Zywave
Last Updated
Overview
Zywave Learning is a compliance-focused LMS that helps insurers and brokers give their clients training on topics such as safety, cybersecurity, and HR that matters for staying compliant. While some users find that its training resources outdated, many find its tools for course customization, completion tracking, and reporting helpful.
Zywave Specifications
- Activity Dashboard
- Asynchronous Learning
- Activity Tracking
- Access Controls/Permissions
What Is Zywave Learning?
Zywave Learning is a Learning Management System (LMS) designed for insurance companies and their legal and compliance teams. The platform helps insurers provide training to businesses and policyholders on legal requirements and risk reduction practices. Its courses cover a range of topics, allowing insurers to provide training based on different account needs.
It also offers a course library where insurers can add their own courses or use the built-in content. The platform is available round the clock, so course material can be accessed and completed at any time according to the availability of the learner.
What Is Zywave Learning Best For?
The platform is best known for its 'Broad Course Library'. It includes over 150 courses covering a range of compliance topics, and about a 100 of them are also available in Spanish. It is a good option for insurers who need to cover multiple compliance areas like construction, transportation, restaurant, chemical works, safety, cybersecurity, and human resources. These courses are built in the library and don't need to be done from scratch.
How Much Does Zywave Learning Cost?
Zywave Learning pricing is estimated to start at $495/year, based on the industry benchmarks for similar compliant-focused LMS platforms.
In addition to the base subscription costs, organizations considering the software should account for the following expenses:
- Implementation And Setup: $2,000–$10,000 for a standard LMS rollout and $10,000–$25,000+ for larger or more customized deployments
- Custom Course Development And Content Setup: $1,000–$10,000+ per course or project
- Content Migration: $2,000–$8,000 for migrating an existing course catalog
- Administrator And Trainer Training: $1,000–$5,000
- SSO, API, And Other Integrations: $2,000–$15,000+ per integration
Disclaimer: Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Zywave Learning Integrations
The vendor has not provided details about third-party integrations for this software.
How Does Zywave Learning Work?
Here is how to get started with the LMS software after your onboarding:
- Log in to your Zywave Learning account to access the Learning Management System
- Activate policyholders in the system through the admin portal so they can be assigned to compliance courses
- Organize clients into groups, such as employees, managers, new hires to assign courses
- Create course packages by selecting which courses apply to each client account
- Add custom courses to the library alongside the courses already built into the system
- Brand the LMS to reflect your company before it's rolled out to clients
- Roll out the LMS to policyholders once packages and branding are set
- Review reports available for each client to track course completion and activity
Who Is Zywave Learning For?
The software is designed for insurers who need to give compliance training to the people and businesses they insure. It is typically used by:
- Insurance companies
- Legal and compliance teams
- Clients and policyholders
- Employees, managers, and new hires
Zywave Learning Use Cases
Based on our evaluation of Zywave Learnings' official capabilities, we have identified common ways insurers use the platform to deliver, manage, and track compliance training for the people and businesses they insure:
Insurers Managing Training Across Many Client Accounts With Limited Staff Time
When an insurer is responsible for training across dozens of clients, walking each one through course material individually can be a challenge. Zywave Learning helps here with its learning module; it is designed for clients to use on their own, whenever they want, since it's available 24/7. Insurers don't have to spend as much time managing training and certification for each account. Instead, clients can simply log in and complete their compliance courses at their own pace, with the material always available to them. This makes things a lot easier for insurers, freeing up their time to focus on other things.
Insurers Who Don't Want To Build Every Compliance Course From Scratch
Creating compliance training from scratch can be really time-consuming, especially when you have to cover a lot of topics like safety, cybersecurity, and HR for different clients. Zywave Learning helps here as it offers a large number of ready-made courses, which gives clients an easy starting point. They don't have to build everything from the start, rather they can also add their own courses to make the training more tailored to each client's needs. This way, clients get the training they need without having to start from zero.
Insurers Who Need To Check If Clients Actually Finished Their Training
Insurance companies often have a hard time finding out if their clients have actually completed the required compliance training. With Zywave Learning's employer dashboard, they can easily see which courses their clients have finished, and which ones are still pending. They can identify any missing training and address it early on, before it becomes a bigger issue. This helps prevent problems from arising and ensures that everything runs smoothly. By being able to track their clients' progress, insurance companies can provide better support and guidance, and help their clients stay on top of their training requirements.
Is Zywave Learning Right For You?
