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Mend

Mend Urgent Care

Last Updated Sep 20, 2024

Overview

Managing busy urgent care environments might present constant challenges. Mend Urgent Care reduces conventional restrictions by offering a telemedicine platform optimized for high-volume virtual care. Features like automated reminders that reduce no-show rates enhance patient outcomes. Explore its complete range of functionalities today!

Overall Rating

Based on 18 users reviews

3.9

Rating Distribution

Positive

78%

Neutral

22%

Negative

0%

Starting Price
$49.99

/user/month

What Is Mend Urgent Care?

Overview

Mend Urgent Care is a cloud-based telehealth platform that allows healthcare providers to conduct virtual visits and engage patients digitally. It offers HIPAA-compliant video conferencing software and tools to schedule appointments, send reminders, collect payments and integrate with existing electronic health records and practice management systems. The software helps providers expand access to care, reduce no-shows and capture more billing opportunities.

What Is Mend Urgent Care Best For?

Mend Urgent Care excels at streamlining digital workflows and automating engagement for physicians. It has tools specifically designed for telemedicine, including easy video visits that reliably connect patients to providers. Their platform can handle high-volume urgent care needs through features like automated appointment reminders that dramatically reduce no-shows.

Mend Urgent Care Pricing

Mend Urgent Care cost is based on the following plans:

  • Mend One - $49.99/user/month
  • MendEnterprise - Custom Pricing
Contact us to get details of the pricing plans today.

Disclaimer: The pricing is subject to change.

Mend Urgent Care Integrations

The software integrates with various EHR and practice management systems, including:

How Does Mend Urgent Care Work?

Here’s how to get started with the software after logging in:

  • Schedule a training session with an implementation specialist to learn the system
  • Set up your provider profile and customize the portal design
  • Enter patient demographics and insurance information either manually or via upload
  • Book your first video visit and try using features during the appointment
  • Set appointment types and availability to begin scheduling patients to avoid no-shows
  • Configure workflows like intake forms, questionnaires and post-visit surveys
The Mend Urgent Care demo takes you through all of these steps in more detail.

Who Is Mend Urgent Care For?

The software caters to healthcare organizations of all sizes, including private practices, hospitals, urgent care clinics and behavioral health groups. It can be well-suited for the following specialties:

  • Behavioral Health
  • Family Practice
  • Dermatology
  • Emergency Medicine
  • Cardiology

Is Mend Urgent Care Right For You?

Are you looking for a software to improve patient care and streamline clinical workflows? If yes, then Mend Urgent Care might be the one for you. Limited resources can curb your ability to reach all patients, but Mend Urgent Care eliminates these constraints with a flexible telemedicine platform designed for scalability.

The software securely connects clinicians and patients from anywhere via HIPAA-compliant video visits. Private sessions are encrypted and access controlled, and clinical data syncs seamlessly with your existing EHR. Moreover, the platform ensures an intuitive experience on any device.

Still not sure if it's the right choice for you? Contact us at (661)-384-7070 and let our experienced team assist you in making an informed decision.

Pros And Cons of Mend Urgent Care

Pros

  • Telehealth solutions through digital patient intake forms

  • Easy access to patient information

  • Enterprise-grade patient engagement tools to enhance communication

  • Secure and ensure data privacy

Cons

  • Technical glitches due to bugs

  • The Mend team could be improved in customer management, according to some Mend reviews

Frequently Asked Questions

Mend Urgent Care provides support via form submissions and phone.

The software caters to practices of all sizes. Be it a solo physician, a nurse practitioner, or a front desk officer, all can make use of the software.

Mend software supports the English language.

Yes, Mend works on all smartphones and tablets.

Mend Telemedicine provides web apps for iOS and Android devices.

Mend pricing starts at $49.99/user/month with discounts for non-profits and scale plans for large health systems. Request a custom quote based in your specific needs.

No, Mend Urgent Care is not free. The software does offer a free trial.

Mend is a high-performance patient engagement and telehealth platform specifically crafted for mental and behavioral healthcare organizations, aiming to support the profitable expansion of their practice and the ability to care for more patients.

According to the user reviews, Mend Urgent Care offers ease of use and helps streamline operational workflows. Some bad reviews about the software's customer support show that it could be improved.