softwareMend Urgent Care
18 Reviews
Managing busy urgent care environments might present constant challenges. Mend Urgent Care reduces conventional restrictions by offering a telemedicine platform optimized for high-volume virtual care. Features like automated reminders that reduce no-show rates enhance patient outcomes. Explore its complete range of functionalities today!
Mend Urgent Care Specifications
Appointment Management/Scheduling
e-Prescriptions
Lab Integrations
Patient Portal
What Is Mend Urgent Care?
Overview
Mend Urgent Care is a cloud-based telehealth platform that allows healthcare providers to conduct virtual visits and engage patients digitally. It offers HIPAA-compliant video conferencing software and tools to schedule appointments, send reminders, collect payments and integrate with existing electronic health records and practice management systems. The software helps providers expand access to care, reduce no-shows and capture more billing opportunities.
What Is Mend Urgent Care Best For?
Mend Urgent Care excels at streamlining digital workflows and automating engagement for physicians. It has tools specifically designed for telemedicine, including easy video visits that reliably connect patients to providers. Their platform can handle high-volume urgent care needs through features like automated appointment reminders that dramatically reduce no-shows.
Mend Urgent Care Pricing
Mend Urgent Care cost is based on the following plans:
- Mend One - $49.99per user per month
- MendEnterprise - Custom Pricing
Disclaimer: The pricing is subject to change.
Mend Urgent Care Integrations
The software integrates with various EHR and practice management systems, including:
- Amazing Charts
- AllegianceMD
- ChartLogic
- DuxWare PM
- eClinicalWorks
- iPatientCare
- WRS Health
How Does Mend Urgent Care Work?
Here’s how to get started with the software after logging in:
- Schedule a training session with an implementation specialist to learn the system
- Set up your provider profile and customize the portal design
- Enter patient demographics and insurance information either manually or via upload
- Book your first video visit and try using features during the appointment
- Set appointment types and availability to begin scheduling patients to avoid no-shows
- Configure workflows like intake forms, questionnaires and post-visit surveys
Who Is Mend Urgent Care For?
The software caters to healthcare organizations of all sizes, including private practices, hospitals, urgent care clinics and behavioral health groups. It can be well-suited for the following specialties:
- Behavioral Health
- Family Practice
- Dermatology
- Emergency Medicine
- Cardiology
Is Mend Urgent Care Right For You?
Are you looking for a software to improve patient care and streamline clinical workflows? If yes, then Mend Urgent Care might be the one for you. Limited resources can curb your ability to reach all patients, but Mend Urgent Care eliminates these constraints with a flexible telemedicine platform designed for scalability.
The software securely connects clinicians and patients from anywhere via HIPAA-compliant video visits. Private sessions are encrypted and access controlled, and clinical data syncs seamlessly with your existing EHR. Moreover, the platform ensures an intuitive experience on any device.
Still not sure if it's the right choice for you? Contact us at (661)-384-7070 and let our experienced team assist you in making an informed decision.
Mend Urgent Care Features
This feature helps reduce manual work by automatically collecting copays and payments from patients. It increases collections and patient satisfaction. It offers flexibility in payment plans and interfaces directly with major payment gateways. Doctors can focus on care delivery instead of billing tasks.
Doctors can conduct secure video visits from anywhere via this telehealth feature. It expands access to care for patients in a compliant manner. The video technology provides clear, lag-free connections allowing for virtual exams and consults. Patient data is safeguarded using encryption and access controls.
Patients can complete intake paperwork digitally from any device instead of paper forms. It streamlines the process. A wide variety of forms are customizable within the platform. Collecting contact info and health histories is efficiently handled.
Mend patient engagement platform enables easy video conferencing for group sessions along with simple group scheduling capabilities. Providers can host large virtual events and ongoing programs. Patients see benefits from shared experiences and feel part of a community.
The software sends automated reminders via text, email and phone calls to reduce no-show rates significantly. This helps streamline the scheduling process for increased efficiency and improved patient outcomes.
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Pros and Cons of Mend Urgent Care
Pros
- Telehealth solutions through digital patient intake forms
- Easy access to patient information
- Enterprise-grade patient engagement tools to enhance communication
- Secure and ensure data privacy
Cons
- Technical glitches due to bugs
- The Mend team could be improved in customer management, according to some Mend reviews
Mend Urgent Care Pricing
Mend One
View Price
What's Included
Live patient and provider support
Automatic patient text message and email reminders
File sharing, chat & basic note taking
Screen sharing and canvas mode
Secure messaging
Unlimited staff and patient users
HD video
Interactive patient waiting room experiences
MendEnterprise
View Price
What's Included
EHR/PMS integration (2-way)
Advanced workflows and customization
Custom digital forms
Patient self-scheduling
Dedicated Customer Success Manager
Group visits and workflow (mobile supported)
In-person visit and virtual workflows
Payment capture
Interactive patient waiting room experience
Mend Urgent Care Reviews
Overall Rating
3.9
18 Reviews
Rating Distribution
5
(3)
4
(11)
3
(4)
2
(0)
1
(0)
Share your experience
Overall Rating
3.9
18 Reviews
Rating Distribution
5
3
4
11
3
4
2
0
1
0
Share your experience
Frequently Asked Questions
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