Piperdrive is a cloud-based CRM tool focused on Sales and pipeline management which provides businesses functions to plan their sales activities and monitor deals the software is designed with activity-based selling methodology that streamlines every action involved in converting a potential deal into a successful sale. With 90,000+ paying customers spanning across 155 countries, sales teams are attracted by Piperdrive's simple yet powerful CRM design.

The platform offers complete transparency of various sales pipelines where users can monitor progress stages for each deal with the complete details for next actionable items. it also provides custom sales reporting tools to overview individual and team level targets, analyze sales data and generate visual reports. Seamless integration of the mailing system with third-party email services such as Gmail, Yahoo, and Outlook are offered. It allows users to send and receive emails from multiple accounts from a single integrated system.

Integration with several other CRM tools for transferring and communicating information (contact details, lists, history and more) is also offered, as well as with other solutions like MailChimp, Zapier, Dropbox, Google Maps, RightSignature, Trello, Zoho CRM, and many more.

Pricing: Pricing starts at $12.50/user/month. No Hidden Fees or contracts required. Full functionality is offered at $15/month. Whereas the gold and platinum plans cost $25/user/month and $75/user/month respectively.

USP: Piperdrive can be accessed from anywhere, 24/7 via any web browser or dedicated mobile apps. The solution offers sales forecasting to avoid any unwanted surprises.

Support: Support is provided online and via phone.

Things Customers like: users are able to see all deals in a visual sales pipeline. Organizing contacts and following up leads is made easier. can be set up in within minutes with no prior training. Ability to work outside office anywhere with the iOS and Android apps.

Things customers do not like: The phone app isn't as intuitive as the web browser.

Pipedrive


Pipedrive reviews

Overall Rating

10 Reviews

Excellent
50%
Good
30%
Average
20%
Poor
0%
Terrible
0%

Caitlin

Leg Up Marketing + Communications

1 employee

August 2019

perfect tool for large organizations

Pros:
I have loved using Pipedrive for its visual and intuitive interface. The platform is great for following leads for all levels of marketing teams. Pipedrive is best suited for large organizations as it has some really powerful and unique CRM tools to offer. For small businesses, many features would be totally out of need. But if you can afford it, it’s great to have more options.

Cons:
Quite expensive if you are not going to make use of its full potential. More suitable for enterprises.

Joo

Legal Services

1 employee

August 2019

Good but could be better

Pros:
One of the most user-friendly sales services solution I have used. Simple front end and neat interface.

Cons:
The software is not user-oriented, there is a lot that I cannot adjust to my preferences. The dashboard is not the most comprehensive.

Kate

Alongside (Formerly Qimple)

11-50 employees

August 2019

Easy to use and comprehensive platform

Pros:
The software is very well designed, no cluttering or confusing tabs. Well-laid out, easy to navigate interface. The pipelines are automated to handle deals. A no-BS model with no fake claims or twisted workflows. They offer many integrations and an API extension which are very useful in sending data to different platforms.

Cons:
no cons. Pipedrive has been a dream to work with.

Lauren

Brand Plan

11-50 employees

August 2019

Poor, irresponsible customer support

Pros:
Neatly laid-out interface. Managing and tracking leads is done very conveniently and efficiently. Super user-friendly, not much of a learning curve.

Cons:
Their customer support is easily accessible but highly disappointing. Following their advice caused us to lose all our data and we were promised they would recover it soon but they haven’t still. The software is quite expensive for a service with only limited features that actually align with lead generation and lead nurturing campaigns.

Elena

Facilities Services

11-50 employees

August 2019

Brilliant product

Pros:
Pipedrive allows me to add and close deals very easily and efficiently. The interface is neat and user-friendly. It has the capacity to store all notes, drafts, and conversations which is very handy. There is a suite of features and a lot of scope for customization. And best of all, the product is very light on the pocket

Cons:
The software supports integration with a list of solutions but it does not include Outlook which is my preferred mean of communication. So that makes coordinating things a bit tricky for me.

Mafalda

Information Technology and Services

11-50 employees

August 2019

Extremely useful

Pros:
The perfect tool to manage and keep track of all aspects of the customer journey with Pipedrive CRM and other functionalities

Cons:
There aren’t enough free writing and editing options on the dashboard.

Paul

Struck with Wonder

2-10 employees

July 2019

Brilliant usability. Maximizes productivity

Pros:
With Pipedrive, complex and time-consuming tasks become simple and quick. The interface is intuitive and not at all cluttery. If you have a lot of things to deal with at once, Pipedrive will take a lot of sales task off your hands.

Cons:
none. It is the perfect solution for small to midsize businesses. However, not suitable for large businesses with advanced needs.

Christos

Tech Talent PC

2-10 employees

July 2019

Perfect solution for entrepreneurs and small teams

Pros:
Very easy to use. The solution has been of tremendous help to our business. There is no elaborate training required and the benefits are endless! Tracking hundreds of leads is done with utter ease. The software also offers integration with email services and other solutions.

Cons:
Frequent issues with email and calendar syncing. Customer support might as well not exist considering how inefficient they are in resolving any issue. Wastes so much of our working days.

Erica

Bain Capital

1,001-5,000 employees

July 2019

Efficient and Effective

Pros:
I absolutely love how user-friendly and simple the interface is, navigation is a breeze on Pipedrive. Their mobile app is also amazing.

Cons:
The software caters to all my needs, which are however very limited. I do not think it will be suitable for businesses with more complex requirements.

Nihan

EF

10,000+ employees

July 2019

Review

Pros:
Extremely user-friendly and efficient. Useful pipelines. Pipedrive has peaked our business productivity.

Cons:
The email viewing function is a little complex. It is not easy to see the previous. email from a user.

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