Last Updated
Overview
WoowUp unifies retail customer data into a 360° profile across online and offline channels, powering omnichannel CRM, AI-driven recommendations, and automated segmentation. While the interface is slightly complex, it enables personalized journeys, advanced analytics, and data-driven loyalty.
Overall Rating
Based on 9 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
WoowUp Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is WoowUp?
WoowUp operates as an omnichannel CRM tailored for retail brands, unifying customer data from e-commerce and physical stores into complete 360° profiles. It empowers marketing teams to craft personalized campaigns across email, SMS, push, web, and ads, while enabling AI-powered product recommendations through WoowUp Predict. It delivers advanced segmentation, campaign automation, and real-time analytics that measure omnichannel performance and boost customer loyalty across all touchpoints.
WoowUp Pricing
WoowUp Integrations
WoowUp integrates with:
- VTEX
- Shopify
- WooCommerce
- Prestashop
- bsale
- Dragonfish
- Oracle
Who Is WoowUp For?
WoowUp is suitable for the following sectors:
- E-commerce
- Marketing
- Retail
- Sales
Is WoowUp Right For You?
WoowUp software is suitable for businesses aiming to unify customer data from physical stores and ecommerce for smarter marketing. It offers detailed segmentation, behavior tracking, and omnichannel campaign orchestration. The platform also provides real‑time performance reports, customer LTV metrics, and analytics dashboards.
Still not sure if WoowUp is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.
WoowUp Features
Advanced Segmentation
WoowUp enables segment creation using pre-designed filters and custom conditions based on customer behaviour, purchase history, RFM values, preferred channels, SKUs, and visit frequency. It adapts segmentation logic to deliver value-based clusters aligned with marketing goals.
Marketing Automation
The software automates personalized campaigns across email, SMS, push, web pop‑ups, ads, and remarketing based on behavioural triggers. It allows creation of flows like welcome messages, cart abandonment reminders, cross‑sell offers, and repurchase triggers.
Business Consulting
The platform offers expert consulting services tailored to retail businesses, guiding data-driven marketing, customer retention, and omnichannel strategy. It provides onboarding support, strategic advice, and regular optimization follow‑ups to enhance campaign performance.
Analytics
The system delivers omnichannel performance dashboards to track sales, customer segments, campaign effectiveness, and LTV impact across physical and online channels. It measures media, ticket value, transaction income, and customer demographics in real time.
Pros And Cons of WoowUp
Pros
Unifies online and offline customer data
Supports rich omnichannel campaign automation
Includes CDP with segmentation and RFM analytics
Offers AI-powered product recommendations
Cons
Limited email marketing testing features
Has a complex interface
WoowUp Reviews
Total 9 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars78%
4
Stars22%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Dairy, 500+ employees
Less than a year
“Powerful measuring tool”
Pros
WoowUp is a great CRM that allows us to understand much more about our customers behavior and make decisions based on that information.
Cons
The automatic mailing campaign report still has some features that I feel like need further development.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Apparel & Fashion, 101-500 employees
Less than a year
“Proven to be a strong business partner”
Pros
It is an easy to use tool with great omnichannel coverage that meets all our business needs. On top of that, the strategic support is fantastic and they are always ready to help with anything we need.
Cons
Nothing to report for now as the platform has met our needs so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 500+ employees
Less than a year
“A practical and powerful tool”
Pros
This software is very user friendly. Plus learning how to use the platform is simple and effective and the information is always clearly visible in the reports.
Cons
Sometimes the response times from technical support do not align with the urgency we expect as clients which can lead to issues with deadlines or time sensitive promotions.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Frequently Asked Questions
What language does WoowUp support?
WoowUp supports English and Spanish.
Does WoowUp has a mobile app?
No, WoowUp does not offer a mobile app.
What types of pricing plans does WoowUp offer?
The vendor offers different pricing plans according to various business needs. Get a customized WoowUp cost breakdown for your business today.
Who are the typical users of WoowUp?
The typical users of WoowUp include sectors like e-commerce, retail, sales, and marketing.
What level of support does WoowUp offer?
WoowUp offers support through blogs and e-books.
Does WoowUp offers an API?
Yes, WoowUp does offer an API.
What other apps does WoowUp integrates with?
WoowUp integrates with VTEX, Shopify, WooCommerce, Prestashop, bsale, Dragonfish, E3, and more.