Trustpilot

Trustpilot

Last Updated May 31, 2025

Overview

Get A Firsthand Look At Software
Watch Free Demo

Overall Rating

Based on 22 users reviews

4.5

Rating Distribution

Positive

91%

Neutral

9%

Negative

0%

Starting Price
Custom

Pros And Cons of Trustpilot

Pros

  • Enhances trust by showcasing authentic customer feedback

  • Increases visibility in search engine results through rich snippets

  • Features a clean and intuitive dashboard for easy navigation

  • Offers detailed insights into customer sentiment and engagement

  • Seamlessly integrates with websites to display reviews

Cons

  • Pricing may be prohibitive for small businesses

  • Verification processes can deter some genuine customers from leaving reviews

  • The process to challenge and remove fake reviews can be lengthy

  • Does not support reviews from industry-specific platforms like Airbnb or OpenTable

Frequently Asked Questions

Trustpilot software seamlessly integrates with a wide range of business applications, including HubSpot CRM, PayPal, Slack, Adobe Commerce, Sprout Social, Salesforce, Dotdigital, and OpenCart.

Trustpilot software is used by the healthcare, automotive and real estate industries.

Trustpilot software offers email, chat, FAQS and Knowledge Base.

Trustpilot cost starts at $339/month/domain for the Plus plan, $699/month/domain for the Premium plan, and $1229/month/domain for the Advanced plan. Users can also get a custom quote according to their needs for the Enterprise plan.

Yes, Trustpilot software offers an API.

Yes, Trustpilot software has a mobile app.

Trustpilot supports English, Danish, French, German, Italian, and Spanish.