RoomRaccoon

RoomRaccoon

13 Review(s)

Overview

RoomRaccoon is an all-in-one hotel management software that simplifies operations and boosts revenue with automated tools and integrations. However, some users have reported occasional system slowdowns, particularly during peak hours, which can disrupt operations. Despite this, RoomRaccoon offers a comprehensive solution for independent hotels seeking efficiency and growth.

Overall Rating

Based on 13 users reviews

4.4

Rating Distribution

Positive

85%

Neutral

8%

Negative

8%

Starting Price
Custom

RoomRaccoon Specifications

Reporting and Analytics

Vendor Management

Alerts/Notifications

Mobile App

View All Specifications

What Is RoomRaccoon?

RoomRaccoon is a property management solution designed for small to medium-sized hotels and accommodation providers. It integrates seamlessly with online travel agencies, improving operational efficiency, reducing manual tasks, and increasing bookings. The intuitive platform manages reservations, payments, and guest communication, addressing issues like operational complexity and time-consuming administrative work. By automating key processes, RoomRaccoon allows businesses to focus on delivering excellent guest experiences and fostering growth. Its advanced features make it a cost-effective, all-in-one solution for hoteliers.

RoomRaccoon Pricing

RoomRaccoon pricing includes the following plans:

  • Entry: $236/month
  • Starter: $300/month
  • Premium: $441/month
  • Enterprise: $620/month
Users can request a quote for the plan that aligns best with their requirements.

Disclaimer: The pricing is subject to change.

RoomRaccoon Integrations

RoomRaccoon seamlessly integrates with various applications, including:

  • QuickBooks
  • Expedia
  • Booking.com
  • Airbnb
  • Google Hotels Ads
  • TripAdvisor
  • Oracle NetSuite
Watch a free RoomRaccoon demo to learn more about its integrations.

Who Is RoomRaccoon For?

The software is tailored to suit businesses of all sizes and is versatile enough to support multiple industries and use cases, such as:

  • Independent Hotels
  • Bed & Breakfasts
  • Boutique Hotels
  • Hostels
  • Motels
  • Guesthouses
  • Serviced Apartments

Is RoomRaccoon Right For You?

RoomRaccoon is a strong choice for hospitality businesses seeking greater efficiency, increased revenue, and improved guest satisfaction. It reduces manual tasks, enhances booking accuracy, and supports direct bookings. With centralized management and automation, businesses save time, boost profitability, and provide a smoother experience for both staff and guests.

Still not sure if RoomRaccoon is right for you? Contact our customer support team at (661) 384-7070 for personalized assistance.

RoomRaccoon Features

RoomRaccoon’s color-coded reservation calendar offers a clear, real-time view of booking statuses. Users can drag and drop reservations, view payment details, and extend stays with ease. It also supports selling extra spaces like parking or meeting rooms through its 'Grey Rooms' feature.

See How It Works

The housekeeping module helps assign tasks, track room statuses, and manage maintenance efficiently. Daily checklists can be edited, printed, or emailed for team use. It includes add-on notes, status updates, and an overview of check-outs and stayovers to streamline team coordination.

See How It Works

RaccoonRev automatically adjusts room rates based on competitor pricing and demand trends. This dynamic pricing tool ensures optimal revenue generation without constant manual changes, helping hotels remain competitive in real time and maximize profits across fluctuating market conditions.

See How It Works

RaccoonUpsell lets properties offer room upgrades and add-on services through a digital menu sent to guests before arrival. This boosts ancillary revenue while enhancing the guest experience by providing tailored offers in a convenient, non-intrusive format that guests can review at their own pace.

See How It Works

The software reporting system generates performance insights, daily management summaries, and deposit tracking reports. Customizable to specific operational needs, it keeps decision-makers informed with timely, accurate data, supporting better business planning and operational control across departments.

See How It Works

Pros And Cons of RoomRaccoon

Pros

  • Easy to use and intuitive interface

  • Seamless OTA integration and booking engine connectivity

  • Clean, professional, and modern layout

  • Excellent customer service and fast response times

  • Centralized system combining reservations, payments, and reporting

Cons

  • Expensive compared to similar products

  • Lack of direct access to connectivity team

  • Reports of bugs when moving bookings on the calendar

RoomRaccoon Reviews

Total 13 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

8%

3

Stars

0%

2

Stars

8%

1

Stars

8%

Share your experience

L

Lesego

Hospitality, 11-50 employees

More than a year

5.0
May 2025

Support is reliable

Pros

It is pretty simple to use and very beginner-friendly. Each section is easy to navigate and pulling up reports is also quick and very easy. Overall it is a reliable tool.

Cons

They sometimes make small changes without telling us. For example you can't delete a payment if you accidentally entered the wrong amount. plus there really should be a manager override for situations like that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jurie

Hospitality, 1-10 employees

Less than a year

5.0
April 2025

Best property management software on the market

Pros

Everything you need for a reservation is right there on one screen. Plus we can charge credit or debit cards directly from the booking page. Also the layout is tidy and clear and it is really easy to use.

Cons

It is great that issues can be resolved over the phone without needing to open a ticket. And being able to talk directly to the Connectivity Team when problems arise is a big bonus.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

M

Melinda

Hospitality, 1-10 employees

Less than a year

5.0
April 2025

Great company!

Pros

Awesome service, an awesome platform and an even more awesome team behind it. It is so good that I can't say enough good things.

Cons

Nothing to complain about here. We enjoy working with RoomRaccoon and truly value their help as our hotel grows.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

RoomRaccoon supports multiple languages, including English, French, Croatian, Spanish, and Persian.

Yes, RoomRaccoon has a mobile app.

RoomRaccoon cost starts at $236/month for the Entry plan, $300/month for the Starter plan, $441/month for the Premium plan, and $620/month for the Enterprise plan. Users can also get a custom quote according to their needs.

Yes, RoomRaccoon offers an API.

RoomRaccoon software is used by hostels, motels, bed and breakfasts, guesthouses and several others.

RoomRaccoon offers phone support, email, chat, FAQS and Knowledge Base.

RoomRaccoon integrates with Booking.com, Quickbooks, TripAdvisor, Expedia and many others.