Bazaarvoice

Bazaarvoice

Last Updated May 31, 2025

Overview

Bazaarvoice helps businesses collect and display customer reviews, photos, and Q&A to boost product credibility and sales. Initial setup can be time-consuming, especially for smaller teams. Overall, its wide retailer network and tools for managing user-generated content make it a strong option for improving online engagement and trust.

Overall Rating

Based on 19 users reviews

3.5

Rating Distribution

Positive

63%

Neutral

26%

Negative

11%

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Starting Price
Custom

What Is Bazaarvoice?

Bazaarvoice provides user-generated content solutions for retail, e-commerce, and consumer brands. It helps businesses gather and showcase authentic customer voices across multiple digital touchpoints. Designed for companies looking to build trust, increase conversions, and expand product reach, the software serves a wide range of industries—from fashion and electronics to home goods and beauty.

Its platform connects brands with a vast retail and shopper network, making it easier to scale content and influence purchase decisions. By addressing challenges like low engagement, limited social proof, and inconsistent product feedback, Bazaarvoice plays a central role in modern customer experience strategies.

Bazaarvoice Pricing

The software offers two packages:

  • Bazaarvoice Vibe
  • Ratings And Reviews
Both come with Essential, Advanced and Enterprise plan tiers. The cost of these Bazaarvoice software plans will depend on unique organization needs. Users can get custom Bazaarvoice pricing for the plan most suited to their requirements.

Bazaarvoice Integrations

Bazaarvoice software seamlessly integrates with various business applications, such as:

Watch a free Bazaarvoice demo to learn more about its integrations.

Who Is Bazaarvoice For?

The software caters to organizations both large and small, serving diverse sectors across the marketplace, including:

  • Retail
  • E-commerce
  • Consumer electronics
  • Health and beauty
  • Home and garden
  • Apparel and fashion
  • Food and beverage

Is Bazaarvoice Right For You?

Bazaarvoice is a strong choice for businesses looking to build trust, improve customer engagement, and drive conversions. It helps increase product visibility, strengthens brand credibility through authentic feedback, and supports better purchase decisions. The software’s wide reach and scalability make it valuable for both growing and established brands.

Still not sure if Bazaarvoice is right for you? Contact our customer support team at (661) 384-7070 for guidance in choosing the right option for your needs.

Pros And Cons of Bazaarvoice

Pros

  • Consolidates user-generated content from various sources, simplifying content management

  • Distributes reviews across a vast array of retail and brand sites, amplifying reach

  • Offers comprehensive and user-friendly reporting tools for data analysis

  • Allows tailoring of review forms to specific product types, enhancing user experience

  • Encourages customers to leave reviews through targeted emails, driving engagement

Cons

  • The software can be expensive, especially for small businesses and startups

  • Integrating with existing systems may require technical expertise and resources

  • Due to its extensive features, there may be a learning curve for new users

  • Some users report limited customization options for reports and dashboards

Frequently Asked Questions

Bazaarvoice integrates with Shopify, Salesforce, SAP and many others.

Yes, Bazaarvoice software has a mobile app.

Bazaarvoice price depends on business needs. Users can get a custom Bazaarvoice cost quote accordingly.

Bazaarvoice software offers phone support, email, chat, FAQS and a knowledge base.

Bazaarvoice software supports the English language.

Bazaarvoice software is used by retail, health, fashion, apparel, food and several other industries.

Yes, Bazaarvoice software offers an API.