Overview
Salesforce For Retail is a cloud-based CRM platform that unifies e-commerce and in-store experiences, helping retailers personalize journeys and streamline operations. While it can be resource-heavy, its real-time inventory visibility, AI-powered storefronts, and mobile mPOS tools make it a robust solution for retail businesses seeking growth.
Overall Rating
Based on 4 users reviews
4.3
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Salesforce For Retail Specifications
Contact Management
Lead Management
Opportunity Management
Sales Forecasting
What Is Salesforce For Retail?
Salesforce For Retail is a comprehensive, cloud-native customer relationship management (CRM) platform designed to unify online and in-store shopping experiences. It empowers retailers to create personalized customer journeys using artificial intelligence (AI)-driven insights. By integrating e-commerce, store operations, and customer data into a single view, businesses can enhance operational efficiency and build lasting loyalty. This scalable solution is built for retailers aiming to connect every touchpoint, from marketing to post-purchase service, on one platform.
Salesforce For Retail Pricing
Salesforce For Retail Integrations
The software supports integration with multiple systems and platforms, such as:
- Salesforce Marketing Cloud
- Salesforce Service Cloud
- Slack Software
- MuleSoft
- NetSuite
Who Is Salesforce For Retail For?
Salesforce For Retail is ideal for a wide range of industries and sectors, including:
- Fashion
- Restaurants
- Retail
Is Salesforce For Retail Right For You?
Choosing the right platform depends on your business's scale and ambition. Salesforce For Retail is engineered for businesses that require a powerful, comprehensive, and highly scalable solution to manage complex operations across multiple channels, including B2C and B2B. The platform is a strategic asset for growth-oriented enterprises. It is a fit for organizations aiming to build a truly unified customer experience, backed by comprehensive data and AI.
Are you still not sure about the platform and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.
Salesforce For Retail Features
This platform equips store associates with a mobile-first ‘Modern Point of Sale’ (mPOS) system, turning handheld devices into flexible checkout points. It ensures business continuity with a secure offline mode that stores transactions and processes them upon reconnection.
Gain a unified, real-time view of inventory across all warehouses, distribution centers, and stores. This enables an "endless aisle" capability, allowing associates to sell products from any location and prevent lost sales due to out-of-stock items on the floor.
Build a single source of truth for every B2B and B2C customer relationship. The platform unifies account and opportunity data, guiding sales and service teams with deal-specific insights and a complete customer profile to strengthen partner and vendor relationships effectively.
Deploy AI-powered digital storefronts that personalize the shopping experience at scale. The system creates unified shopper profiles by tracking real-time customer activity, enabling targeted recommendations and allowing for commerce experiences to be embedded across all digital touchpoints.
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