If you are an insurance provider looking to deliver basic safety, cybersecurity, and regulatory education directly to your clients, Zywave Learning LMS module is for you. Insurance carriers, and brokers use this simple compliance training portal to make training easier and simpler. The platform has all sorts of interactive lessons, videos, and articles, and you can even customize it to look like your own company's website.
The software also offers short setup guides to get immediate results. Zywave Learning LMS is safe and meets all the strict HIPAA standards, so you can trust it with your clients' sensitive information.
Still doubtful if Zywave Learning is the right fit for you? Get in touch at (661) 384-7070, and we will help you make an informed decision.
Zywave Features
Always-On Access
This feature keeps the software open for learning all day, every day. Once insurers set up the courses, clients can log in at any time that works for them and go through the material. With this capability, they don't have to wait for specific training hours or days during the week.
Specialized Compliance Education
Zywave Learning covers general compliance topics like safety, cybersecurity, and HR, as well as specific areas like construction, transportation, restaurants, and chemical work. It also provides free state-mandated sexual harassment prevention training for some specific states including, California, Connecticut, Delaware, and New York.
Streamlined Delivery
The software helps clients to work through compliance material on their own. They don't need to take step by step help from an insurer through each course. This reduces the amount of time insurers otherwise would have to spend on managing daily training and certification work for every individual client.
Relevant Course Material
Compliance materials in Zywave Learning get updated on a regular basis instead of staying the same year after year. Because of this, insurers can offer clients course content that reflects current information rather than material that has gone out of date.
Administrative Portal
This feature gives brokers a central hub to manage client access and select training materials. Through a simple control panel, employers can organize employees into specific groups, such as managers or new hires, and assign multiple courses to them at once.
Pros And Cons of Zywave
Pros
Simple navigation helps retrieve policy details
Centralized storage organizes client files efficiently
Targeted courses address specialized compliance needs
Flexible options support custom learning paths
Multi-language support provides better course access
Cons
Customization options are a bit limited
Mandatory data fields force unnecessary entry
Basic learning guides lack in-depth coverage for complex topics
Zywave Reviews
Total 21 reviews
2.3
All reviews are from verified customers
Rating Distribution
5
Stars5%
4
Stars24%
3
Stars14%
2
Stars14%
1
Stars43%
Share your experience
Insurance, 1-10 employees
More than a year
“Zywave Agency Management”
Pros
The system is incredibly easy to use, and I must say, my original sales rep was outstanding. Her communication skills made us feel completely at ease. Honestly, with her respectful communication, she should be leading the company.
Cons
Billing, billing, and more billing, combined with the attitudes of the representatives, who seem indifferent to resolving their clients' issues even when they're clearly at fault. They exhibit a take-it-or-leave-it approach, showing no understanding or interest in retaining customers. We tried to collaborate with them and even reached out via phone, but they hide behind emails and never answer or return calls. They seem to believe they're the only option in this market or that they're too good to help solve problems. Stay away...
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Insurance, 1-10 employees
Less than a year
“They will trick you into renewing. Even though you request not to!”
Pros
Not much to say. The software was pointless. Access to Acord forms is nice but you can get that from plenty of other places.
Cons
There practice of forcing a renewal contract feels like a scam.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
4
Functionality
4
Insurance, 1-10 employees
Less than a year
“Worst company on earth to do business with.”
Pros
The company is like a Satan on earth. Their contracts are set up to trick you into staying with them long term. It seems like their product is not strong enough to keep clients so they rely on these contracts to trap you.
Cons
They require a lengthy notice period before you can terminate your contract. If you miss this window, they threaten to send you to collections and hit you with outrageous fees. They seem like a nightmare.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Frequently Asked Questions
Does Zywave Learning offer an API?
Yes, Zywave Learning offers an API.
What languages does Zywave Learning support?
The software is available in English language.
What other apps does Zywave Learning integrate with?
The vendor has not provided details about its third-party integrations.
Does Zywave Learning have a mobile app?
No, Zywave Learning software does not currently offer a mobile app.
What types of pricing plans does Zywave Learning offer?
Zywave Learning price approximately starts at around $495/year as per the industry benchmarks. Request a custom Zywave Learning price estimate.
Who are the typical users of Zywave Learning?
Zywave Learning features are designed for insurance companies, legal and compliance teams, managers, new hires, and as well as their clients and policyholders.
What level of support does Zywave Learning offer?
The vendor offers support via phone and live chat.