Last Updated
Overview
RoomRaccoon is an all-in-one hotel management software that simplifies operations and boosts revenue with automated tools and integrations. However, some users have reported occasional system slowdowns, particularly during peak hours, which can disrupt operations. Despite this, RoomRaccoon offers a comprehensive solution for independent hotels seeking efficiency and growth.
Overall Rating
Based on 13 users reviews
4.4
Rating Distribution
Positive
85%
Neutral
8%
Negative
8%
Starting Price
Custom
RoomRaccoon Specifications
- Reporting and Analytics
- Vendor Management
- Alerts/Notifications
- Mobile App
What Is RoomRaccoon?
RoomRaccoon is a property management solution designed for small to medium-sized hotels and accommodation providers. It integrates seamlessly with online travel agencies, improving operational efficiency, reducing manual tasks, and increasing bookings. The intuitive platform manages reservations, payments, and guest communication, addressing issues like operational complexity and time-consuming administrative work. By automating key processes, RoomRaccoon allows businesses to focus on delivering excellent guest experiences and fostering growth. Its advanced features make it a cost-effective, all-in-one solution for hoteliers.
RoomRaccoon Pricing
RoomRaccoon pricing includes the following plans:
- Entry: $236/month
- Starter: $300/month
- Premium: $441/month
- Enterprise: $620/month
Disclaimer: The pricing is subject to change.
RoomRaccoon Integrations
RoomRaccoon seamlessly integrates with various applications, including:
- QuickBooks
- Expedia
- Booking.com
- Airbnb
- Google Hotels Ads
- TripAdvisor
- Oracle NetSuite
Who Is RoomRaccoon For?
The software is tailored to suit businesses of all sizes and is versatile enough to support multiple industries and use cases, such as:
- Independent Hotels
- Bed & Breakfasts
- Boutique Hotels
- Hostels
- Motels
- Guesthouses
- Serviced Apartments
Is RoomRaccoon Right For You?
RoomRaccoon is a strong choice for hospitality businesses seeking greater efficiency, increased revenue, and improved guest satisfaction. It reduces manual tasks, enhances booking accuracy, and supports direct bookings. With centralized management and automation, businesses save time, boost profitability, and provide a smoother experience for both staff and guests.
Still not sure if RoomRaccoon is right for you? Contact our customer support team at (661) 384-7070 for personalized assistance.
RoomRaccoon Features
Intuitive Reservation Calendar
RoomRaccoon’s color-coded reservation calendar offers a clear, real-time view of booking statuses. Users can drag and drop reservations, view payment details, and extend stays with ease. It also supports selling extra spaces like parking or meeting rooms through its 'Grey Rooms' feature.
Automated Housekeeping Management
The housekeeping module helps assign tasks, track room statuses, and manage maintenance efficiently. Daily checklists can be edited, printed, or emailed for team use. It includes add-on notes, status updates, and an overview of check-outs and stayovers to streamline team coordination.
Dynamic Pricing Optimization (RaccoonRev)
RaccoonRev automatically adjusts room rates based on competitor pricing and demand trends. This dynamic pricing tool ensures optimal revenue generation without constant manual changes, helping hotels remain competitive in real time and maximize profits across fluctuating market conditions.
Digital Guest Upselling (RaccoonUpsell)
RaccoonUpsell lets properties offer room upgrades and add-on services through a digital menu sent to guests before arrival. This boosts ancillary revenue while enhancing the guest experience by providing tailored offers in a convenient, non-intrusive format that guests can review at their own pace.
Custom Reporting Tools
The software reporting system generates performance insights, daily management summaries, and deposit tracking reports. Customizable to specific operational needs, it keeps decision-makers informed with timely, accurate data, supporting better business planning and operational control across departments.
Pros And Cons of RoomRaccoon
Pros
Easy to use and intuitive interface
Seamless OTA integration and booking engine connectivity
Clean, professional, and modern layout
Excellent customer service and fast response times
Centralized system combining reservations, payments, and reporting
Cons
Expensive compared to similar products
Lack of direct access to connectivity team
Reports of bugs when moving bookings on the calendar
RoomRaccoon Reviews
Total 13 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars77%
4
Stars8%
3
Stars0%
2
Stars8%
1
Stars8%
Share your experience
Hospitality, 11-50 employees
More than a year
“Support is reliable”
Pros
It is pretty simple to use and very beginner-friendly. Each section is easy to navigate and pulling up reports is also quick and very easy. Overall it is a reliable tool.
Cons
They sometimes make small changes without telling us. For example you can't delete a payment if you accidentally entered the wrong amount. plus there really should be a manager override for situations like that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hospitality, 1-10 employees
Less than a year
“Best property management software on the market”
Pros
Everything you need for a reservation is right there on one screen. Plus we can charge credit or debit cards directly from the booking page. Also the layout is tidy and clear and it is really easy to use.
Cons
It is great that issues can be resolved over the phone without needing to open a ticket. And being able to talk directly to the Connectivity Team when problems arise is a big bonus.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Hospitality, 1-10 employees
Less than a year
“Great company!”
Pros
Awesome service, an awesome platform and an even more awesome team behind it. It is so good that I can't say enough good things.
Cons
Nothing to complain about here. We enjoy working with RoomRaccoon and truly value their help as our hotel grows.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What language does RoomRaccoon support?
RoomRaccoon supports multiple languages, including English, French, Croatian, Spanish, and Persian.
Does RoomRaccoon have a mobile app?
Yes, RoomRaccoon has a mobile app.
What types of pricing plans does RoomRaccoon offer?
RoomRaccoon cost starts at $236/month for the Entry plan, $300/month for the Starter plan, $441/month for the Premium plan, and $620/month for the Enterprise plan. Users can also get a custom quote according to their needs.
Does RoomRaccoon offer an API?
Yes, RoomRaccoon offers an API.
Who are the typical users of RoomRaccoon software?
RoomRaccoon software is used by hostels, motels, bed and breakfasts, guesthouses and several others.
What level of support does RoomRaccoon offer?
RoomRaccoon offers phone support, email, chat, FAQS and Knowledge Base.
What other apps does RoomRaccoon integrate with?
RoomRaccoon integrates with Booking.com, Quickbooks, TripAdvisor, Expedia and many others.