What Is OnCall Health?
Overview
OnCall Health, acquired by Qualifacts, is a patient portal and telehealth software designed for behavioral health organizations. The software offers a comprehensive suite of features including a white-label patient portal, EHR integration, appointment booking, and analytics dashboards. It enables organizations to scale their virtual care programs, simplify complicated workflows, and provide a modern patient experience through a unified platform.
What Is OnCall Health Best Known For?
The software is renowned for its customizable white-label patient portal. It allows organizations to publish a branded client portal in the app store and online for clients to match with the right providers and services. They can also purchase subscriptions and book recurring appointments. This highly configurable portal integrates seamlessly with various EHRs, empowering behavioral health providers to offer a modernized patient experience under their own identity and brand.
OnCall Health Pricing
The vendor offers the following three pricing plans:
- Growth – Custom Pricing
- Enterprise – Custom Pricing
- Custom – Custom Pricing
OnCall Health Integrations
The software supports integration with various third-party EHR systems, including:
How Does OnCall Health Work?
Here’s how you can get started with the software once logged in:
- Customize portal features and interface to match your organization's branding
- Connect with patients and book appointments through your own white-label portal
- Complete intake forms and questionnaires digitally
- Conduct 1:1 video sessions using the integrated telehealth software
- Send and receive secure messages from the HIPAA-compliant messaging module
- Integrate with existing EHR systems for a unified experience
- Use the calendar booking function to drive additional bookings
- Track program outcomes to evaluate services and growth opportunities
Who Is OnCall Health For?
OnCall virtual care and patient portal solution is designed for behavioral health organizations of all sizes. It is commonly used by:
- Certified Community Behavioral Health Clinics (CCBHCs)
- Behavioral Health Agencies
- Addiction Treatment centers
- Counseling practices
- Substance Abuse centers
Is OnCall Health Right For You?
If you are looking for a complete virtual care and patient engagement solution specifically designed for behavioral health organizations, OnCall Health may be a good fit. The automation of workflows from appointment booking to billing helps clinicians save time so they can focus on direct patient care.
OnCall Health is also committed to helping you stay compliant and ahead of state reporting while integrating best practices within your organization. Its secure platform and behavioral-health-specific workflows ensure your virtual care services meet all compliance requirements as programs continue to evolve.
Still not sure if OnCall Health is the right choice for you? Contact us at (661) 384-7070, and we will help you make the best decision.