Last Updated
Overview
Pilera Software-the ultimate solution for condominiums, Homeowner's Associations (HOAs), and the rental industry. Pilera Software revolutionizes property management, allowing effortless interaction with residents, addressing maintenance requests and work processes. Discover the efficiency you've been longing for with Pilera Software.
Overall Rating
Based on 28 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Pilera Software Specifications
- Tenant Management
- Lease Management
- Rent Collection
- Maintenance Requests
What Is Pilera?
Overview
Pilera is a cloud-based property management Software designed for community managers of condominiums, Homeowner's Association (HOA) and the rental industry. It enables property managers to communicate effectively with residents, helps track and manage maintenance requests & work orders and provides timely and effective customer support to help them manage everyday operations efficiently.
Pilera Pricing
Pilera provides Two pricing plans:
- Per Community- gives individual communities freedom and independence.
- Per-unit- caters to smaller communities at a minimal cost and streamlines workflows allowing businesses to grow.
Pilera Integrations
It integrates with various third-party applications, including:
- QuickBooks
- Vantaca
- Amsi
- CINC systems
- Jenark
Who Is Pilera For?
It caters mainly to small and large property management businesses. Pilera users include:
- Condo
- Apartment
- Single-Family
Is Pilera Right for You?
The size and requirements of a property business will help it determine whether Pilera is a good choice of software. Numerous property managers use Pilera to improve and enhance resident contentment. Its features are designed to help streamline communication, collect online payments, manage work orders, and provide efficient technical support.
Still not sure about the software? Contact our customer support team on 661-384-7070 for guidance toward the best decision.
Pilera Software Features
Condo and Rental
The condo and rental module help track leases where property managers can easily monitor lease expirations and renewals and ensure that rent payments are received in a timely manner.
Communication
Communication features allow users to customize their communications with company branding, templates, and other features. It helps improve resident satisfaction by communicating effectively with them, using various channels that can be crafted to meet community needs.
Maintenance
The software's integrated work order and vendor management system helps easy processing of resident-submitted work orders, assign them to managers or vendors, and track every action. It helps ensure that maintenance and repair tasks are completed efficiently and promptly.
Resident Portal
By offering online payment options, Pilera helps simplify the payment process, reduce errors, and improve resident satisfaction by giving access to all important community information on one platform.
Community websites
Pilera's websites are customizable where property management companies can design and customize them to fit their brand and provide important information to residents. It includes information about the community, photos, news, events, and more.
Pros And Cons of Pilera Software
Pros
User Friendly
Saves time and money
Great support team
Cons
Lacks Customization
lacks search features
Pilera Software Reviews
Total 28 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars21%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Management Consulting, 51-100 employees
More than a year
“Wonderful product for HOA member database.”
Pros
The ease of use is remarkable. It's very easy to begin, understand the product, and incorporate it into daily routines.
Cons
Any software can be improved, but there's nothing specific I would mention here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Recreational Facilities and Services, 51-100 employees
Less than a year
“Pilera Daily User”
Pros
Customer support is excellent. You submit a ticket and get a quick response. Timing when you send out dailies is crucial.
Cons
Sometimes it's tricky to get pictures or graphics to fit properly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Real Estate, 11-50 employees
More than a year
“Love this platform!”
Pros
Integration with accounting software provides a portal and foundation for our homeowners.
Cons
There's nothing to critique. We continue to enjoy all the features we use and are always eager to see new launches.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What pricing plans does Pilera offer?
Its Pricing starts at $0.10/month, and it offers a free trial. However, its cost may differ depending on organization type and needs. For a customized pricing plan, click Get Pricing.
Who are the typical users of Pilera?
It caters to small to large property management businesses. Pilera users include condos, Apartments and single-family units.
What languages does Pilera support?
It supports English.
What other apps does Pilera integrate with?
It integrates with QuickBooks, Vantaca, Amsi, CINC systems, Jenark and more.
Does Pilera support mobile devices?
No, it does not offer support for mobile devices.
What level of support does Pilera offer?
It offers support via Email/Help Desk, Knowledge Base and Phone.
Does Pilera offer an API?
No, Pilera does not provide an API.