Are you ready to transform your behavioral health and substance abuse treatment center with the cloud-based technology? Sunwave EMR can help you out. It is designed to cater to the unique needs of specialties like behavioral health and substance abuse. It's engineered to streamline workflows, significantly improving patient outcomes. Contact us to find out more.

Sunwave Software Specifications

Appointment Management/Scheduling

Eprescriptions

Lab integrations

Patient Portal

View All Specifications

What Is Sunwave EMR?

Overview

Sunwave EMR is a cloud-based electronic medical records software specifically designed to cater to the unique needs of behavioral health and substance abuse centers. This comprehensive solution offers robust customer relationship management features that address the industry's specific pain points. By providing a secure platform for managing patient details, documentation, medications, and more, Sunwave EMR streamlines workflows and improves patient outcomes.

What Is Sunwave EMR Best For?

Among its competitors, Sunwave stands out for its comprehensive suite of features tailored specifically for behavioral health and substance abuse treatment centers. Some of its features include its ability to integrate various functions such as customer relationship management, telehealth, and billing into one unified platform, eliminating the need for multiple software. This results in more streamlined operations and better resource management within one system.

Sunwave EMR Pricing

Sunwave EMR cost is based on a customer’s needs and requirements. To discuss Sunwave EMR pricing plans, get in touch with us.

Sunwave EMR Integrations

The following are some of the integrations offered by Sunwave health software:

  • PayPal
  • WordPress
  • Stripe
  • Twilio
  • Five9

How Does Sunwave EMR Work?

Here’s how to get started with the software after its successful installation:

  • Log in your organization's profile in the system, including details like the clinic's name, location, contact information, and operational hours
  • Add users to the system, assign roles and permissions based on their responsibilities. This ensures that each team member has access to the necessary features and data
  • Import existing patient data into the system. Sunwave supports bulk import, making it easy to transition from your previous EMR system
  • Customize templates for patient records, treatment plans, and other documents as per your organization's needs
  • Set up the e-prescribing feature, allowing healthcare providers to electronically send prescriptions directly to pharmacies
  • Configure your billing settings, including insurance providers and payment methods. This will streamline your revenue cycle management
  • Connect Sunwave with any third-party software that your organization uses. This could include pharmacy systems, lab systems, or payer integrations
The Sunwave EMR demo takes you through all of these steps in more detail.

Who Is Sunwave EMR For?

The software caters to the following small and large practices:

  • Behavioral health providers
  • Medication-assisted treatments
  • Substance abuse treatment centers 

Is Sunwave EMR Right For You?

Ready to revolutionize your treatment center's workflow and enhance patient outcomes? If yes, then look no further than Sunwave EMR! For it targets behavioral health facilities and substance abuse treatment centers of all sizes, from small clinics to large healthcare organizations. It is designed specifically for the healthcare industry, focusing on the needs of clinical departments. The software is also suitable for non-profit organizations, alumni management solutions and is a reliable platform providing mental health services.

Still not sure if it's the right choice for you? Contact us at (661) 384-7070 and let our experienced team assist you in making an informed decision.

Sunwave Software Features

The integration of CRM, EMR, RCM, and billing ensures a seamless workflow, which significantly reduces operational inefficiencies and costs. Sunwave's integrated software solutions not only streamline operations by bringing all aspects of patient care and facility management under one roof, but also enhance data visibility and accessibility across the organization. Which allows informed decision-making and improved patient outcomes. e-Prescribing  With Sunwave's e-prescribing feature, healthcare providers can send prescriptions directly to pharmacies, reducing the chances of miscommunication and medication errors. This not only enhances patient safety but also increases efficiency by eliminating the need for paper prescriptions. It also allows for easy tracking and management of medication history, resulting in more effective patient care.

how it worksSee How It Works

Sunwave's patient portal provides patients with secure online access to their health information, enabling them to actively participate in their healthcare journey. Patients can schedule appointments, communicate with their healthcare providers, view lab results, and manage their medical records, promoting transparency and fostering stronger patient-provider relationships.

how it worksSee How It Works

Compliance tracking in Sunwave ensures that your facility adheres to all relevant regulations, minimizing the risk of penalties and reputational damage. By optimizing treatment plans, this feature enhances the chances of patient recovery, thus improving the overall effectiveness of your healthcare services. Compliance tracking also helps in maintaining high standards of care, reinforcing trust and confidence among patients. 

