Surveys are one of the most impactful ways to assess operational efficiency. A large number of companies use employee surveys to collect feedback and track engagement levels. SurveySparrow and Typeform are two such powerful software that offer various tools to design and create different types of forms and surveys – all catering to the varying workforce and clients’ needs.
The following SurveySparrow Vs Typeform blog highlights the benefits of both platforms and how companies can use them to make insightful decisions. Let’s explore this further!
SurveySparrow Vs Typeform – A Rundown
Feature
SurveySparrow
Typeform
User Interface
Intuitive and easily navigable
Centralizes information
Easy-to-use and great visual appeal
Easily customizable
NPS Form
Provides personalized NPS surveys
Organizes NPS based on date range
Auto-calculates NPS scores
Form templates for easy survey creation
Analytics And Reporting
AI-powered real-time insights
Automatic categorization of reviews
Connects with Google Analytics, Excel Online, Google Forms, etc., for effective data analysis
Pricing
Several pricing plans
Starts from $19 per year
Two flexible pricing plans starting at $25 per month
Integrations
Connects with various software, including BambooHR, workable ATS, etc.
Integrates with various analytics, HR, sales, etc., platforms, such as Tick Software, Calendly, Shopify
What Is SurveySparrow?
SurveySparrow is a cloud-based experience management platform that helps businesses design and build surveys to evaluate clients’ satisfaction. Using the power of artificial intelligence (AI), it allows administrators to extract meaningful insights and use them to make data-driven decisions. SurveySparrow serves various sectors and industries and has renowned clients, including DHL, Toyota, Marriott International, World Health Organization (WHO), Siemens, Motorola Solutions, and Volvo.
Unique Features Of SurveySparrow
Executive Dashboard: The software allows businesses to customize dashboard visuals to their needs. It also offers out-of-box widgets that make data analysis easier and helps employers make insight-based decisions
White Labeling: Companies can personalize survey branding and align it with their vision and values. SurveySparrow’s custom domain allows them to add their name before sharing surveys with their audience
Custom Workflows: Employers can tailor workflows and automate schedules based on their availability and convenience. The platform also allows companies to manage feedback and create workflows to cater to the workforce’s responses
Pros And Cons Of SurveySparrow
Pros
Efficient audio questioning feature that simultaneously transcribes users’ answers as they speak
Administrators can schedule reminders and emails for various tasks and improve work efficiency
Conversational surveys have an intuitive interface that results in a higher response rate
Cons
Administrators cannot design and create multiple surveys for a single client
The platform does not have an autosave feature, and the unsaved information disappears when the page is refreshed
What Is Typeform?
Typeform is a web-based platform that helps businesses create forms and surveys to gauge clients’ contentment with their services. Employers can tailor forms for specific feedback and assess their strategic efficiency. This approach helps them revisit their policies and meet their customers’ demands. The software serves a diverse clientele and connects users with mission-critical solutions, including Zapier, Slack, HubSpot, Webflow, and Hermes.
Unique Features Of Typeform
Poll Builder: Typeform allows organizations to quickly collect responses and feedback for surveys and questionnaires through its advanced poll builder. With its drag-and-drop builder, administrators can create engaging polls within minutes
Quiz Maker: Businesses can design fun and interactive quizzes with the software’s powerful quiz maker. Employers can add 28 types of questions and create forms to generate leads, sell products, and engage audience
Test Maker: Administrators can create tests, online exams, or multiple-choice questions (MCQs) with Typeform’s test maker tool. The software also offers templates for trivia and science quizzes
Pros And Cons Of Typeform
Pros
Administrators can easily send results to participants who, in turn, do not need an account to view them
The software provides multiple ways to personalize forms and surveys
The availability of a great number of integrations makes data processing easier
Cons
The free trial only offers 10 responses a month which can be very low for some businesses
The dashboard for designing and managing forms can be a bit confusing for new users
SurveySparrow Vs Typeform – Core Features Comparison
User Interface (UI)
With a simple and easy-to-use UI, SurveySparrow helps new users easily navigate the platform and access the necessary tools. Its intuitiveness enables companies to get to work directly and save time. Additionally, by centralizing information, the software makes data access easier and streamlines tasks.
Typeform offers an easily navigable UI with great visual appeal. It is easily personalized and helps companies design and create different forms, add multimedia content, and follow-up questions. The software uses AI analysis to gauge customers’ satisfaction.
Winner: It is a close tie as both platforms offer an intuitive, easily navigable interface with centralized information.
NPS Form
SurveySparrow offers powerful tools to tailor Net Promotor Score (NPS) surveys and analyze customers’ satisfaction. Based on their specific criteria, organizations can create adaptive lists that organize respondents and evaluate their responses effectively. Administrators can also add follow-up questions via emails and SMS to learn more about users’ sentiments.
Moreover, the platform allows companies to sort their NPS through its custom fields, such as the date and location of review submission.
Businesses can auto-calculate NPS scores with Typeform’s advanced NPS survey builder. It allows the generation and sharing of insightful reports within seconds and offers a form template that helps employers build surveys on the go. Additionally, administrators can add tailor logos and color themes in surveys to make their brands stand out.
Winner: SurveySparrow wins this round for allowing businesses to sort surveys with date and location and convenient sharing via emails, SMS, etc.
Analytics And Reporting
Using the power of AI, SurveySparrow’s analytical tool, ‘CogniVue,’ enables businesses to gain real-time insights into data trends and assess the effectiveness of their work strategies. It automatically categorizes the feedback, allowing administrators to focus only on what matters and make informed decisions.
By connecting with several platforms, including Google Analytics, Typeform allows companies to track their performance across social media platforms, monitor video engagement, etc. Employers can also analyze visitors’ demographics and behavior and automatically create an overview with Google Analytics integration.
Typeform also integrates with Slack, Excel Online, Google Forms, Intercom, etc., to streamline data sharing and analysis.
Winner: SparrowSurvey emerges as the winner in this category for offering an AI-powered analytical tool that sorts feedback based on its relevance and importance.
Pricing
SurveySparrow has several pricing plans that enable businesses to efficiently manage operations and evaluate data. These are billed on a quarterly and yearly basis and start from $19 per year.
Typeform offers two basic pricing plans billed monthly and annually, starting from $25 per month.
To learn more about custom prices, you can get in touch with us and let our software consultants help you make insightful decisions.
Winner: SurveySparrow, again, emerges victorious in the round for offering flexible pricing plans.
Integrations
To help businesses automate and simplify tasks, SurveySparrow offers seamless integrations with various applications. From finance and communication to marketing and analytics, here are some of the key examples:
Typeform integrates with many third-party applications, including document management, analytics, sales, etc., and helps businesses streamline administrative tasks. Some of these integrations are given below:
Winner: It is a draw as both platforms link with other software to ensure efficient administrative operations.
SurveySparrow Vs Typeform: Which Is Better?
Now that we have discussed both platforms’ strengths, it is time to select one for your business. The choice is simple as it depends on primary factors, such as your company size, immediate requirements, budget range, etc.
Based on that, if you are specifically looking for a software that allows you to create diverse surveys while effectively managing the workforce, SurveySparrow can serve you best. However, Typeform can better fit your needs if you want to create brand-oriented logos, forms, surveys, and quizzes.
