Mend

Mend EHR Software is a cloud-based healthcare management system that supports integration with multiple EMR and practice management tools. The solution enables practitioners and patients to share and connect assessments, photos, files, messages, and data. Their platform adheres to HIPAA guidelines and allows users to effectively communicate with their patients using an internet connection. Their video conferencing and live chat tools can easily be used on desktop or mobile devices.

The cloud-based healthcare communication platform allows users to share information with their patients or within the healthcare facility through a drag-and-drop interface to upload data and invite patients to chat by sending email links. Mend makes it easier for patients to schedule or reschedule their appointments at any time. Their patient self-scheduling feature reduces no-shows and increases the overall productivity of the organization.

Price: The pricing plan for the vendor starts at $99 per month.

Support: The software offers support through email, phone, online chat, and tutorials.

USP: With Mend, customers can click a link from the organization’s website or via text message to complete their forms digitally without any hassle.

Product Advantages: The vendor supports integration with multiple PM and EHR systems.

Product Limitations: Users face some glitches with a poor internet connection.

Mend Features

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EMR/EHR

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e-Prescribing

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Patient Portal

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Compliance Tracking

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Practice Management Software

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Patient Demographics

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Lab Integration

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Employee Management

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Appointment Scheduling

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Voice Recognition

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Mobile App

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Telemedicine Software

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Appointment Reminders

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Reporting and Analytics

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Medical Billing Service

Mend reviews

Overall Rating

18 Reviews

Excellent
17%
Good
61%
Average
22%
Poor
0%
Terrible
0%

Gets the job done!

April 2021

Michelle

LifeSource, Inc.

Pros:
I like how It's not difficult to pick up. In general, it's dependable - and it sends out a lot of emails if anything goes wrong. There are also numerous tip sheets available.
Cons:
Scheduling appointments and processing tests takes a long time.

Mend Review!

April 2021

Emoniel

Medical Services

Pros:
This system has instant Virtual Exam Room feature that makes sending a visit connection to our patients or their caregivers a breeze.It's easy to use and is very reliable when it comes to office work.
Cons:
Few functionality and less option available to customise.

A Good Investment!

April 2021

Ashley

Impower

Pros:
It is quick to use for our patients,it has put out some helpful updates in only the few months that we've been using the app. We are highly satisfied with this purchase.
Cons:
There are a few things that we wish were customizable to our company, such as the content of some patient communications and certain templates.

Works Like A Charm!

April 2021

Abbie

Legacy Health

Pros:
For us, implementing Mend has been a big win. This software has made healthcare more available for both providers and patients and we are very grateful for that. Thank you Team!
Cons:
We do wish that it were more convenient to invite third parties to a video visit ahead of time.

Pretty Average

April 2021

Emoniel

Medical Services

Pros:
The software itself is pretty smooth and streamlined. It helps create your own schedule and is easy to use and customise.
Cons:
Sometimes it takes a long time to operate and I wish it had a feature to add multiple users.

Not great in comparison

March 2021

Audry

Florida Institute of Technology

Pros:
It was great at first when I needed a telemedicine software for the first lockdown.
Cons:
There are issues with the connection and the video is always blurred. Most of the time the screen freezes and it is not good compared to the other options available.

Its awesome!

March 2021

Jessica

Canvas Health

Pros:
The ease of use is impressive and I can easily identify functions and also send text message reminders to patients.
Cons:
I now have to add another software to the system but it is easy to learn so that's fine.

Easy for consulting

March 2021

Jessica

Clear Choice

Pros:
It is very convenient to use during the pandemic and consult with our clients without them having to come in.
Cons:
There are some administrative issues which we have not been able to resolve.

Much better than other Telemedicine solutions

March 2021

Ashley

Compassionate Certification Centers

Pros:
I love using it and it has the send text feature to remind clients of appointments which is so convenient for me.
Cons:
The audio has to be refreshed often especially if a new doctor or nurse joins the chat.

Not the smoothest experience

March 2021

Brianna

Zoom Care

Pros:
It is easy to navigate and the customer support has been great so far.
Cons:
There has been some difficulty scheduling appointments and you are not able to use the app unless you are in full screen mode.

Call us at

(661) 384-7070

Call us at

(661) 384-7070