Insta Software

Horrible Service

Pros

It seemed like a well-conceived product when I first bought it.

Cons

The service quality has significantly declined, evident in their reluctance to address issues until AMC payments are due. Furthermore, they've recently initiated charges for previously complimentary services, seemingly to coerce customers into transitioning to their cloud-based systems.

Worst Experience in my Professional Career

Pros

They really convince you how great it is, but once you sign the contract and hand over the cheques, good luck!

Cons

Engaging with the team proves to be an arduous task, characterized by the sudden disappearance of sales representatives post-payment. This lack of continuity is exacerbated by the team's disregard for our attempts to cancel, as evidenced by their ignoring of our last 15 calls within a mere 7-day span. It's a testament to their unprofessionalism, leaving us to caution against considering their software altogether.

The most horrible support

Pros

The support is absolutely the worst I've ever encountered. It's nonexistent. Once you purchase the software, you're on your own. If you run into even the simplest problem, no one is there to help. Once you're in the business, it's very hard to switch software, so be careful. Don't start! It's such a shame because it's good software.

Cons

Though the software boasts commendable features, the same cannot be said for its support system, which borders on non-existent, leaving users stranded with unresolved issues.

Insta- New way for Hospital Management

Pros

It's one of the best cloud-based hospitality management software.

Cons

The onboarding process for hospital staff onto new systems is notably time-intensive, suggesting a significant investment of resources.

poor on site training

Pros

The software is expensive, but it's challenging to use due to the lack of onsite training.

Cons

Within the software, there exists a noticeable deficiency in seamless transitions between its various sections, hindering the user experience.

Best Product

Pros

Insta Practo hospital management software meets all the needs of the healthcare industry. It's intuitive, and the mobile app with all its modules is fantastic. It provides everything on one platform, managing doctor visits and appointments periodically. It's the best software compared to others in the market.

Cons

I've encountered no setbacks with this product, despite the abundance of software providers in the market. Insta Practo, in particular, stands out for its impeccable performance.

is essay to use

Pros

There are some basic flaws that need addressing. Customer service doesn't call back if I leave a voice message.

Cons

While the software comprehensively covers various aspects, the functionality within modules often falls short, necessitating further enhancement for a more seamless user experience.

ICD Cording Module, Inpatient Module and Report Builders

Pros

Referring to the current HMS Ver. 11.0.4 of BHR, I believe the user interface should be improved. Although Insta HMS covers a vast area, some modules like Dietary (very basic), Procurement (no purchase requisition, PO amend & re-approve, etc.), Laboratory (only one Test Template available and difficulty configuring worksheet print paper size), and Stores Functionalities (no stock items reject process after transfer through an Indent or direct transfer, better to have a stock uploading facility after a stock take) still need improvement. It needs alert and acknowledgment features. It would be better if the HMS allowed access for all views (data tables) for HMS administrators only for viewing purposes, solving many report-related issues. There are issues in the Doctor Payment module (unable to assign one doctor to multiple departments, not separating doctor fees in packages), and major issues with implementing new taxes like VAT. I suggest implementing a tax module where customers can set their own taxes. The developed channeling module (consultant bookings, payments, visits, and further processes) didn't meet our requirements, so we had to use a local channeling product. While the solution is in good status for a new job, it doesn't match the SLA or provide adequate support.

Cons

The incorporation of new taxes like VAT poses a considerable challenge, underscoring the necessity for a dedicated tax module that empowers customers to tailor taxes according to their specific requirements.

This software is very useful,you can manage a number of practices by using this software .

Pros

It is intuitive, easy to use, and the reports are fantastic. It's robust software that takes care of nearly all the needs of a medical institution.

Cons

The presence of fundamental loopholes necessitates attention, particularly concerning the lack of responsiveness from customer service post-voicemail.

rich in functionality.

Pros

It covers almost everything needed for daily operations in any health facility.

Cons

While the software is expansive in its coverage, the inadequacies within modules persist, highlighting the imperative for enhanced user-friendliness, especially tailored to the medical community.