Overview
Bazaarvoice helps businesses collect and display customer reviews, photos, and Q&A to boost product credibility and sales. Initial setup can be time-consuming, especially for smaller teams. Overall, its wide retailer network and tools for managing user-generated content make it a strong option for improving online engagement and trust.
Overall Rating
Based on 19 users reviews
3.5
Rating Distribution
Positive
63%
Neutral
26%
Negative
11%
Starting Price
Custom
Bazaarvoice Specifications
Campaign Management
Social Media Management
Content Management
Analytics And Reporting
What Is Bazaarvoice?
Bazaarvoice provides user-generated content solutions for retail, e-commerce, and consumer brands. It helps businesses gather and showcase authentic customer voices across multiple digital touchpoints. Designed for companies looking to build trust, increase conversions, and expand product reach, the software serves a wide range of industries—from fashion and electronics to home goods and beauty.
Its platform connects brands with a vast retail and shopper network, making it easier to scale content and influence purchase decisions. By addressing challenges like low engagement, limited social proof, and inconsistent product feedback, Bazaarvoice plays a central role in modern customer experience strategies.
Bazaarvoice Pricing
The software offers two packages:
- Bazaarvoice Vibe
- Ratings And Reviews
Bazaarvoice Integrations
Bazaarvoice software seamlessly integrates with various business applications, such as:
- Salesforce
- Sprinklr
- Magneto
- Shopify
- SAP
Who Is Bazaarvoice For?
The software caters to organizations both large and small, serving diverse sectors across the marketplace, including:
- Retail
- E-commerce
- Consumer electronics
- Health and beauty
- Home and garden
- Apparel and fashion
- Food and beverage
Is Bazaarvoice Right For You?
Bazaarvoice is a strong choice for businesses looking to build trust, improve customer engagement, and drive conversions. It helps increase product visibility, strengthens brand credibility through authentic feedback, and supports better purchase decisions. The software’s wide reach and scalability make it valuable for both growing and established brands.
Still not sure if Bazaarvoice is right for you? Contact our customer support team at (661) 384-7070 for guidance in choosing the right option for your needs.
Bazaarvoice Features
Bazaarvoice enables businesses to collect and showcase authentic customer reviews and ratings, enhancing product credibility and influencing purchasing decisions. By integrating user feedback directly into product pages, companies can build up trust with potential buyers and reduce the likelihood of returns.
The platform offers a ‘Q&A’ feature where customers can ask questions about products and receive answers from other customers or brand representatives. This interactive dialogue helps clarify product details, fosters community engagement, and assists shoppers in making informed decisions.
Users can aggregate user-generated photos and videos from social media platforms, enriching product pages with authentic visual content. This feature enables potential customers to see real-life usage of products, enhancing trust and providing a more comprehensive understanding of the product's application.
Through its syndication network, the software distributes user-generated content across a vast array of retail and brand sites. This amplifies the reach of customer reviews and visual content, ensuring consistent messaging and influencing purchasing decisions across multiple shopping platforms.
The platform provides detailed analytics and reporting tools that offer insights into user-generated content performance. Businesses can track metrics such as review volume, customer sentiment, and engagement levels, enabling data-driven decisions to optimize marketing strategies and generally improve customer experience.
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