Mend

Mend EHR Software is a cloud-based healthcare management system that supports integration with multiple EMR and practice management tools. The solution enables practitioners and patients to share and connect assessments, photos, files, messages, and data. Their platform adheres to HIPAA guidelines and allows users to effectively communicate with their patients using an internet connection. Their video conferencing and live chat tools can easily be used on desktop or mobile devices.

The cloud-based healthcare communication platform allows users to share information with their patients or within the healthcare facility through a drag-and-drop interface to upload data and invite patients to chat by sending email links. Mend makes it easier for patients to schedule or reschedule their appointments at any time. Their patient self-scheduling feature reduces no-shows and increases the overall productivity of the organization.

Price: The pricing plan for the vendor starts at $99 per month.

Support: The software offers support through email, phone, online chat, and tutorials.

USP: With Mend, customers can click a link from the organization’s website or via text message to complete their forms digitally without any hassle.

Product Advantages: The vendor supports integration with multiple PM and EHR systems.

Product Limitations: Users face some glitches with a poor internet connection.

Mend reviews

Overall Rating

8 Reviews

Excellent
13%
Good
88%
Average
0%
Poor
0%
Terrible
0%

Jessica

PEC

1000+

March 2021

Necessary solution for 2020

Pros:
It is easy to use and a great telemedicine software. This is the need of the hour and we can manage consultations with patients remotely.
Cons:
There are some administrative issues which keep us from being 100% efficient.

Brianna

Descent Pulmonary Care

100-499

March 2021

A turbulent user experience

Pros:
When it works it is easy to use and we can also get help from customer support without any delay.
Cons:
The software only works in full-screen mode and we cannot switch between programs. It is also prone to glitches and we have trouble creating schedules.

Bernadette

Sandhurst Community Medical Services

50-99

March 2021

Good for Telemedicine

Pros:
The software is user-friendly and they are always available for answering questions whenever you need.
Cons:
We have to refresh to see the updates on the appointments tab and it sometimes causes us to lose the progress.

Taylor

Holistic Care Unit

50-99

March 2021

Useful for telemedicine video appointments

Pros:
We have been using it during the pandemic to see clients for non-serious illnesses and it has helped keep them connected.
Cons:
It is not that user-friendly and there are some issues with the audio and video at times.

Kathleen

Clean by Kathleen

2-9

March 2021

Convenient for scheduling therapy appointments

Pros:
I love the concept of telemedicine and now I do not have to drive a hour just to see my therapist. I can lie on the couch at home and talk to them whenever it is convenient.
Cons:
The software requires codes for connecting and they sometimes give me trouble.

Jaelyn

MAD Models

10-49

March 2021

Great for Telemedicine!

Pros:
The software automatically log-in and the startup launch is quick. I use it to schedule appointments and it is great for reminding me about upcoming meetings. I can launch the video call right from the platform without having to switch applications.
Cons:
The calls often drop which comes across as unprofessional to the patients. Incoming calls will make your exit and log out of the application which is quite inconvenient.

Jennifer

Self-Employed

1 employee

September 2020

Smart software

Pros:
I have been using Mend EMR software for some time and it's really simple to use and manage. I love how all the data is saved and can be accessed anytime.
Cons:
It is a little too expensive and people can switch to its any of its substitutes.

Hannah

Kings daughters medical center

201-500 employees

September 2020

Absolute favourite

Pros:
I have had an amazing experience with the app. I can access it anytime, any day. It's super handy and helps me connect with my therapist any time of the day.
Cons:
I don't have anything negative to say about this app except that it had a glitch once.

Call us at

(661) 384-7070

Call us at

(661) 384-7070