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Overview
With Salesforce Health Cloud, deliver connected, personalized care by unifying clinical and nonclinical data with AI-driven intelligence that supports collaboration and automates health operations across teams. While implementation relies on integration with existing systems, Health Cloud remains a dependable choice for providers, payers, and public health agencies.
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Starting Price
Custom
Salesforce Health Cloud Specifications
Contact Management
Customer Communication Tracking
Customer Segmentation
Customer Service/Support
What Is Salesforce Health Cloud?
Salesforce Health Cloud is a healthcare-focused platform designed to manage patient, member, and partner relationships across the care continuum. Built on Salesforce’s AI CRM, it centralizes health data, supports collaboration across clinical and administrative teams, and enables intelligent automation. The platform complements existing EHR systems, helping healthcare organizations aggregate data, coordinate services, and support engagement across providers, payers, and public health agencies.
Salesforce Health Cloud Pricing
The vendor offers four Salesforce Health Cloud pricing plans, including:
- Health Cloud Enterprise - $350/user/month (Billed annually)
- Health Cloud Unlimited - $525/user/month (Billed annually)
- Health Cloud Agentforce 1 for Service - $750/user/month (Billed annually)
- Health Cloud Agentforce 1 for Sales - $750/user/month (Billed annually)
Disclaimer: The pricing is subject to change.
Salesforce Health Cloud Integrations
Who Is Salesforce Health Cloud For?
The platform is ideal for the following:
- Healthcare providers
- Payers
- Pharma
- Public health sector
Is Salesforce Health Cloud Right For You?
If you are a healthcare provider, payer, or public health agency seeking a unified platform to coordinate care, operations, and engagement, then Salesforce Health Cloud might be the right fit. Built on Salesforce’s AI CRM, it supports growing data volumes and complex workflows while maintaining strong security and regulatory compliance, including HIPAA and GDPR. For organizations seeking to complement existing EHR systems with a scalable, connected layer for collaboration and automation, it offers a practical, future-ready foundation.
Want to learn more about the Salesforce Health Cloud software? Contact our customer support team at (661) 384-7070 for personalized assistance.
Salesforce Health Cloud Features
Health Cloud brings clinical and nonclinical data together into a single, connected record. It combines medical history, claims, demographic, behavioral, and social data to create a unified profile that updates in real time and supports collaboration across healthcare teams.
This feature supports the creation and management of flexible care plans aligned with industry guidelines. It allows teams to track assessments, goals, actions, and gaps in care while accounting for social determinants, enabling coordinated workflows across care managers and service teams.
Health Cloud enables users to review, book, modify, or cancel appointments within one system. It supports waitlists, multi-participant scheduling, and real-time updates, allowing service representatives and patients to manage appointment-related interactions through connected workflows.
Utilization Management streamlines care decisions such as prior authorizations, referrals, appeals, and grievances. It supports electronic reviews and intelligent recommendations to manage approvals efficiently while maintaining visibility into utilization activity across payer and provider operations.
This capability automates the intake and processing of healthcare documents using classification and routing frameworks. It supports multiple entity types and enables documents such as faxes and forms to be captured, structured, and linked directly to relevant service requests or records.
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