SMS-iT

SMS-iT

4 Review(s)

Overview

SMS-iT combines intelligent automation, AI agents, and omnichannel tools into a unified growth engine. With over 60 microservices, it simplifies complexity. While it may take some onboarding, it's an ideal fit for tech-forward SMBs ready to scale smarter and get results without growing overhead.

Overall Rating

Based on 4 users reviews

4.8

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

SMS-iT Specifications

Contact Management

Lead Management

Customer Communication Tracking

Customer Segmentation

View All Specifications

What Is SMS-iT?

SMS-iT is an advanced Agentic AI platform that functions as a Results-as-a-Service (RAAS) ecosystem, designed to automate and scale business operations. It moves beyond traditional customer relationship management (CRM) platform by integrating intelligent automation, a semi-sentient AI, and over 60 microservices to manage sales, marketing, and customer communications.

SMS-iT Pricing

Businesses can choose from the following SMS-iT price plans:

  • RAAS-iT© (Create Your Own Plan) - Starting from $9/month
  • Starter - $299/month
  • Business - $699/month
  • VIP - $999/month
  • Enterprise - $1,999/month
A 7-day free trial is available with all the aforementioned plans. Request a personalized SMS-iT pricing quote for your business today!

Disclaimer: The pricing is subject to change.

SMS-iT Integrations 

The software supports integration with multiple systems and platforms, such as:

Watch the SMS-iT demo to learn more about its integration arrangements.

Who Is SMS-iT For?

SMS-iT is ideal for a wide range of industries and sectors, including:

  • Retail
  • E-commerce
  • Healthcare
  • Real estate
  • Education
  • Manufacturing

Is SMS-iT Right For You? 

SMS-iT is the right fit for businesses seeking a powerful, all-in-one solution to drive growth through intelligent automation. Its standout feature is the ‘Agentic AI' core, which transforms the platform from a simple set of tools into a proactive business ecosystem.

The platform is particularly suited for tech-savvy SMBs and startups aiming to achieve enterprise-level efficiency without the associated overhead. If you want to leverage AI for predictable results and unify your entire tech stack, this platform is built for you.

Still doubtful if SMS-iT is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

SMS-iT Features

With SMS-iT, users can deploy intelligent, autonomous agents that learn from interactions to handle complex tasks 24/7. These AI personas can qualify leads, manage customer support inquiries, and execute workflows, significantly reducing manual workload and improving operational efficiency for your business.

See How It Works

SMS-iT helps users gain deep, real-time insights into every aspect of their business with an AI-powered analytics suite. The platform provides actionable data on campaign performance, sales funnels, and customer engagement, enabling users to make smarter, data-driven decisions for predictable growth.

See How It Works

The platform offers an intuitive drag-and-drop builder to create complex, intelligent workflows. It automates everything from lead nurturing and marketing campaigns to customer follow-ups and internal tasks, saving time and ensuring no opportunity is missed across your entire operation.

See How It Works

SMS-iT unifies all customer conversations into a single, smart inbox. The platform integrates over 22 channels, including SMS, MMS, RCS, social media, email, and voice, allowing for seamless omnichannel communication and a consistent customer experience.

See How It Works

Pros And Cons of SMS-iT

Pros

  • Includes voice and fax for a broadened reach

  • Allows users to easily store contacts and message customers

  • Smoothly sends bulk SMS to customers and prospects

Cons

  • Takes time to learn and fully understand the system

  • Alert system sometimes triggers false positives

SMS-iT Reviews

Total 4 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

25%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

JR

Jeffery R.

IT, employees

5.0
May 2023

Smooth experience

Pros

What stands out most to me is how easy it is to use. Everything just flows nicely when I'm moving through the system which makes it feel pretty natural.

Cons

I wouldn't call it a flaw exactly since it's more of a design thing but when I try switching from the Cloud version to the Decentralized one, the link's so hard to notice it ends up being confusing.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

9

SH

Syed H.

eCommerce, employees

4.0
December 2022

Great for SMS marketing

Pros

It's been such a great tool for sending bulk messages to both new leads and existing customers. I'd definitely recommend starting with this software and I'm really excited for the v2 release, they've announced some pretty awesome upgrades.

Cons

I've been waiting on the newer version since the current design looks kind of old. Even with v2 improvements coming in I still feel the overall layout and experience could use a serious boost.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

RW

Renee W.

Social Media, Advertising, Marketing, employees

5.0
November 2022

Easy and effective tool

Pros

I've found it super useful for reaching out to leads through both text and voice. It's easy to find my way around the interface and getting free B2B leads each month is a nice bonus I didn't expect.

Cons

I honestly can't think of anything major that's wrong with SMS-IT. It's been great for me and I haven't really run into anything that stands out as a big issue.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Frequently Asked Questions

Yes, SMS-iT offers an API.

Yes, it offers a mobile app.

SMS-iT software is primarily available in English.

SMS-iT offers five main plans: RAAS-iT© (from $9/month), Starter ($299/month), Business ($699/month), VIP ($999/month), and Enterprise ($1,999/month). Get in touch for a personalized SMS-iT cost estimate.

SMS-iT integrates with over 1,000 apps including HubSpot, Shopify, Google Sheets, Twilio, ActiveCampaign, and Facebook.

Businesses operating in various industries and sectors, including construction, consultancy, healthcare, and fitness benefit from SMS-iT features.

SMS-iT offers 24/7 expert support through email, live chat, and phone. It also offers a help center.