Gentem

The software gathers all your unpaid and paid insurance bills into one simple computer dashboard. It turns messy insurance paperwork into clear visual charts that track how fast you are getting paid and where your money is stuck. Instead of paying an accountant to spend days building complex Excel spreadsheets, owners can look at a single chart to see exactly which insurance companies are delaying their payments and where the clinic is losing money.

The moment an insurance company finishes paying its portion of a bill, the software instantly calculates what the patient still owes. It then automatically schedules digital bills to go out based on the clinic's rules. It completely eliminates the unproductive front-desk tasks of printing out paper bills, stuffing them into envelopes, and mailing them.

The system acts like an automatic spell-checker for medical bills. Right before a bill is sent to an insurance company, the AI automatically scans the codes to make sure there are no typos or missing information. If it finds a mistake, human coding experts double-check it. It stops mistakes before the bill leaves the office. This ensures the insurance company accepts and pays the bill on the very first try, saving the staff from spending weeks redoing rejected paperwork.

Gentem sends a secure, clickable payment link directly to the patient's smartphone via text message or email. The patient clicks the link and can pay their balance instantly using a credit card or Apple Pay. Patients get a simple, modern way to pay on their phones instead of receiving a confusing paper bill weeks later. For the clinic accountant, the moment the patient pays on their phone, the system automatically updates the office books.

This platform does the work of creating superbill and CMS-1500 forms automatically for out-of-network claims, which generally require users to create on their own at their clinics. Patients can now use different means of payment for their dues and can opt for payment using FSA or HSA cards instead of regular credit cards.