Last Updated Oct 22, 2025

Overview

7shifts is an employee scheduling tool that offers advanced functionalities for labor cost management, time tracking, and employee engagement. Suitable for businesses within the hospitality industry, the platform optimizes workforce availability. Though its scheduling alerts sometimes fail, its comprehensive features still make it a reliable choice for workforce management.

Overall Rating

Based on 35 users reviews

4.7

Rating Distribution

Positive

97%

Neutral

3%

Negative

0%

Starting Price
Custom

What Is 7shifts?

7shifts is a cloud-based workforce management platform designed to help businesses in the hospitality sector streamline employee scheduling, communication, and labor cost management. It optimizes operations by enforcing schedules and providing real-time reporting. The platform's centralized communication tools, automated tip calculations, and standardized shift tasks reduce administrative burden in the fast-paced restaurant industry.

Moreover, its extensive integration capabilities allow businesses to connect seamlessly with other systems, further simplifying human resource (HR) management and ensuring smooth operation.

What Is 7shifts Best For?

One of 7shifts’s standout functionalities is its labor cost forecasting suite. This suite allows restaurant operators to connect their point of sale (POS) system with 7shifts. This enables businesses to align staffing levels with expected demand and reduce labor costs based on sales projections.

Restaurant managers can analyze sales data to gain insights that prevent overstaffing or understaffing. This empowers them to set labor targets and budgets for each department. Focusing on labor cost optimization in relation to sales ultimately improves profitability and operational efficiency.

7shifts Pricing

7shifts offers four plans for restaurants, with options for add-ons and a 14-day free trial period. The available plans include:

  • Comp: Free (For single locations and up to 20 employees)
  • Entrée: $34.99/month/location (Up to 30 employees)
  • The Works: $76.99/month/location (Unlimited employees)
  • Gourmet: $150/month/location for (Unlimited employees)
You can also get in touch with us for a custom 7shifts cost quote.

Disclaimer: The pricing is subject to change.

7shifts Integrations

7shifts integrates with a wide range of categories, including POS and payroll. including:

How Does 7shifts Work?

Here's how you can navigate the dashboard after you have logged into the system:

  • Head to the homepage to access key features like scheduling, team communication, and reporting
  • Use the scheduling tool to set shifts for your employees, ensuring optimal staffing
  • Link your POS system to forecast sales and labor costs
  • Track time and attendance when employees clock in and out using the app
  • Use in-app messaging for seamless communication with your team
  • Generate reports to analyze labor costs, sales data, and employee performance
You can also schedule a free 7shifts demo and learn more about its functionalities.

Who Is 7shifts For?

7shifts is primarily used by businesses in the hospitality sector, particularly those in restaurants and food service industries, including:

  • Independent restaurants
  • Food chains
  • Cafes and coffee shops
  • Bars and pubs
  • Quick-service restaurants (QSRs)
  • Food trucks
  • Catering services

Is 7shifts Right For You?

Do you struggle with creating schedules that align with fluctuating demand, leading to overstaffing or understaffing, lost profits, and inefficient business operations? If yes, 7shifts may give an all-in-one solution to your problem.

It is designed to help restaurant owners to schedule, organize, and pay their workforce in one system. The platform follows industry regulations, including ISO, IEC 27001, PCI-DSS for cardholder data protection, and SOC compliance, ensuring high security and operational integrity.

If you are still not sure whether 7shifts is the right solution for your requirements, we are here to assist you. Contact us at (661) 384-7070, and we will guide you to make a well-informed decision.

Pros And Cons of 7shifts

Pros

  • Centralized communication channels provide a clear week-at-a-glance view

  • Offers a chat function for private or group messages to coordinate shift swaps

  • Allows multiple managers to access and use the system efficiently

Cons

  • Some users reported being logged out of the app randomly, disrupting workflow

  • Staff notes section could be more detailed, allowing notes to be organized by specific times of the day for better clarity

Frequently Asked Questions

Yes, 7Shifts offers API.

7Shifts supports English.

7Shifts integrates with ADP Workforce Now, DoorDash and Bounce.

Pricing starts at $34.99/month/location (Save 10% with Annual Billing). Users can also get custom pricing for their businesses.

7Shifts is used by the service and hospitality industries.

7Shifts offers email, FAQs, chat, Knowledge Base and phone support.

7shifts supports mobile devices and offers a mobile app on iOS and Android platforms to empower employees with shift swapping, availability management, and time-off requests.