how it worksSee How It Works

Sunwave's practice management software automates various administrative tasks like scheduling, billing, and reporting, freeing up healthcare providers to focus more on patient care. It enhances operational efficiency by reducing paperwork and manual tasks, resulting in cost and time savings. Additionally, it provides valuable insights through analytics, helping in performance assessment and strategic planning.

how it worksSee How It Works

Pros and Cons of Sunwave Software

Pros

  • Sunwave software is highlighted for its user-friendly interface
  • All components within the system work together; form completion, manage documentation, which makes reporting efficient
  • Sunwave offers a centralized database that combines CRM, EMR, and billing functionality
  • The software is adaptable to the ever-changing demands of the clinical field
  • The telehealth feature provides individual or group sessions, according to your need

Cons

  • Implementing can be challenging in the beginning, according to Sunwave EMR reviews
  • Offers state-of-the-art features, it may be slightly costly for smaller organizations or startups operating on a tight budget

Sunwave Software Reviews

Overall Rating

4.5

33 Reviews

Rating Distribution

5

star

(19)

4

star

(10)

3

star

(4)

2

star

1

star

June 2023

Great software

Vicki

Mental Health Care

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

Pros

One thing I truly appreciate about this software is its convenience. It provides a highly user-friendly experience, making it easy for new users to adapt. Compared to many other programs, it is much more intuitive. Additionally, I find it comforting that it saves all my information, so I never have to worry about losing data if I step away.

Cons

Honestly, I cant think of any drawbacks when it comes to this software.

May 2023

Great all-in-one platform for substance abuse and mental health management

Anonymous

Mid-Market

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

Pros

Sunwave offers a centralized database that combines CRM, EMR, and billing functionality. It provides a comprehensive solution for managing substance abuse and mental health.

Cons

One improvement I would suggest is the inclusion of G/L accounting or a QuickBooks integration, which would enhance the financial management aspect of the platform.

May 2023

Love it, Love it, Love it

Cody

Mental Health Care

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

Pros

I absolutely adore Sunwave. The system is incredibly user-friendly, and the support staff has been nothing short of amazing. Any issues we encountered were promptly addressed.

Cons

Although some of the training sessions were a bit brief, they were recorded, allowing us to revisit them for review.

May 2023

Love it Love it Love it

Cody

Mental Health Care

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Pros

The variety of features and the ability to customize are standout points.

Cons

Trainings were a bit short but having recorded sessions allowed for reviewing.

March 2023

My Opinion

KAREN

Hospital & Health Care

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

Pros

Sunwave has made it much easier for us to transition away from paper records and improve our tracking and adherence to protocols. Telehealth capabilities have been particularly invaluable during the COVID-19 pandemic.

Cons

Im deeply impressed by how customizable the product is.

November 2022

Great program

Lauren

Hospital & Health Care

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

Pros

Ive had an excellent experience with Sunwave. Our representative has been truly amazing. She is wonderful to work with, always helpful and friendly. I particularly enjoy the reporting capabilities and the flexibility to move forms and clients through various programs and admissions.

Cons

While I appreciate the reporting features, I would like them to be more customizable. That would be a great improvement.

August 2022

I highly recommend this Software

Heidi

Hospital & Health Care

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

Pros

This software is incredibly user-friendly, with all components seamlessly working together for efficient reporting. It has also proven to be excellent for compliance auditing and has significantly reduced the time spent on billing.

Cons

The only downside was the initial learning curve of adapting to a new system, which is never fun.

February 2022

Sunwave

Tanya

Mental Health Care

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

Pros

Sunwave is a fantastic service. Francese, the representative, is always available, knowledgeable, clear, and patient. Its a great program for writing reports and its easy to use.

Cons

Every aspect of the program is user-friendly, so I dont have any cons to mention.

October 2021

You cant beat Sunwaves staff!

Tabitha

Mental Health Care

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

Pros

The standout aspect of Sunwave for me is the exceptional customer service. From the initial setup, customer support was always available and provided thorough explanations. As our Product Consultant, she remained responsive and even visited our new facility to ensure a smooth implementation. Their kindness, attentiveness, and belief in their product truly shine through.

Cons

In other software Ive used, I had the ability to create and edit forms. While I dont particularly enjoy the time spent on form/software development and editing, it was convenient to make immediate changes instead of submitting a ticket and waiting for updates.

July 2021

Great system for Substance Abuse

Sabrina

Medical Practice

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

Pros

Excellent dashboards easy navigation and overall user-friendly features.

Cons

Requires multiple clicks but still gets the job done.

Frequently Asked Questions

Yes, Sunwave EMR has an application for use.