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SendPulse

SendPulse

Last Updated

Overview

SendPulse CRM is an all-in-one sales and communication management platform built to streamline customer interactions. While it has limited customization, its automation tools, chatbot flows, and omnichannel inboxes make it a versatile pick for small and growing teams.

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Overall Rating

Based on 27 users reviews

4.6

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

SendPulse Specifications

Contact Management

Lead Management

Opportunity Management

Sales Pipeline Tracking

View All Specifications

What Is SendPulse?

SendPulse CRM is a collaborative customer relationship management (CRM) system that streamlines contact management, sales automation, communication, and document handling. It helps users organize client data, manage inquiries, track deals, and automate routine tasks. With built-in tools for email, SMS, and task assignment, teams can stay aligned and productive. The platform offers a clear, centralized workspace to simplify daily operations and improve customer relationship processes.

SendPulse Pricing

SendPulse offers two main pricing options: subscription plans and pay-as-you-go plans, allowing users to choose based on their usage and business size.

  • Lite – $15/month
  • Basic – $46/month
  • Standard – $135/month
  • Pro – $205/month
  • Enterprise – $327/month
Get a customized SendPulse cost quote to find the best fit for your needs.

Disclaimer: The pricing is subject to change.

SendPulse Integrations

The software supports integration with multiple systems and platforms, such as: 

  • OneBox OS
  • Pipedrive
  • Vtiger CRM
  • Creatio
Watch the SendPulse demo to learn more about its integration arrangements.

Who Is SendPulse For?

SendPulse is well-suited for professionals across a diverse range of industries, including:

  • E-commerce businesses
  • Marketing agencies
  • Education and online course providers
  • Service-based businesses
  • Startups and SMEs

Is SendPulse Right For You?

If you're looking for a centralized platform to manage customer interactions across email, chat, and SMS, SendPulse CRM is a solid option. It suits businesses aiming to streamline repetitive tasks and gain better visibility into the customer journey.

Still doubtful if SendPulse software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

SendPulse Features

This feature enables efficient management of each stage in the sales process. Deals can be created, linked to contacts, and assigned to responsible team members to ensure consistent tracking and progress.

See How It Works

This feature supports direct interaction with customers through contact cards or deal pages. Messages can be sent via email or messaging apps, keeping all communications organized and accessible.

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This feature consolidates client information into detailed contact cards. Custom fields and notes can be added to enhance understanding and support future interactions.

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This feature automates deal creation triggered by customer actions in chatbots, forms, or automation flows. It reduces manual tasks and maintains an active pipeline.

See How It Works

This feature facilitates collaboration by allowing team members to work on shared projects, delegate tasks, and manage responsibilities within a centralized CRM workspace.

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Pros And Cons of SendPulse

Pros

  • Offers a wide array of marketing channels in one platform (email, SMS, chatbots)

  • Provides a generous free plan that includes a robust set of features for startups

  • The drag-and-drop editor is user-friendly and doesn't require technical skills

Cons

  • Some users have noted that the interface can be overwhelming initially due to the number of features

  • The platform might be technical to set up

SendPulse Reviews

Total 27 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

41%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

IA

Izuhunwa A.

Professional Training & Coaching, N/A employees

More than a year

4.0
June 2025

“Time saving email templates

Pros

I enjoy customizing email templates for my work and being able to reuse them saves me a lot of time. The drag and drop features make my process much more efficient.

Cons

I don't like some restrictions in the email creation interface. I can't add a customer's name or emoji in the preheader, only in the subject line. Plus, when resending to subscribers who didn't open the initial email, the preheader text can't be edited.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

OS

Oyeniran S.

E-Learning, N/A employees

More than a year

5.0
June 2025

“Free packages that help grow

Pros

For my small business, free packages with automation and other tools have been invaluable. I wouldn't have had access to these features elsewhere and it's helped me grow.

Cons

Reducing the free list from 2,500 to 500 at a time was frustrating. I think a cut down to 1,000 would be more reasonable to support small businesses like mine. It stopped me unexpectedly.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

9

LO

lahoucine O.

Accounting, N/A employees

Less than a year

5.0
June 2025

“simple multi channel features

Pros

Using the multi channel features and automation tools, I find the interface simple and easy to work with. It makes my daily tasks much simpler.

Cons

Template customization is limited for me, the UI can feel outdated sometimes, automation setup is a bit tricky and loading can be slow. The chatbot functionality is also limited.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

View All 27 Reviews

Frequently Asked Questions

SendPulse suits e-commerce, marketing agencies, educators, service businesses, and SMEs, offering flexible tools for automation and communication.

Yes, SendPulse offers an API for email, push notifications, SMTP, and chatbot services. It enables integration with custom systems and third-party apps.

SendPulse offers 24/7 live chat, email support, and video tutorials. Assistance is available in English, Portuguese, Spanish, Russian, and Ukrainian.

The software supports integration with several third-party systems and platforms, including OneBox OS, Pipedrive, Vtiger CRM, and Creatio.

SendPulse supports multiple languages including English, Spanish, Portuguese, Russian, and more.

Yes, SendPulse has mobile apps available for both Android and iOS.

SendPulse offers two pricing options: subscriptions and pay-as-you-go. Plans start with Lite at $15/month, Basic at $46/month, Standard at $135/month, Pro at $205/month, and Enterprise at $327/month. Request a custom SendPulse price quote to find the best fit.