Last Updated Jan 2, 2026
Overview
Be the first one to leave a review!
No review found
Pros And Cons of ScreenSteps
Pros
Powerful searchable database improves employee task performance
Supports interactive guides with checklists and workflows
Excellent responsive and helpful customer support team
Cons
Limited formatting flexibility for advanced styling requirements
Desktop app feels outdated compared to web editor
Frequently Asked Questions
Yes, ScreenSteps supports custom APIs and iframe embeds for publishing guides on third-party platforms
It integrates with tools like Slack, Microsoft Teams, Okta, Basecamp, and Salesforce.
ScreenSteps software is primarily available in English.
Typical users include contact centers, credit unions, training departments, banking operations, law firms, and internal support teams.
ScreenSteps pricing includes an Answer plan for $10/user/month, a Guide plan for $20/user/month, and an Enterprise plan with custom quote options. Request a custom ScreenSteps price for your business now.
ScreenSteps does not currently offer a dedicated mobile app; access is via web or browser extension.