Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
Sunwave EMR Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Patient Portal
- Customizable Forms
Sunwave EMR Features
Integrated Solutions
The integration of CRM, EMR, RCM, and billing ensures a more efficient workflow, which significantly reduces operational inefficiencies and costs. Sunwave's integrated software solutions not only improve operations by bringing all aspects of patient care and facility management under one roof but also enhance data visibility and accessibility across the organization, which allows informed decision-making and improved patient outcomes.
E-Prescribing
With Sunwave's e-prescribing feature, healthcare providers can send prescriptions directly to pharmacies, reducing the chances of miscommunication and medication errors. This not only enhances patient safety but also increases efficiency by eliminating the need for paper prescriptions. It also allows for easy tracking and management of medication history, resulting in more effective patient care.
Patient Portal
Sunwave's patient portal provides patients with secure online access to their health information, enabling them to actively participate in their healthcare journey. Patients can schedule appointments, communicate with their healthcare providers, view lab results, and manage their medical records, promoting transparency and supporting stronger patient-provider relationships.
Compliance Tracking
Compliance tracking in Sunwave ensures that your facility adheres to all relevant regulations, minimizing the risk of penalties and reputational damage. By optimizing treatment plans, this feature enhances the chances of patient recovery, thus improving the overall effectiveness of your healthcare services. Compliance tracking also helps in maintaining high standards of care, contributing to consistent patient care practices.
Practice Management Software
Sunwave's practice management software automates various administrative tasks like scheduling, billing, and reporting, freeing up healthcare providers to focus more on patient care. It enhances operational efficiency by reducing paperwork and manual tasks, resulting in cost and time savings. Additionally, it provides valuable insights through analytics, helping in performance assessment and strategic planning.
Appointment Management And Scheduling
The software provides appointment management and scheduling tools that help teams organize patient visits using shared calendar views. It supports patient check-ins, sends automated reminders and notifications, and helps reduce missed appointments. These capabilities help care teams manage daily schedules with less manual coordination and fewer administrative delays.
SunwaveAI
The platform includes SunwaveAI as an in-built assistant that supports clinical documentation in behavioral health workflows. It helps generate therapy notes, assessments, and summaries using patient information stored in the system. The feature works within the EMR, supporting structured documentation, compliance requirements, and consistent record keeping for care teams.
Pros And Cons of Sunwave EMR
Pros
Easy-to-use interface helps users navigate the system
Connected tools make documentation and reporting easier
Centralized system keeps CRM, EMR, and billing together
Flexible design adjusts to changing clinical needs
Telehealth feature supports individual and group sessions
Cons
Implementing can be challenging in the beginning, according to Sunwave EMR reviews
Offers state-of-the-art features, but it may be slightly costly for smaller organizations or startups operating on a tight budget
Reporting features could be more customizable
Sunwave EMR Reviews
Total 17 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars47%
4
Stars47%
3
Stars6%
2
Stars0%
1
Stars0%
Share your experience
Vicki
Mental Health Care, 11-50 employees
“Sunwave EMR is an amazing software”
Pros
One thing I truly like about Sunwave EMR is its ease of use. Also it provides a highly user-friendly experience, making it easy for new users to adapt. Compared to many other programs, it is much more intuitive. Additionally, I find it comforting that it saves all my information so I never have to worry about losing data if I step away.
Cons
Honestly, I cant think of any drawbacks when it comes to this software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Medical Practice, 101-500 employees
“Comprehensive platform”
Pros
Sunwave offers a centralized database that combines CRM, EMR and billing functionality. It provides a comprehensive solution to us for managing substance abuse and mental health.
Cons
One improvement I would suggest is the inclusion of G/L accounting or a QuickBooks integration, which would enhance the financial management aspect of the platform.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Cody
Mental Health Care, 11-50 employees
“The BEST!!!!!”
Pros
I absolutely adore Sunwave. The system is incredibly user-friendly and the support staff has been nothing but amazing. Any issues we encountered were promptly addressed by them.
Cons
Even though some of the training sessions were a bit brief but the good thing is that they were recorded so we were able to revisit them for review.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Frequently Asked Questions
Does Sunwave EMR have an app?
Yes, Sunwave EMR has an application for use.
Does Sunwave EMR support mobile devices?
Yes, Sunwave EMR supports mobile devices.
How much does Sunwave EMR cost?
Sunwave EMR pricing is estimated at $800–$4,500/month based on similar behavioral health EMR systems. Final cost may vary depending on provider seats, selected modules, and facility size or patient volume. Get a detailed Sunwave EMR cost breakdown to make an informed decision.
Is Sunwave EMR free?
No, the best behavioral health EMR, Sunwave, is not free.
What languages does Sunwave EMR support?
The software supports English.
What other apps does Sunwave EMR integrate with?
Sunwave EMR, the behavioral health software, integrates with the following: Twilio, PayPal, Stripe, WordPress, and Five9.
Who are the typical users of Sunwave EMR?
Typical users of EMR Sunwave are healthcare organizations, specifically those dealing with behavioral health and substance abuse treatment.
Does Sunwave EMR offer an API?
Yes, Sunwave EMR offers an API.
What level of support does Sunwave EMR offer?
Sunwave EMR offers support via phone and an online contact form.


