GoCo

Pros

Using GoCo's embedded payroll with the built-in time and attendance app has been proven highly useful for our team. The onboarding process for new employees is also the best and the workflows keep our procedures consistent. I also rely on it heavily for storing and updating employee documents. Customer service has been wonderful in my experience, with quick and helpful responses whenever I need them. Navigation is simple too which makes bringing new hires up to speed very easy. There are so many features that we could integrate into multiple areas of our operations without much trouble. I also love their partnerships, such as JazzHR for applicant tracking and Gusto for payroll processing, which have both been helpful. Another feature I particularly like is the easy Google SSO integration. Plus the Time Off app has saved me a lot of time by making balances and accruals simple to manage, largely because it ties into Time & Attendance and Payroll. With the broad set of configuration options and continuous improvements, using this tool has been a very positive experience. Their support team was excellent during setup, helping us get everything running in about six weeks.

Cons

I would prefer it if we could access the benefits configuration directly so I would not have to open a support ticket every time a change is necessary. For example we have a company policy that restricts how much time an employee can use each year and that specific option is the only configuration in the Time Off app we can't set ourselves at least not yet. It would be much more efficient to have that control in the admin settings rather than relying on support for these routine adjustments.

Pros

The interface is clean and the whole system is user friendly and easy for me to learn quickly.

Cons

There is one feature from Deputy that lets employees post their shifts and automatically notify others when coverage is needed. If GoCo added this, it would be a more complete solution. Also I can't change pay period dates unless I use its payroll module and get help from support.

Pros

GoCo feels like a modern, sleek and extremely capable HRIS that aims to deliver a white-glove service to mid-market firms and rapidly expanding small businesses. Plus it excels as a single repository for employee information, with a strong emphasis on automation and going paperless.

Cons

I honestly do not have anything to complain about. I enjoy every aspect of it and using the software was a fantastic experience.