Explore OnCall Health – a versatile healthcare solution designed for behavioral health organizations. It offers an integrated telehealth software, white-label patient portal, and analytics to enable efficient virtual care. Streamline operations, enhance patient engagement, and ensure compliance. Check out its features today!
OnCall Health Specifications
Appointment Management/Scheduling
e-Prescriptions
Lab Integration
Patient Portal
What Is OnCall Health?
Overview
OnCall Health, acquired by Qualifacts, is a patient portal and telehealth software designed for behavioral health organizations. The software offers a comprehensive suite of features including a white-label patient portal, EHR integration, appointment booking, and analytics dashboards. It enables organizations to scale their virtual care programs, simplify complicated workflows, and provide a modern patient experience through a unified platform.
What Is OnCall Health Best Known For?
The software is renowned for its customizable white-label patient portal. It allows organizations to publish a branded client portal in the app store and online for clients to match with the right providers and services. They can also purchase subscriptions and book recurring appointments. This highly configurable portal integrates seamlessly with various EHRs, empowering behavioral health providers to offer a modernized patient experience under their own identity and brand.
OnCall Health Pricing
The vendor offers the following three pricing plans:
- Growth – Custom Pricing
- Enterprise – Custom Pricing
- Custom – Custom Pricing
OnCall Health Integrations
The software supports integration with various third-party EHR systems, including:
How Does OnCall Health Work?
Here’s how you can get started with the software once logged in:
- Customize portal features and interface to match your organization's branding
- Connect with patients and book appointments through your own white-label portal
- Complete intake forms and questionnaires digitally
- Conduct 1:1 video sessions using the integrated telehealth software
- Send and receive secure messages from the HIPAA-compliant messaging module
- Integrate with existing EHR systems for a unified experience
- Use the calendar booking function to drive additional bookings
- Track program outcomes to evaluate services and growth opportunities
Who Is OnCall Health For?
OnCall virtual care and patient portal solution is designed for behavioral health organizations of all sizes. It is commonly used by:
- Certified Community Behavioral Health Clinics (CCBHCs)
- Behavioral Health Agencies
- Addiction Treatment centers
- Counseling practices
- Substance Abuse centers
Is OnCall Health Right For You?
If you are looking for a complete virtual care and patient engagement solution specifically designed for behavioral health organizations, OnCall Health may be a good fit. The automation of workflows from appointment booking to billing helps clinicians save time so they can focus on direct patient care.
OnCall Health is also committed to helping you stay compliant and ahead of state reporting while integrating best practices within your organization. Its secure platform and behavioral-health-specific workflows ensure your virtual care services meet all compliance requirements as programs continue to evolve.
Still not sure if OnCall Health is the right choice for you? Contact us at (661) 384-7070, and we will help you make the best decision.
OnCall Health Features
The HIPAA-compliant telehealth feature enables users to deliver behavioral health programs by integrating with electronic health records and providing a customizable white-label client portal. It allows for both individual and group video appointments for up to 50 clients, promoting collaborative care. Patients can also receive technical support and complete internet and device testing before every appointment for a seamless telehealth experience.
See How It WorksThe software enables users to connect with their clients through their own branded virtual care app, available on any device. It allows them to provide top-level care with features such as secure video, messaging, and expert technical support. The solution also includes a library of assessments, forms, and videos directly accessible from the client portal, making the patient experience even better.
See How It WorksThis feature efficiently collects out-of-pocket payments, subscription fees, and co-pays, streamlining the payment process for both providers and patients. Additionally, the insurance module ensures a smooth experience by quickly verifying insurance information and facilitating prompt and hassle-free claims processing.
See How It WorksOnCall Health offers a comprehensive database of reports and dashboards, providing valuable insights into every facet of agency operations. Users can gain a clear understanding of financial performance, staffing needs, program effectiveness, and client outcomes through this robust reporting tool. Overall, it helps behavioral health professionals to boost productivity and profitability.
See How It Works
