Civica
Last Updated
Overview
Civica Learning enables organizations to establish compliant, trained teams by providing personalized courses, CPD monitoring, and mobile-ready learning resources. Although some customers complain about insufficient documentation and missing functionality, its blended learning and course management capabilities make it an appealing LMS option.
Civica Specifications
- Activity Dashboard
- Asynchronous Learning
- Activity Tracking
- Access Controls/Permissions
What Is Civica?
Civica Learning is an LMS that enables corporations to manage training and CPD programs across their personnel. It allows administrators to publish courses in a variety of formats and schedule classroom or virtual sessions. The portal also allows learners to log their own CPD activities to keep track of what they've completed. It enables managers and subject matter experts to create eLearning courses directly within the system rather than outsourcing the effort. The solution enables enterprises to track certification renewals and compliance efforts, from initial training to recertification.
What Is Civica Best For?
Civica Learning platform is notable for its built-in Learning Record Store, which monitors learner activities using the Experience API standard. It allows training teams to track both internal course completions and external learning activities in one system. The platform enables administrators to view a learner's whole activity history rather than simply formal course data. It collects, analyzes, and reports on both internal and external learning to provide a comprehensive picture.
How Much Does Civica Cost?
Civica price is estimated to start at $250/month. The actual cost can vary based on the feature set your organization requires.
Other than the base subscription, users can consider the following factors that can potentially increase the cost:
- Implementation And Onboarding: Approximately $5,000–$20,000+ depending on configuration, administrator training, learner setup and rollout requirements
- Data And Content Migration: Approximately $5,000–$25,000+ depending on the volume of learner records, courses, certifications and historical data being migrated
- HRIS/SSO Integrations: Approximately $5,000–$15,000+ per integration depending on the complexity of connecting HR, talent management, identity or other business systems
- Extended-Enterprise Portals: Typically $5,000–$15,000+ for portals supporting customers, partners, suppliers or other external learners
- Premium eLearning Content: Around $5,000–$20,000+/year depending on the size and scope of the ready-made training library required
- Custom Learning Content: Between $2,000–$10,000+ per project for vendor-assisted development or customization of eLearning and microlearning content
- Advanced Analytics And xAPI Configuration: Ranges from $2,000–$10,000+ depending on custom reporting, learning-data tracking, xAPI implementation and LRS configuration needs
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Civica Integrations
Civica LMS integrates with various systems across the organization, including HR, talent management, CRM, enterprise social networks, and identity management systems.
How Does Civica Work?
Here's how to get started with the software after its successful installation:
- Log in to the dashboard
- Create a new course and provide the essential details
- Create your course content using simple tools like video uploads, quizzes, and interactive features
- Assign the course to learners, whether they're workers or students
- Track your progress and performance in real time
- Use the powerful reporting and analytics options to evaluate training results and make data-driven adjustments
Who Is Civica For?
Civica LMS is ideal for educational institutions, both K-12 schools and higher education, and caters to organizations of all sizes, from small to large enterprises. It can be utilized in the following settings:
- Local councils
- Central government
- Health and care
- Housing
- Education
Civica Use Cases
Based on our examination of Civica features and capabilities, we have identified a few key instances where this platform is a strong fit for particular operational buyers.
1. Housing Provider Care Staff Squeezing In Compliance Training Between Visits
Home care professionals spend the majority of their time commuting between client appointments, so forcing them into a classroom for required safeguarding refreshers never worked. A housing provider replaced such training with podcast-style information inside Civica, allowing employees to listen while commuting. Renewal deadlines were met without anyone missing their whole shift to attend a session.
2. Local Council Departments Standardizing CPD Without Building Courses From Scratch
A local municipality had employees spread across many departments, and no one wanted to create individual courses for each team from the beginning. Instead, they incorporated ready-made material from Civica’s eLearning library into individual CPD plans, allowing each employee to track their own activity and progress rather than HR chasing spreadsheets from each department head.
