Mend is a cloud-based healthcare management system that supports integration with multiple EMR and
practice management tools. The solution enables practitioners and patients to share and connect
assessments, photos, files, messages, and data. Their platform adheres to HIPAA guidelines and allows
users to effectively communicate with their patients using an internet connection. Their video
conferencing and live chat tools can easily be used on desktop or mobile devices.
The cloud-based healthcare communication platform allows users to share information with their
patients or within the healthcare facility through a drag-and-drop interface to upload data and invite
patients to chat by sending email links. Mend makes it easier for patients to schedule or reschedule their
appointments at any time. Their patient self-scheduling feature reduces no-shows and increases the
overall productivity of the organization.
Price: The pricing plan for the vendor starts at $99 per month.
Support: The software offers support through email, phone, online chat, and tutorials.
USP: With Mend, customers can click a link from the organization’s website or via text message to
complete their forms digitally without any hassle.
Product Advantages: The vendor supports integration with multiple PM and EHR systems.
Product Limitations: Users face some glitches with a poor internet connection.
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