Mend

Mend EHR Software is a cloud-based healthcare management system that supports integration with multiple EMR and practice management tools. The solution enables practitioners and patients to share and connect assessments, photos, files, messages, and data. Their platform adheres to HIPAA guidelines and allows users to effectively communicate with their patients using an internet connection. Their video conferencing and live chat tools can easily be used on desktop or mobile devices.

The cloud-based healthcare communication platform allows users to share information with their patients or within the healthcare facility through a drag-and-drop interface to upload data and invite patients to chat by sending email links. Mend makes it easier for patients to schedule or reschedule their appointments at any time. Their patient self-scheduling feature reduces no-shows and increases the overall productivity of the organization.

Price

The pricing plan for the vendor starts at $99 per month.

Support

The software offers support through email, phone, online chat, and tutorials.

USP

With Mend, customers can click a link from the organization’s website or via text message to complete their forms digitally without any hassle.

Product Advantages

The vendor supports integration with multiple PM and EHR systems.

Product Limitations

Users face some glitches with a poor internet connection.

Mend Features

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EMR/EHR

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e-Prescribing

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Patient Portal

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Compliance Tracking

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Practice Management Software

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Patient Demographics

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Lab Integration

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Employee Management

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Appointment Scheduling

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Voice Recognition

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Mobile App

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Telemedicine Software

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Appointment Reminders

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Reporting and Analytics

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Medical Billing Service

Mend Pricing

Small Organization

Within Budget

Medium Organization

Within Budget

Large Organization

Within Budget

Mend reviews

Overall Rating

18 Reviews

Excellent
17%
Good
61%
Average
22%
Poor
0%
Terrible
0%

Works Like A Charm!

May 2022

Abbie

Legacy Health

Pros:
For us, implementing Mend has been a big win for our company. This software has made healthcare more available for both providers and patients and we are very grateful for that. Thank you, Team!
Cons:
We do wish that it were more convenient to invite third parties to a video visit ahead of time.

Its awesome!

April 2022

Jessica

Canvas Health

Pros:
The ease of use is very impressive and I can easily identify functions and also send text message reminders to patients.
Cons:
I now have to add another software to the system but it is easy to learn so thats fine.

A turbulent user experience

March 2022

Brianna

Descent Pulmonary Care

Pros:
When it works it is easy to use and we can also get help from customer support without any delay in the process.
Cons:
The software only works in full-screen mode and we cannot switch between programs. It is also very prone to glitches and we have trouble creating schedules.

Gets the job done!

April 2021

Michelle

LifeSource, Inc.

Pros:
I like how Its not difficult to pick up. In general, its dependable - and it sends out a lot of emails if anything goes wrong. There are also numerous tip sheets available.
Cons:
Scheduling appointments and processing tests takes a long time.

Mend Review!

April 2021

Emoniel

Medical Services

Pros:
This system has instant Virtual Exam Room feature that makes sending a visit connection to our patients or their caregivers a breeze.Its easy to use and is very reliable when it comes to office work.
Cons:
Few functionality and less option available to customise.

A Good Investment!

April 2021

Ashley

Impower

Pros:
It is quick to use for our patients,it has put out some helpful updates in only the few months that weve been using the app. We are highly satisfied with this purchase.
Cons:
There are a few things that we wish were customizable to our company, such as the content of some patient communications and certain templates.

Pretty Average

April 2021

Emoniel

Medical Services

Pros:
The software itself is pretty smooth and streamlined. It helps create your own schedule and is easy to use and customise.
Cons:
Sometimes it takes a long time to operate and I wish it had a feature to add multiple users.

Not great in comparison

March 2021

Audry

Florida Institute of Technology

Pros:
It was great at first when I needed a telemedicine software for the first lockdown.
Cons:
There are issues with the connection and the video is always blurred. Most of the time the screen freezes and it is not good compared to the other options available.

Easy for consulting

March 2021

Jessica

Clear Choice

Pros:
It is very convenient to use during the pandemic and consult with our clients without them having to come in.
Cons:
There are some administrative issues which we have not been able to resolve.

Much better than other Telemedicine solutions

March 2021

Ashley

Compassionate Certification Centers

Pros:
I love using it and it has the send text feature to remind clients of appointments which is so convenient for me.
Cons:
The audio has to be refreshed often especially if a new doctor or nurse joins the chat.

Not the smoothest experience

March 2021

Brianna

Zoom Care

Pros:
It is easy to navigate and the customer support has been great so far.
Cons:
There has been some difficulty scheduling appointments and you are not able to use the app unless you are in full screen mode.

Necessary solution for 2020

March 2021

Jessica

PEC

Pros:
It is easy to use and a great telemedicine software. This is the need of the hour and we can manage consultations with patients remotely.
Cons:
There are some administrative issues which keep us from being 100% efficient.

Good for Telemedicine

March 2021

Bernadette

Sandhurst Community Medical Services

Pros:
The software is user-friendly and they are always available for answering questions whenever you need.
Cons:
We have to refresh to see the updates on the appointments tab and it sometimes causes us to lose the progress.

Useful for telemedicine video appointments

March 2021

Taylor

Holistic Care Unit

Pros:
We have been using it during the pandemic to see clients for non-serious illnesses and it has helped keep them connected.
Cons:
It is not that user-friendly and there are some issues with the audio and video at times.

Convenient for scheduling therapy appointments

March 2021

Kathleen

Clean by Kathleen

Pros:
I love the concept of telemedicine and now I do not have to drive a hour just to see my therapist. I can lie on the couch at home and talk to them whenever it is convenient.
Cons:
The software requires codes for connecting and they sometimes give me trouble.

Call us at

(661) 384-7070

Call us at

(661) 384-7070