Salesforce.Org Nonprofit Cloud

Salesforce.Org Nonprofit Cloud

Overview

Salesforce.org Nonprofit Cloud supports mission-driven organizations with donor management, program tracking, and stakeholder engagement. While some users mention limited built-in email tools, its transparency, automation, and fundraising insights help nonprofits increase accountability, improve outreach, and make data-driven decisions that strengthen impact across programs, volunteers, and constituent relationships.

Salesforce.Org Nonprofit Cloud Specifications

Contact Management

Opportunity Management

Customer Communication Tracking

Email Integration

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What Is Salesforce.Org Nonprofit Cloud?

Salesforce.org Nonprofit Cloud is a customer relationship management (CRM) designed specifically for nonprofits to centralize donor management, fundraising, volunteer coordination, and program tracking. Powered by the Salesforce platform, it offers a unified view of constituents and streamlines operations for mission-driven organizations. While its broad capabilities may require a thoughtful setup for smaller teams, the platform’s scalability, integration options, and customizability make it a strong choice for nonprofits seeking long-term growth, data-driven decision-making, and deeper constituent engagement.

Salesforce.org Nonprofit Cloud Pricing

Salesforce.org nonprofit cloud price varies depending on the number of features required by a business. The plans it offers include:

Nonprofit Cloud

  • Enterprise: $60/user/month
  • Unlimited: $100/user/month
  • Agentforce 1 for Sales: $325/user/month
  • Agentforce 1 for Service: $325/user/month

Nonprofit Cloud for Grantmaking

  • Enterprise: $175/user/month
  • Unlimited: $225/user/month
All these plans are billed annually. Request a personalized salesforce.org nonprofit cloud pricing quote for your business today!

Disclaimer: The pricing is subject to change.

Salesforce.Org Nonprofit Cloud Integrations

The software supports integration with multiple systems and platforms, such as:

Watch a Salesforce.org Nonprofit Cloud demo to learn more about its integration capabilities.

Who Is Salesforce.Org Nonprofit Cloud For

The platform is tailored to meet the needs of a wide range of organizations, including:

  • Non-governmental
  • Foundations and philanthropic
  • Faith-based groups
  • Educational nonprofits
  • Community outreach programs

Is Salesforce.Org Nonprofit Cloud Right For You?

Are you looking for a CRM solution tailored to nonprofits that simplifies fundraising and streamlines program management? Salesforce.org Nonprofit Cloud addresses critical challenges like fragmented donor data and the complexity of managing multiple programs simultaneously.

Its standout features, including Comprehensive Program, Benefit Management, Reporting and Dashboards, enable organizations to track outcomes in real time and optimize resource allocation. Built on a robust, scalable platform with enterprise-grade security, it supports growth while maintaining operational efficiency and data integrity.

Still have questions about Salesforce.org Nonprofit Cloud? Call (661) 384-7070 for more details and personalized assistance.

Salesforce.Org Nonprofit Cloud Features

This feature centralizes supporter information by consolidating individual and household data into a unified profile. It enhances engagement by providing a comprehensive history of interactions, enabling personalized outreach that strengthens relationships and boosts donor retention.

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Salesforce.Org Nonprofit Cloud software enables organizations to efficiently plan and track programs while managing client services through customizable case plans. This functionality ensures streamlined service delivery, optimum resource distribution, and clear visibility into beneficiary progress and outcomes.

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This tool enables nonprofits to manage donor pipelines effectively, automate stewardship activities, and orchestrate campaigns. It maximizes fundraising potential by helping organizations target prospects, track donations, and nurture long-term supporter relationships.

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The software integrates fundraising data with financial systems to simplify reconciliation and enhance accuracy in accounting processes. By automating financial data flows, it reduces manual errors and supports reliable fiscal oversight and reporting.

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Salesforce.Org Nonprofit Cloud features ‘Business Rules Engine’ that allows nonprofits to automate critical decisions based on custom eligibility and business logic. This ensures consistent application of organizational policies, reduces administrative burdens, and accelerates client service delivery.

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Pros And Cons of Salesforce.Org Nonprofit Cloud

Pros

  • Highly adaptable to diverse nonprofit needs

  • Scales efficiently as organizations grow

  • Excellent for managing communications and records

Cons

  • Requires significant customization for full benefits

  • Maintenance demands about 0.25 FTE regularly

Salesforce.Org Nonprofit Cloud Reviews

Total 13 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

38%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

JB

Jennifer B.

Business Services, 1-10 employees

5.0
December 2024

“Excellent nonprofit solution

Pros

What really stands out for me is that they offer ten completely free licenses for 501C3 nonprofits who meet certain income requirements. I love that these aren't limited versions, you actually get the full licenses just like paying customers, which can save small organizations thousands. The Power of Us Hub community has also been a huge help, offering free advice, troubleshooting tips and real support from other users. It's played a big role in helping us set up our database properly and learn as we grow with the system.

Cons

Figuring things out at first can be tough which is expected with platforms that offer so many features. What really throws me off, though is the split between the old Classic interface and the newer Lightning version. Some of the tools I use most are still only available in Classic, so I'm constantly jumping between the two and that gets frustrating fast.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

SA

Sridevi A.

IT, 1-10 employees

4.0
October 2024

“Perfect Cloud Solution

Pros

The program management features are incredibly strong and help us simplify everything from benefits distribution to gift processing. What really stands out is how customizable everything is, we can modify almost any aspect of the platform to fit our specific program needs. It's built with nonprofits in mind which shows in how well it handles our unique workflows and requirements.

Cons

Sometimes smaller nonprofits might find free or low-cost alternatives work just fine for their needs.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

9

Functionality

9

MP

Monica P.

Business Services, 1-10 employees

5.0
June 2024

“Great for sales teams

Pros

I'm able to handle my business operations and client relationships easily with the help of this software.

Cons

Data loading takes longer than I'd like which can be frustrating when you're trying to work quickly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

View All 13 Reviews

Frequently Asked Questions

Yes, Salesforce.org Nonprofit Cloud offers REST API.

Salesforce provides 24/7 customer support through multiple channels including phone, live chat, and online case management.

Yes, the vendor offers a mobile app for iOS and Android devices.

The platform is designed to support a wide range of organizations, including non-governmental organizations, foundations and philanthropic groups, faith-based institutions, educational nonprofits, and community outreach programs.

The software supports integration with multiple systems and platforms, such as Mailchimp, Classy, Fundraise Up, DonorDrive, Emma, and VolunteerHub.

The software offers support in multiple languages across various regions, including Spanish, Portuguese, English, French, German, and Dutch.

The platform's pricing depends on features and user needs. Plans include Enterprise at $60/user/month and Unlimited at $100/user/month, while Agentforce 1 for Sales and Service each costs $325/user/month. For grantmaking, pricing starts at $175/user/month (Enterprise) and $225/user/month (Unlimited). All plans are billed annually. Get a custom Salesforce.org Nonprofit Cloud cost estimate!