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SAP Sales Cloud

SAP Sales Cloud

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Overview

SAP Sales Cloud enables sales organizations to foster stronger customer relationships and streamline key selling processes. It offers AI-based recommendations for enhanced efficiency; however, its comprehensive nature can require a significant initial configuration. The platform provides robust tools for sales teams to achieve superior outcomes.

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Overall Rating

Based on 3 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

SAP Sales Cloud Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

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What Is SAP Sales Cloud?

SAP Sales Cloud software streamlines and automates key sales processes with AI-driven insights, unified customer views, and a mobile-optimized experience. Designed for businesses of all sizes, the platform transforms sales from reactive to predictive by embedding artificial intelligence across its core functions. Features like next-best action recommendations and AI-generated communication help boost efficiency, reinforce effective sales behaviors, and enhance customer engagement, ultimately leading to improved sales outcomes.

SAP Sales Cloud Pricing

The SAP Sales Cloud price for its cloud-native solution, version 2, begins at $134.00/user/month. This pricing is available in blocks of one user per month, with contract durations ranging from 3 to 36 months and includes auto-renewal. A free 30-day trial is also available. Request a personalized SAP Sales Cloud pricing quote tailored to your specific requirements.

Disclaimer: The pricing is subject to change.

SAP Sales Cloud Integrations

SAP Sales Cloud software seamlessly integrates with various applications and components within the broader SAP ecosystem, enhancing data flow and streamlining processes. Key integrations include:

Watch a free SAP Sales Cloud demo to learn more about its integration arrangements.

Who Is SAP Sales Cloud For?

The platform is suitable for a broad spectrum of industries and sectors, including:

  • Aerospace and defence
  • Banking
  • Retail
  • Telecommunications
  • Utilities
  • Life sciences and healthcare
  • Automotive

Is SAP Sales Cloud Right For You?

SAP Sales Cloud provides a comprehensive solution for businesses looking to transform their sales operations with advanced automation and AI-driven insights. Its strength lies in delivering a unified customer view and optimizing mobile selling experiences, making it an ideal fit for organizations requiring scalable, intelligent sales management. SAP Sales Cloud, SAP Commerce Cloud, and SAP Service Cloud collectively won the 2025 TrustRadius Buyer's Choice Award, underscoring their capabilities and the value they deliver to customers. This recognition confirms the software's ability to drive business success through exceptional customer experience solutions.

Still not sure if SAP Sales Cloud is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.

SAP Sales Cloud Features

SAP Sales Cloud simplifies selling through embedded generative AI, offering assisted outreach, guided selling, and accurate forecasting. These capabilities are extended enterprise-wide using the SAP CX AI Toolkit and Joule to enhance sales productivity.

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The platform empowers digital channel engagement using AI-enhanced tools that refine user experiences, improve responsiveness, and drive smarter sales decisions through an interactive, insight-rich dashboard tailored to optimize modern selling environments.

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The software delivers powerful, AI-driven mobile capabilities, enabling impactful sales conversations and actions anywhere. Field teams benefit from seamless access to customer insights and tools via the SAP Sales Cloud mobile application.

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Sales automation becomes intelligent and scalable, increasing win rates and boosting revenue. SAP Sales Cloud unifies key selling activities under one framework, ensuring consistent execution and enabling adaptive strategies across growing sales teams.

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The platform enhances field productivity by offering a complete view of account audits, performance trends, and store-level execution. It empowers retail-focused teams to optimize outcomes with streamlined tools designed for real-time, location-specific selling tasks.

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SAP Sales Cloud software supports efficient territory coverage through intelligent visit planning. Real-time data enables optimized routing, allowing field representatives to reduce costs, prioritize visits, and increase revenue through more effective sales journey orchestration.

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Pros And Cons of SAP Sales Cloud

Pros

  • Offers detailed reporting features for internal use and customer presentations

  • Simplifies contract reviews by allowing multiple stakeholders to collaborate

  • Facilitates communication with customers across different regions

Cons

  • Uploading documents can cause errors in numbering, spacing, and formatting

  • Lacks text highlighting features

SAP Sales Cloud Reviews

Total 3 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

JB

Jay B.

Admin, 101-500 employees

5.0
November 2024

“Excellent Support

Pros

The comprehensive 360-degree customer view is perfect for me and how the automation features work alongside AI-driven insights. The omnichannel support makes managing everything much smoother and the case management with SLA tracking keeps me on top of everything. What stands out most is how customizable and scalable it is, I can adapt it as my business grows. The integration with other SAP solutions is easy and the customer-centric design makes daily operations much more efficient.

Cons

Starting out with this can be pretty confusing, especially if you're unfamiliar with the SAP ecosystem. Setting it up takes a long time and often requires hiring costly consultants just to get things moving. Implementation feels slow and drawn out, especially when custom features or third-party integrations are involved. There are also some downsides, the interface isn't the most user-friendly, flexibility is lacking, performance can lag at times and overall it's definitely on the pricey side.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

AK

Aashutosh K.

IT, 1-10 employees

5.0
November 2024

“Great with automation features

Pros

The interface is incredibly clean and easy, making it easy to navigate without any learning curve. Implementation was smooth since all the features we needed were readily available. What really stands out is the customer support, they're always there when we need help, no matter how often we reach out.

Cons

I think the integration could be smoother and more simplified, though its still pretty great overall.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

GP

Garry P.

Education, 101-500 employees

5.0
November 2024

“Streamlines for Sales

Pros

The integration with other SAP systems really stands out for us, it keeps our data consistent across student support, sales and admissions departments. This simplifies our processes and lets us focus on meaningful conversations with prospective students rather than wrestling with data inconsistencies.

Cons

Getting the hang of this system isn't easy, new users often feel confused despite how powerful it is and it takes a lot of training to fully understand everything. We've also run into limitations with customization, which makes it harder to customize certain workflows to fit the way we do things at Masai School. On top of that, system updates occasionally bring small issues that force the team to tweak their usual processes.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

View All 3 Reviews

Frequently Asked Questions

SAP Sales Cloud integrates with key applications across the SAP ecosystem, enabling streamlined workflows and efficient data exchange, including native support for S/4HANA and connections with Mediafly, Gainsight CS, and Zoovu.

SAP Sales Cloud supports multiple languages, including English, German, Spanish, and French.

SAP Sales Cloud features support through contact form submission, phone, chat, FAQs, trials, demos, support portal, and newsletter.

Yes, SAP Sales Cloud offers an API.

SAP Sales Cloud is well-suited for a wide range of industries, including aerospace and defense, banking, retail, telecommunications, utilities, life sciences and healthcare, as well as the automotive sector.

Yes, SAP Sales Cloud offers a dedicated mobile application for iOS and Android devices.

SAP Sales Cloud’s cloud-native Version 2 is priced from $134/user/month, offered in one-user monthly blocks with contract terms between 3 and 36 months. Request a detailed SAP Sales Cloud cost breakdown for your organization today.