Last Updated
Overview
SAP Sales Cloud enables sales organizations to foster stronger customer relationships and streamline key selling processes. It offers AI-based recommendations for enhanced efficiency; however, its comprehensive nature can require a significant initial configuration. The platform provides robust tools for sales teams to achieve superior outcomes.
Overall Rating
Based on 3 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
SAP Sales Cloud Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is SAP Sales Cloud?
SAP Sales Cloud software streamlines and automates key sales processes with AI-driven insights, unified customer views, and a mobile-optimized experience. Designed for businesses of all sizes, the platform transforms sales from reactive to predictive by embedding artificial intelligence across its core functions. Features like next-best action recommendations and AI-generated communication help boost efficiency, reinforce effective sales behaviors, and enhance customer engagement, ultimately leading to improved sales outcomes.
SAP Sales Cloud Pricing
Disclaimer: The pricing is subject to change.
SAP Sales Cloud Integrations
SAP Sales Cloud software seamlessly integrates with various applications and components within the broader SAP ecosystem, enhancing data flow and streamlining processes. Key integrations include:
- S/4HANA Software (native)
- Mediafly
- Gainsight Customer Success
- Zoovu
Who Is SAP Sales Cloud For?
The platform is suitable for a broad spectrum of industries and sectors, including:
- Aerospace and defence
- Banking
- Retail
- Telecommunications
- Utilities
- Life sciences and healthcare
- Automotive
Is SAP Sales Cloud Right For You?
SAP Sales Cloud provides a comprehensive solution for businesses looking to transform their sales operations with advanced automation and AI-driven insights. Its strength lies in delivering a unified customer view and optimizing mobile selling experiences, making it an ideal fit for organizations requiring scalable, intelligent sales management. SAP Sales Cloud, SAP Commerce Cloud, and SAP Service Cloud collectively won the 2025 TrustRadius Buyer's Choice Award, underscoring their capabilities and the value they deliver to customers. This recognition confirms the software's ability to drive business success through exceptional customer experience solutions.
Still not sure if SAP Sales Cloud is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
SAP Sales Cloud Features
AI For Sales
SAP Sales Cloud simplifies selling through embedded generative AI, offering assisted outreach, guided selling, and accurate forecasting. These capabilities are extended enterprise-wide using the SAP CX AI Toolkit and Joule to enhance sales productivity.
Digital Sales Dashboard
The platform empowers digital channel engagement using AI-enhanced tools that refine user experiences, improve responsiveness, and drive smarter sales decisions through an interactive, insight-rich dashboard tailored to optimize modern selling environments.
Mobile Selling
The software delivers powerful, AI-driven mobile capabilities, enabling impactful sales conversations and actions anywhere. Field teams benefit from seamless access to customer insights and tools via the SAP Sales Cloud mobile application.
Scalable Sales Automation
Sales automation becomes intelligent and scalable, increasing win rates and boosting revenue. SAP Sales Cloud unifies key selling activities under one framework, ensuring consistent execution and enabling adaptive strategies across growing sales teams.
Retail Execution And Field Sales
The platform enhances field productivity by offering a complete view of account audits, performance trends, and store-level execution. It empowers retail-focused teams to optimize outcomes with streamlined tools designed for real-time, location-specific selling tasks.
Dynamic Visit Planning
SAP Sales Cloud software supports efficient territory coverage through intelligent visit planning. Real-time data enables optimized routing, allowing field representatives to reduce costs, prioritize visits, and increase revenue through more effective sales journey orchestration.
Pros And Cons of SAP Sales Cloud
Pros
Offers detailed reporting features for internal use and customer presentations
Simplifies contract reviews by allowing multiple stakeholders to collaborate
Facilitates communication with customers across different regions
Cons
Uploading documents can cause errors in numbering, spacing, and formatting
Lacks text highlighting features
SAP Sales Cloud Reviews
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Admin, 101-500 employees
“Excellent Support”
Pros
The comprehensive 360-degree customer view is perfect for me and how the automation features work alongside AI-driven insights. The omnichannel support makes managing everything much smoother and the case management with SLA tracking keeps me on top of everything. What stands out most is how customizable and scalable it is, I can adapt it as my business grows. The integration with other SAP solutions is easy and the customer-centric design makes daily operations much more efficient.
Cons
Starting out with this can be pretty confusing, especially if you're unfamiliar with the SAP ecosystem. Setting it up takes a long time and often requires hiring costly consultants just to get things moving. Implementation feels slow and drawn out, especially when custom features or third-party integrations are involved. There are also some downsides, the interface isn't the most user-friendly, flexibility is lacking, performance can lag at times and overall it's definitely on the pricey side.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
IT, 1-10 employees
“Great with automation features”
Pros
The interface is incredibly clean and easy, making it easy to navigate without any learning curve. Implementation was smooth since all the features we needed were readily available. What really stands out is the customer support, they're always there when we need help, no matter how often we reach out.
Cons
I think the integration could be smoother and more simplified, though its still pretty great overall.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Education, 101-500 employees
“Streamlines for Sales”
Pros
The integration with other SAP systems really stands out for us, it keeps our data consistent across student support, sales and admissions departments. This simplifies our processes and lets us focus on meaningful conversations with prospective students rather than wrestling with data inconsistencies.
Cons
Getting the hang of this system isn't easy, new users often feel confused despite how powerful it is and it takes a lot of training to fully understand everything. We've also run into limitations with customization, which makes it harder to customize certain workflows to fit the way we do things at Masai School. On top of that, system updates occasionally bring small issues that force the team to tweak their usual processes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Frequently Asked Questions
What other apps does SAP Sales Cloud integrate with?
SAP Sales Cloud integrates with key applications across the SAP ecosystem, enabling streamlined workflows and efficient data exchange, including native support for S/4HANA and connections with Mediafly, Gainsight CS, and Zoovu.
What language does SAP Sales Cloud support?
SAP Sales Cloud supports multiple languages, including English, German, Spanish, and French.
What level of support does SAP Sales Cloud offer?
SAP Sales Cloud features support through contact form submission, phone, chat, FAQs, trials, demos, support portal, and newsletter.
Does SAP Sales Cloud offer an API?
Yes, SAP Sales Cloud offers an API.
Who are the typical users of SAP Sales Cloud software?
SAP Sales Cloud is well-suited for a wide range of industries, including aerospace and defense, banking, retail, telecommunications, utilities, life sciences and healthcare, as well as the automotive sector.
Does SAP Sales Cloud have a mobile app?
Yes, SAP Sales Cloud offers a dedicated mobile application for iOS and Android devices.
What types of pricing plans does SAP Sales Cloud offer?
SAP Sales Cloud’s cloud-native Version 2 is priced from $134/user/month, offered in one-user monthly blocks with contract terms between 3 and 36 months. Request a detailed SAP Sales Cloud cost breakdown for your organization today.