Last Updated Oct 10, 2025

Overview

Freshteam streamlines HR operations by consolidating recruitment, onboarding, employee data, and time-off management into a single, intuitive platform. From streamlined hiring pipelines to automated leave tracking, the software enhances efficiency across growing teams. Although support responsiveness varies, its overall functionality and ease of use deliver significant value for businesses.

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Overall Rating

Based on 12 users reviews

3.6

Rating Distribution

Positive

67%

Neutral

25%

Negative

8%

Starting Price
Custom

Freshteam Specifications

Employee Information Management

Recruitment And Applicant Tracking

Performance Management

Attendance And Time Tracking

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What Is Freshteam?

Freshteam software is a smart human resources (HR) solution designed for growing businesses to streamline hiring, onboarding, offboarding, employee data management, and time off tracking. It supports talent acquisition through career site customization, job board integration, and social sourcing. Recruiters and managers collaborate on screenings, interviews, and offers. The software facilitates digital onboarding, maintains employee directories, manages permissions, and automates leave workflows with insightful reports on absenteeism and upcoming time off across teams.

Freshteam Pricing

The Freshteam price structure comprises four subscription plans:

  • Free plan: $0
  • Growth: $1.20/user/month
  • Pro: $2.40/user/month
  • Enterprise: Custom pricing
Request a personalized Freshteam pricing quote tailored to your specific requirements.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

Freshteam Integrations

Freshteam seamlessly integrates with various applications, including:

Watch a free Freshteam demo to learn more about its integration arrangements.

Who Is Freshteam For?

The platform supports various HR teams across a wide array of industries, including:

  • Information technology and services
  • Civic and social organizations
  • Real estate
  • Marketing and advertising

Is Freshteam Right For You?

Freshteam streamlines HR operations by centralizing recruitment, onboarding, time-off tracking, and employee data management on a single, intuitive platform. Its automation, mobile accessibility, and collaborative hiring tools support growing teams. The system also includes GDPR-ready tools to help businesses manage candidate data responsibly.

Ideal for businesses seeking modern, scalable HR solutions, Freshteam delivers smart functionality through its integration within the Freshworks ecosystem.

Still not sure if Freshteam is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.

Freshteam Features

The platform facilitates a seamless offboarding experience by automating document collection, task delegation, and providing timely reminders. This ensures a structured exit process that avoids delays and maintains compliance across departments and responsibilities.

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Freshteam enables recruiters to assess candidate suitability for each job individually. This feature enables unique ratings per application, providing clearer insights into applicant quality and enhancing decision-making throughout the hiring process within the platform.

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This software organizes every applicant's journey through customizable hiring stages, enabling structured evaluations, status tracking, interview scheduling, rejections, and talent pooling. It also supports bulk actions and dynamic workflows for streamlined recruitment operations.

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Freshteam visually maps reporting relationships across the workforce, displaying managers and subordinates in a structured hierarchy. It allows interactive exploration by clicking on individual profiles to reveal connected team members within the platform.

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The platform enables recruiters to generate and send offer letters digitally, with all offer-related activities accessible in the ‘Candidate 360’ view. Status updates like 'Offer Accepted' are automatically reflected, ensuring clarity and transparency throughout the process.

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Pros And Cons of Freshteam

Pros

  • Easy to set up branded career pages and job-specific workflows

  • Good for building and managing talent pipelines

  • Candidate tracking is straightforward and organized

Cons

  • Limited drag-and-drop customization for the career site

  • Some automation features like auto-email triggers are inconsistent

Freshteam Reviews

Total 12 reviews

3.6

All reviews are from verified customers

Rating Distribution

5

Stars

17%

4

Stars

50%

3

Stars

17%

2

Stars

8%

1

Stars

8%

Share your experience

A

Anonymous

Mid-Market, 51-100 employees

4.0
December 2024

Average CRM with good integration

Pros

Having used Freshworks CRM and Freshdesk, I can say the user experience here is very interactive and easy to use. The kanban board feature which shows exactly where each candidate is in the process, works really well. Their customer support team is awesome too and they got everything up and running quickly.

Cons

Customizing it for complex organizational structures is a real challenge. The workflow and access options just don't support matrix setups very well. Also, the CRM part is lacking compared to what industry leaders offer especially if you're managing an enterprise. If you're after a full HRMS solution, this doesn't really cut it beyond the ATS features. It's missing a lot of core functionalities.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

6

SSM

Shiv S M.

Mid-Market, 51-100 employees

4.0
December 2024

Excellent customer support but limited

Pros

I really like how simple the setup process is and the automation features work perfectly with both email and chat systems without any problems.

Cons

The customization options are limited when it comes to more complex workflows. It works fine for basic stuff, but it really falls short if you have specific needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

MM

Madhuri M.

Mid-Market, 51-100 employees

4.0
November 2024

recruitment simplified and improved

Pros

The interface is really clean and easy to use. The ATS functionality is great for tracking all candidate details and you can add custom fields when you need more information. There's no limit on how many job postings you can create and each one can be assigned to specific recruiters. The reporting section is my favorite and the analytics are very advanced and give great insights into our hiring workflow. It has really streamlined how we track candidates and made reviewing applications and scheduling interviews a lot easier for the whole team.

Cons

Once a job is closed or put on hold, all the candidates linked to it get automatically moved back to the talent pool. This is really frustrating because you can't even see who was originally assigned to that position, so it's hard to track who was being considered for what role.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

Frequently Asked Questions

Yes, Freshteam offers a dedicated mobile application.

Yes, Freshteam offers an API.

Freshteam features seamless integration with multiple applications such as SurveyMonkey, Gmail, DocuSign, Slack, Expensify, Microsoft Teams, and QuickBooks.

Freshteam's pricing includes a Free plan, Growth at $1.20/user/month, Pro at $2.40/user/month, and Enterprise with custom pricing. Request a detailed Freshteam cost breakdown for your organization today.

Freshteam offers support through user guides, email, a knowledge base, support ticket submission, and a video library.

Freshteam features are utilized by HR teams across various industries and sectors, including IT services, civic and social groups, real estate, marketing, and software development.

Freshteam supports seven languages, including English, French, Spanish, German, Italian, Dutch, Portuguese, and traditional Chinese.