3. Fire Crews Completing Protocol Training Offline During Shift
A fire department required crew training on new practices without taking anybody off duty to sit at a desk. Since stations can sometimes lose service, staff downloaded the modules via the Civica mobile app and completed them offline inside the truck. When they returned within range, their progress synchronized automatically.
Is Civica Right For You?
Are you looking for LMS software that streamlines training and improves performance outcomes? Then Civica software could be a suitable choice for your organization. The platform is for public sector bodies, healthcare and housing providers, and membership organizations that need to monitor CPD and compliance training across big, dispersed workforces. Data handling is subject to PIPEDA and, in some situations, UK GDPR. Avant Homes, Swindon Borough Council, and Deloitte are among those that have already implemented it.
Recently, public sector and regulated enterprises have transitioned from one-time training sessions to ongoing, self-directed CPD tracking. Civica accommodates this trend by recording both internal courses and external learning activities in the same record.
Still not sure if Civica software is the right choice for you? Contact us at (661) 384-7070 so we can help you make an informed decision.
Civica Features
Digital Learning Content
This feature contains all of the pre-built course materials that students may access on their own time. It includes eLearning modules, microlearning courses, videos, podcasts, eBooks, PDF and Office documents, and weblinks. Everything is in one library rather than being distributed over many tools or disks, so students can just log in and pull up whichever format is appropriate for their current project.
Classroom And Online Training
This feature manages registration and scheduling for live sessions, whether they take place in a real classroom or via video conference. It integrates with platforms such as Microsoft Teams and Zoom, allowing teachers to offer virtual sessions without using a separate booking engine. Sessions can be used on their own or in conjunction with self-paced digital content.
CPD (Continuing Professional Development)
This tool allows learners to create their own CPD programs rather than simply going through prescribed courses. They can capture both internal and external learning activities, such as conferences or reading, in the same record. Evidence may be submitted to back up what was documented, creating a paper trail in case someone has to verify it later.
Analytics And Reporting
It uses a built-in Learning Record Store and Experience API support to track activities beyond course completions. It records both internal and external learning that is registered into the system. Reports are generated from this integrated data, providing administrators with a more complete picture of what users have done, rather than simply what they completed on the platform.
Integrated E-Learning Authoring
This feature allows users to create eLearning and microlearning courses directly within the system, eliminating the need for an outside authoring tool. Managers, trainers, and subject matter experts can all develop material in this manner, not only L&D professionals. It is intended for creating training materials in-house rather than outsourcing course design to a third-party provider or platform.
Pros And Cons of Civica
Pros
Simplifies training management by consolidating courses, CPD, and compliance tracking in a single system
Saves time by allowing internal teams to create courses rather than outsourcing content production
Offline app access ensures that distant and mobile personnel may continue learning
Cons
Documentation could be more comprehensive and informative
Course requirement selections are a bit limited
Civica Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Not Specified, 11-50 employees
Less than 6 months
“Decent LMS Partner”
Pros
Civica is an LMS with decent features and excellent usability. In my experience, the support provided, including addressing upgrade and enhancement requests, has been exceptional.
Cons
The documentation is somewhat inadequate. I have noticed a few missing features that are available in other systems, such as the ability to set one course as a prerequisite for another, even if they are not part of the same curriculum.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Civica offer an API?
Yes, Civica offers an API.
What language does Civica support?
Civica supports English.
What other apps does Civica integrate with?
Civica software supports integration with multiple systems across the organization. This includes HR, talent management, CRM, enterprise social networks, and identity management systems.
Does Civica support mobile devices?
Yes, Civica supports both iOS and Android devices.
What types of pricing plans does Civica offer?
Civica pricing typically starts at $250/month, depending on the size and requirements of your organization. Get in touch for a personalized Civica price plan based on your business’s specific needs.
Who are the typical users of Civica?
Civica caters to several industries including healthcare, housing, education, local government, and central government.
What level of support does Civica offer?
Civica offers support via phone, form submission, and knowledge base.