customer data, sales activities, and communications into a unified platform, making it easier for teams to nurture relationships, streamline workflows, and enhance sales efficiency. It provides a 360-degree view of customer profiles, including interaction histories and purchase data.
Revamp CRM Pricing
Revamp CRM offers tiered pricing plans based on user count and feature sets, including:
- Free Plan – $0/month
- Starter Plan – $9/user/month
- Sales Plan – $19/user/month
- Insights Plan – $28/user/month
Disclaimer: The pricing is subject to change.
Revamp CRM Integrations
The software supports integration with multiple systems and platforms, such as:
- Shopify
- Ecwid
- BigCommerce
- Big Cartel
- WooCommerce
- Formstack
- Squarespace
Who Is Revamp CRM For?
Revamp CRM is ideal for a wide professional range of industries, including:
- Small and medium-sized businesses (SMBs)
- Sales and marketing teams
- Customer service departments
Is Revamp CRM Right For You?
If you are seeking a straightforward CRM solution with essential sales and marketing features combined with strong integration options, Revamp CRM could be a good fit. Its ease of use and scalable plans make it suitable for businesses looking to streamline customer interactions without overwhelming complexity.
Still doubtful if Revamp CRM is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Revamp CRM Features
360-Degree Customer Profiles
This feature centralizes all customer-related data such as online orders, notes, tags, and communication history into a single profile. It empowers sales and marketing teams with immediate access to detailed insights, enabling personalized engagement and informed decision-making based on behavior and preferences.
Sales Pipeline Management
This feature provides a visual sales pipeline with drag-and-drop capabilities, helping users track deals through every stage. It includes automation for follow-ups, performance reporting, and deal source tracking, allowing teams to focus on high-value opportunities and improve sales velocity.
Marketing Automation
This feature reduces repetitive tasks by automating follow-ups, email campaigns, and workflows. With customizable triggers and segmentation, businesses can run targeted marketing campaigns that re-engage customers and convert leads efficiently all while saving time and resources.
Customer Segmentation
This feature enables advanced customer segmentation using more than 40 data points, such as demographics and purchase behavior. It supports highly personalized marketing, allowing businesses to craft communications that align with specific customer groups and improve retention efforts.
E-commerce Analytics And Insights
This feature offers actionable analytics like RFM (Recency, Frequency, Monetary) scoring, predicted reorder dates, and average order value. It helps identify top customers, uncover purchasing trends, and inform strategic decisions that maximize revenue and customer lifetime value.
Pros And Cons of Revamp CRM
Pros
Strong e-commerce focus and integrations
Robust marketing and sales automation
Detailed customer segmentation capabilities
Cons
Occasional system lagging or bugs reported
Some automation features could be more sophisticated
Revamp CRM Reviews
Total 10 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars30%
3
Stars20%
2
Stars10%
1
Stars0%
Share your experience
Not Specified, 1-10 employees
“Decent CRM for Management”
Pros
Customer tracking is incredibly easy and organising them feels just as effortless. If i compare it to other crms I've worked with at previous companies, this one is way more simple to navigate.
Cons
The user interface feels slow and confusing at times. You definitely get what you pay for with this one, it gets the job done but there are much better CRM options out there that I'd choose first.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
5
Manufacturing, 500+ employees
“Great platform”
Pros
I really appreciate having everything collected in one place, sales tracking, marketing campaigns and trade management all work together easily. It's been a game changer in simplifying our workflow and keeping the entire team on the same page.
Cons
The social media integration could be better and it's missing quotes and proposals functionality that would be really helpful.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Manufacturing, 101-500 employees
“Excellent for e-commerce needs”
Pros
I'm impressed with how easily this integrates with our bigcommerce setup. Besides that, having customer monitoring and sales data all flowing together makes accessing things like sales history and email marketing campaigns incredibly quick. What stands out most is finding a CRM where everything lives in one place, it's easy to navigate and genuinely simple to use.
Cons
Getting used to this took some time initially and setting it up wasn't exactly easy. Once our clients and prospects started using it though, they kept coming back for more sessions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Frequently Asked Questions
Does Revamp CRM offer an API?
Yes, Revamp CRM provides an API.
Does Revamp CRM have a mobile app?
Yes, Revamp CRM offers mobile applications for both iOS and Android platforms.
What language does Revamp CRM support?
The software is primarily available in English
Who are the typical users of Revamp CRM?
Revamp CRM is ideal for a wide professional range of industries, including small and medium-sized businesses (SMBs), sales and marketing teams, and customer service departments.
What types of pricing plans does Revamp CRM offer?
Revamp CRM pricing plans: Free Plan at $0/month, Starter Plan at $9/user/month, Sales Plan at $19/user/month, and Insights Plan at $28/user/month. Get a customized Revamp CRM price quote tailored to your business needs
What level of support does Revamp CRM offer?
Revamp CRM offers email, live chat, and phone support during business hours, plus an online knowledge base with guides and video tutorials.
What other apps does Revamp CRM integrate with?
Revamp CRM integrates with key platforms including Shopify, Ecwid, BigCommerce, Big Cartel, WooCommerce, Formstack, and Squarespace, ensuring seamless connection across your e-commerce and web tools.