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ZenCharts software is a cloud-based EHR solution, tailored for behavioral healthcare, offering features like e-prescribing, patient tracking, and smart scheduling. Its HIPAA-compliant platform ensures data security, making it ideal for addiction treatment centers and mental health facilities. Experience streamlined processes enhanced patient care, and efficient practice management with ZenCharts.

ZenCharts Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

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What is ZenCharts?

Overview

ZenCharts EHR, now acquired by Lightning Step, is a cloud-based EHR solution that assists users with e-prescribing, billing, patient tracking, scheduling, and more. It is designed to assist behavioral healthcare providers, mental health centers, and eating disorder facilities using auto-populating forms, analytics, measurement-based tools, and more. The system also includes an integrated messaging system that allows providers to communicate with each other.

Additionally, the System is a leading electronic medical records (EMR) software for addiction treatment centers and behavioral healthcare providers. The software streamlines current processes and saves clinicians’ time. With ZenCharts you can now expect faster reimbursements and fewer denials.

What Is ZenCharts Best For?

The platform is well known for its powerful CRM, EMR, and billing software solution for addiction treatment centers and behavioral healthcare providers. It offers a complete suite of features to help you manage your practice, including the patient portal, smart scheduling, appointment reminders, medical records management, and billing.

ZenCharts Pricing

ZenCharts EMR is a web-based solution that is easy to use, efficient, and cost-effective. Get a personalized ZenCharts pricing plan based on your requirements.

ZenCharts Integrations

ZenCharts EMR integrates with several third-party applications, including:

How Does ZenCharts Work?

Here’s how you can navigate the ZenCharts software dashboard after logging in:

  • Access the ‘Patient’ module to view, add, or update patient information
  • Use the scheduling tool to manage appointments and ensure efficient patient flow
  • Navigate through various modules like ‘Billing’ and ‘Reports’ by selecting them from the main menu
  • Upload and organize patient documents for easy retrieval and reference
  • Generate detailed reports on patient data, billing, and practice performance
  • Customize user settings and permissions to suit the needs of your practice
You can also schedule a free ZenCharts demo to see how the software can benefit you. The demo will show you how to use the software to manage patient records, schedule appointments, and much more.

Who Is ZenCharts For?

ZenCharts software offers a complete suite of features used by the following medical centers and health providers to manage their practices:

  • Addiction treatment
  • Mental health centers
  • Behavioral healthcare providers
  • Recovery Clinics

Is ZenCharts Right For You?

In search of a solution to streamline your behavioral health practice? If yes, then ZenCharts might be the perfect choice. ZenCharts is a HIPAA compliant software that ensures all user data is safeguarded, and privacy is protected. It ensures the highest standards of data security and patient privacy. Moreover, the platform is highly scalable and can accommodate the increasing patient loads.

Enhance your healthcare practice with ZenCharts? Contact our customer support team on (661) 384-7070 to learn more about the software.

ZenCharts Features

ZenCharts smart calendar feature lets you store all of your appointments in one place, so you can easily see when everyone is available. And if there are any conflicts, you'll be notified right away. As a result, you can spend less time scheduling and more time getting things done.

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This feature allows clinicians to electronically prescribe medications, ensuring accuracy and efficiency. It reduces the risk of prescription errors and streamlines the medication management process, making it easier for both providers and patients.

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The software provides patients with secure access to their health records, appointment scheduling, and direct communication with their healthcare providers. It enhances patient engagement and allows for better management of their own health. Moreover, patients can view their treatment plans, track their progress, and receive timely reminders for appointments and medications.

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Facilities can manage billing and payments efficiently using this functionality. The software automates the billing process, tracks claims, and reduces the likelihood of denials, ensuring a steady revenue flow and financial stability for the practice.

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This feature provides a clear and organized view of all appointments and schedules. It helps healthcare providers to efficiently manage time, reduce no-shows, and ensure that the facility runs smoothly and efficiently. The calendar supports color-coded entries and reminders, making it easy to manage multiple schedules.

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Pros and Cons of ZenCharts

Pros

  • Streamlines documentation, billing, and other workflows
  • Hosted on secure Google Cloud Platform
  • Offers training and unlimited support

Cons

  • Initial setup may take time
  • May require additional customization or integration costs

ZenCharts Reviews

Overall Rating

4.1

15 Review(s)

Rating Distribution

5

star

(9)

4

star

(3)

3

star

(1)

2

star

1

star

(2)

May 2024

Runs smoothly with excellent customization

Christopher

Mental Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

It works well, and most importantly, it provides excellent customization options. Also, It is a cloud-based EHR solution that helps me with e-prescribing, billing, patient tracking, scheduling, and more. It is designed specifically to assist behavioral healthcare providers like me.

Cons

Sometimes, dealing with pop-up windows can be frustrating to me.

December 2023

Great Customer support

Daren

Mental Health Care

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

Pros

The support I received from ZenCharts was exceptionally accommodating, especially considering that they are a smaller company. They showed a strong willingness to work with smaller clients like us. I found their ability to handle high-volume tasks to be very efficient, and their software provided many options for customizing workflows. They also introduced several automation features that not only streamlined my processes but also reduced redundant tasks. One aspect that I found appealing, depending on how you look at it, is their integration of the Wiley Treatment Planners into their treatment planning software.

Cons

From my perspective, there's an overarching assumption that companies would prefer utilizing a treatment plan aligned with their standard format, heavily influenced by the Wiley Treatment Planner. However, in our case, contractual obligations mandated highly individualized treatment plans. Consequently, the Wiley Templates posed a risk of staff resorting to cookie-cutter approaches. Moreover, for those unfamiliar with the Wiley integration, using it can actually be time-consuming. Lastly, the custom forms provided by the system can be or have been quite glitchy, prone to errors that necessitated rebuilding the entire form.

April 2023

Lab Integration with ZenCharts

Marcella K.

Medical Practice

Ease of use

2

Value for money

1

Customer Support

1

Functionality

2

Pros

After I properly configured the system for our treatment center, ZenCharts became easy for me to use. I was able to integrate it smoothly with our lab, which allowed results to automatically transfer to each client's chart.

Cons

I find it pretty challenging to make changes or edits to forms or templates. The whole process feels awkward, especially when I need to update group notes. On top of that, the customer support was terrible! Whenever we raised concerns about the long response times, our account representative would put the blame on us, acting rude and defensive, and took forever to respond.

View All 15 Reviews

Frequently Asked Questions

ZenCharts offers several support options, including phone and 24/7 customer service representative to provide clinical decision support and ensure users receive assistance whenever needed.